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Added 8 mins ago
Food Service Worker- Nutrition and Food Services
Nova Scotia Health and IWK Health
Antigonish, NS
Location: Eastern Zone, Antigonish Memorial Regional Hospital
Added 22 mins ago
RM
Supervisor, Program Funding and Administration (EYCCS)
Regional Municipality of Peel
Brampton, ON
- Other
…supports they need to thrive. As the region’s service system manager, our goal is to shape an inclusive, accessible, affordable, high-quality and accountable early years and child care…
Added 37 mins ago
SH
General Duty Nurse (N2) - Child Health - NICU LNG CALL RLF
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 37 mins ago
SH
General Duty Nurse (N2) - Child Health - NICU LNG CALL RLF
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
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General Duty Nurse (N2) - Medicine - Respiratory/General Neurology
Shared Health-Soins Communs
Winnipeg, MB
- Full-time
Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
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General Duty Nurse (N2) - Antepartum Gynecology
Shared Health-Soins Communs
Winnipeg, MB
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Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
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General Duty Nurse (N2) - Gastroenterology Clinic
Shared Health-Soins Communs
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General Duty Nurse (N2) - Women's Float Team
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Under the general supervision of the Manager, Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 1 hour ago
IR
Housekeeping Aide
Interlake-Eastern Regional Health Authority
MB · Lundar, MB
- Full-time
Under the direction of the Manager, Support Services and/or Lead Hand the Housekeeping Aide performs the assigned duties in accordance with established work schedules, policies and…
Added 1 hour ago
IR
Dietary Aide
Interlake-Eastern Regional Health Authority
MB · Lundar, MB
- Full-time
Under the direction of the Manager, Support Services and Cook, the Dietary Aide performs the assigned duties related to the preparation and service of food to patients/ residents, staff,…
Added 1 hour ago
SH
Cardiology Technologist Student
Shared Health-Soins Communs
Brandon, MB
- Internship
Under the direction of the Diagnostic Services Manager, the Cardiology Technologist Student works as part of a multidisciplinary team, to provide best practice Diagnostic Imaging Services…
Added 1 hour ago
WR
Health Care Aide - Home Care Program - Access Downtown 640 Main St
Winnipeg Regional Health Authority (WRHA)
Winnipeg, MB · Greater Winnipeg Metropolitan Area
- Full-time
Under the general supervision of the Manager or designate, the Health Care Aide (HCA) assists clients/patients/ residents with activities of daily living, providing direct…
Added 1 hour ago
Staff Software Developer, Google Cloud
Google
Waterloo, ON
Experience with Terraform for automated multi-regional resource provisioning.
Added 2 hours ago
RM
Manager - Diagnostic Imaging
Ross Memorial Hospital
Kawartha Lakes, ON · Lindsay, ON
- Full-time
…Health Record (EHR) collaboration, as well as the new Sectra regional shared PACS system and the Integrated Manager will play an integral role in supporting the ongoing implementation,…
Added 2 hours ago
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Associate
National Bank of Canada
Sept-Îles, QC
- Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 2 hours ago
NB
Wealth Associate
National Bank of Canada
Calgary, AB
- Full-time
…than 400,000 clients in about 100 branches. Reporting to the regional manager, you will team up with a wealth advisor to offer an exceptional client experience. Collaboration and…
Added 2 hours ago
YR
Business Systems and Data Specialist (Business Systems Support Specialist)
York Region (The Regional Municipality of York)
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- Contract
Reporting to the Program Manager, System Solutions and Data Management, this position is responsible for researching, planning, developing, and implementing data warehousing, business…
Added 2 hours ago
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Program and Process Analyst, Talent Acquisition
York Region (The Regional Municipality of York)
Newmarket, ON
- Contract
Reporting to the Manager, Talent Acquisition, this position provides reporting, analytical and systems support to Talent Acquisition. The position develops reports, dashboards, and analyses…
Added 2 hours ago
AH
Registered Nurse
Alberta Health Services
Leduc, AB
- Part-time
…and continuous learning. Under the direct supervision of the Manager, or designate, and according to regional and unit specific policies and directives the Registered Nurse will work in a…
Added 3 hours ago
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Business Support Assistant - CAMHS
NHS Ayrshire & Arran
Saskatoon, SK
- Full-time
…million people, and to a wider population of 2.2 million when regional and national services are…
Added 3 hours ago
NS
Business Support Assistant - CAMHS
NHS Scotland
Saskatoon, SK
- Full-time
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Added 4 hours ago
CH
Sanctuary Program Manager /
Covenant House Vancouver - Vancouver, BC
Vancouver, BC · Covenant House Vancouver - Seymour
- Full-time
The Impact the Manager, Sanctuary Program can make:
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
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- Full-time
…and many eateries. Our clinic is 45 mins away from Penticton Regional Hospital where patients will have access to excellent specialist…
Added 5 hours ago
HM
Family Practitioner/General Practitioner
Health Match BC
Osoyoos, BC
- Full-time
…and many eateries. Our clinic is 45 mins away from Penticton Regional Hospital where patients will have access to excellent specialist…
Added 6 hours ago
HI
Commercial Lines Account Associate, Professional Liability
HUB International
Markham, ON
- Full-time
…who is looking to transition into the role of Junior Account Manager within the new 2…

