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Attendant, Ramp

  • Ottawa, ON, K1V 0R1, Canada

Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective Agreement. · Full-time

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Job details

Pay
Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective Agreement.
Job type
Full-time
Posting language
English
Posted

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why Work With Us?

  • Purpose-Driven Work – Your skills keep northern communities connected

  • Competitive Pay & Benefits – Comprehensive medical, dental, and retirement plan

  • Discounted Travel + Free Travel Passes – Enjoy worldwide flight privileges after probation

  • Career Growth – Build your aviation career with the trusted airline of the Arctic

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

  • Extended health, dental, and life insurance (after 1 month)
  • Short- & long-term disability coverage (after 1 month)
  • Retirement savings plan (after 6 months)
  • Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
  • Cargo shipping privileges (per company policy)
  • Opportunities for advancement within a trusted Canadian airline

Ready to Get Started?

If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.

About the position

As a Ramp Attendant, you will play a key role in supporting safe and efficient ground operations. Under the direction of the Ramp Coordinator, you will be responsible for performing a variety of ground handling tasks including loading and unloading aircraft, operating company equipment, and delivering essential ground services to aircraft.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour in accordance with the UNIFOR Collective Agreement.

Reporting to: Manager, Cargo & Ramp

We are currently hiring for full-time, part-time and temporary opportunities.

DUTIES AND RESPONSIBILITIES:
Must be able to perform, but not be limited to, the following duties and responsibilities:

  • Follow the companies Standard Operating Procedures without deviation;
  • Promote a safe working culture;
  • Load/unload aircraft;
  • Provide services to aircraft on the ground as required;
  • Assist Customer Service Agents and/or Cargo Attendants if so required;
  • Assist passengers with mobility and special needs;
  • Perform commissary duties as part of the specialized work function;
  • Responsibly maintain clean and orderly work areas;
  • Responsibly use and maintain Company equipment;
  • Perform other duties and functions related to the foregoing;
  • Completion of daily vehicle/equipment checklist;
  • Perform other duties and functions related to the foregoing;
  • Other duties as assigned.

SKILLS AND QUALIFICATIONS:
Include, but not limited to, the following minimum skills and qualifications:

  • High school diploma or equivalent related work experience i.e. warehouse, forklifts, customer service industry, etc.;
  • Warehouse and/or customer service experience considered an asset;
  • Demonstrated strong communication, organizational, problem solving & interpersonal skills;
  • Ability to accomplish multiple tasks in a high pressure, high volume environment;
  • Knowledge of cargo handling and processing procedures considered an asset;
  • Must be able to lift up to 75 lbs., on a continuous basis;
  • Forklift driving experience an asset;
  • Must hold a valid driver’s license;
  • Must be willing to work various shifts (including evenings, holidays and weekends);
  • Must be able to obtain and retain a D/A level Airport Pass;
  • Required to pass and maintain qualification on all ramp equipment;
  • Ability to communicate in Inuktitut is a definite asset; and
  • Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Ottawa, ON.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues, but you are responsible for the shifts that you are scheduled. Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized (14) days prior to the effective date.  

Closing date: Nov 4 , 2026

More about this job

Responsibilities

Load and unload aircraft, provide ground services, operate and maintain company equipment, and follow standard operating and safety procedures. Support passengers with mobility needs and assist customer service or cargo staff as required.

Requirements

A high school diploma or equivalent related work experience is required, along with a valid driver's license and the ability to lift up to 75 pounds continuously. Candidates must be available for varied shifts, qualify on ramp equipment, and obtain and retain the required airport passes and restricted-area clearance; warehouse, customer service, forklift, cargo-handling, and Inuktitut experience are assets.

Skills

  • Aircraft Loading And Unloading
  • Ground Handling
  • Safety Procedures
  • Equipment Operation
  • Cargo Handling
  • Customer Service
  • Passenger Assistance
  • Communication
  • Organization
  • Problem Solving
  • Interpersonal Skills
  • Multitasking
  • Forklift Operation
  • Equipment Maintenance
  • Physical Strength
  • Inuktitut Communication

Benefits

  • Extended Health Insurance
  • Dental Insurance
  • Life Insurance
  • Short-Term Disability Coverage
  • Long-Term Disability Coverage
  • Retirement Savings Plan
  • Travel Privileges
  • Cargo Shipping Privileges
  • Career Advancement Opportunities

Visa sponsorship

Not detected in the job text

Categories

  • Transportation
  • Logistics
  • Customer Service & Support
  • Security & Safety

Keywords

  • Ramp Operations
  • Aircraft Ground Handling
  • Aircraft Loading
  • Aircraft Unloading
  • Standard Operating Procedures
  • Workplace Safety
  • Ground Services
  • Cargo Handling
  • Cargo Processing
  • Customer Service
  • Passenger Assistance
  • Mobility Assistance
  • Commissary Duties
  • Forklift
  • Ramp Equipment
  • Vehicle And Equipment Checklists
  • Airport Pass
  • Airport Restricted Area Identity Card
  • Transport Canada
  • UNIFOR Collective Agreement
  • Shift Work
  • Inuktitut
  • Warehouse Experience
  • Valid Driver's License

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