Canadian North

Agent, Customer Service

Inuvik, NT, X0E 0T0, Canada

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience. · Part-time

Apply About employer

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Job details

Pay: Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.
Job type: Part-time
Posting language: English
Posted: Oct 23, 2026

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Purpose-Driven Work – Your skills keep northern communities connected
Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan
Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation
Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Travel privileges with Canadian North after 6 months of continuous employment
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline

About this position

The Customer Service Agent is responsible for ensuring the highest level of customer service for our passengers by processing passenger check ins, processing baggage, and assisting with general inquiries.

Pay Rate: Starting at $21.50 per hour, in accordance with the UNIFOR Collective Agreement, or commensurate with experience.

Northern Living Allowance: the successful candidate will also receive a Northern Living Allowance of $7.69 CAD per hour.

Language Premium: Candidates who are fluently bilingual and able to serve our beneficiaries in their traditional Inuit languages receive a premium of $2.00 per hour.

Reporting to: Regional Manager, YZF

Please note this is a temporary position ending approximately January 31, 2027

Duties and Responsibilities

Interested candidates should be able to perform the following duties and responsibilities:

Process passengers;
Make reservations;
Compute fares;
Disseminate information;
Respond to travel agency inquiries;
Assist passengers with mobility and special needs;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Maintain records as required;
Process baggage;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist the Cargo/Ramp Attendant if so required with the processing of carry-on baggage, placement of cones etc., would not be required to load plane;
Perform other duties and functions related to the foregoing;
Other duties as assigned.

Skills and Qualifications

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related experience;
One (1) year of previous experience
Possess a working knowledge of Sabre System;
Demonstrated proficiency in Microsoft Office (Word, Excel, Outlook) with high typing accuracy;
Bilingual in English/French or English/Inuktut;
Possess a knowledge of passenger check-in and baggage handling;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Must possess strong communication, and interpersonal skills;
Proven customer service skills;
Works well in team environment;
Experience in handling passengers with mobility needs;
Must be adept at handling multiple tasks, and prioritizing duties;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work;
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Inuvik, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues- but you are responsible for the shifts that you are scheduled.

Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized 914) days prior to the effective date.

Apply About employer

More about this job

Responsibilities

The Customer Service Agent is responsible for processing passenger check-ins, managing baggage, and assisting with general inquiries. They also perform operational duties such as recording flight data and conducting radio communications with aircraft.

Requirements

Candidates must have a high school diploma or equivalent and at least one year of relevant experience. Proficiency in Microsoft Office, knowledge of the Sabre system, and the ability to work irregular shifts are required.

Skills

Customer service
Sabre system
Microsoft office
Baggage handling
Passenger check-in
Communication skills
Interpersonal skills
Radio communication
Data entry
Conflict resolution
Time management
Teamwork
Documentation
Problem solving

Benefits

Medical plan
Dental plan
Retirement plan
Discounted travel
Free travel passes
Cargo shipping privileges
Northern living allowance

Visa sponsorship

Not detected in the job text

Keywords

Aviation
Customer Service
Sabre System
Microsoft Office
Baggage Handling
Passenger Services
Radio Communication
Load Data
Airport Operations
Inuit Languages
Unifor
Shift Work
Transport Canada
Restricted Area Identity Card
Northern Living Allowance

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