Commercial Trainer

Ready to influence, inspire, and make a real difference with our employees through the development and delivery of world class training? We want to hear from you! Apply today and be part of something bigger.

Why Work With Us?

• Purpose-Driven Mission - Your work matters
• Tight-Knit, Inclusive Team - You’ll feel valued and supported
• Career Growth Opportunities - Across the North and beyond
• Experience the North - Adventure meets purpose
• Trusted Airline of the Arctic - Be part of something bigger

Total Rewards & Employee Benefits

We’re committed to offering a comprehensive benefits package that supports your health, security, and future.

Group Insurance Benefits

• Extended healthcare
• Short-term & long-term disability
• Life insurance
• Dependent life insurance
• Accidental death & dismemberment insurance

Group Dental Benefits

• Starts after 1 month of regular active employment

Retirement Savings Plan

• Available after 6 months of regular active employment

Travel Privileges

• Eligible for Canadian North flights after 1 month
• Additional travel privileges are available after probation. Fly with Canadian North’s affiliated airlines at a great price worldwide
• Reduced rates and free travel passes!

Cargo Privileges

• Access to personal cargo shipment as per the Employee Travel Guide and Company policy

About the position

The Trainer elevates operational excellence by delivering transformative training experiences, ensuring role competency through precise coaching and evaluation, maintaining accurate training records, and continuously innovating learning programs - all to inspire confidence, drive engagement, and uphold safety and compliance standards.

Reports to: Manager, Training

Duties & Responsibilities:

Lead Transformational Training Experiences - Deliver dynamic workshops and immersive On-the-Job Training (OJT/VILT) sessions that inspire confidence and mastery. Facilitate interactive discussions, group activities, and real-world scenario-based learning to drive engagement and deepen understanding.

Champion Performance Excellence - Set the gold standard for operational and safety excellence by conducting competency sign-off with precision for employees and designates. Guide employees in mastering role-specific tasks while upholding the highest safety and compliance standards.

Drive Accountability Through Training Records - Maintain meticulous training records, capturing attendance, progress, and outcomes in SumTotal LMS to ensure a seamless and data-driven learning experience.

Elevate Potential Through Coaching - Provide impactful one-on-one and group coaching that unlocks individual strengths and accelerates role competency. Support trainees in building confidence, skill, and precision in alignment with Standard Operating Procedures (SOPs).

Innovate & Elevate Training Programs - Commit to continuous growth by refining facilitation skills and enhancing training content. Integrate cutting-edge instructional methods like problem-based learning, gamification, storytelling, and teach-backs to drive engagement and operational excellence.

Skills & Qualifications:

• Minimum one year qualifications training Ramp, Cargo and/or Airport Operations (Customer Facing)
• Minimum education: 2–3 year Specialized Community College diploma (preferred: Adult Education, Aviation Management, or related field).
• Minimum experience: 2–3 years in training, operations, or leadership.
• Deliver dynamic training workshops and immersive On-the-Job Training (OJT/VILT) sessions.
• Facilitate interactive discussions, group activities, and scenario-based learning.
• Conduct competency sign-offs for employees, ensuring operational and safety excellence.
• Maintain accurate training records in SumTotal LMS.
• Provide impactful one-on-one and group coaching aligned with Standard Operating Procedures (SOPs).
• Continuously refine facilitation skills and enhance training content.
• Integrate instructional methods such as problem-based learning, gamification, and storytelling.
• Apply specialized technical knowledge acquired through formal/informal training or experience.
• Coordinate training schedules and activities for multiple teams.
• Demonstrate strong interpersonal skills: frequent guidance, direction, mentoring, and feedback.
• Willingness to travel extensively.
• Strong Microsoft Office Skills and experience.
• Knowledge of Canadian North Cargo standards and procedures considered an asset.
• Certifications (asset): CTDP (Certified Training & Development Professional)
• Ability to communicate in Inuktitut a definite asset.
• Ability to obtain and retain an Airport Restricted Area Pass in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.
• Competency sign off on all equipment, wing walking and specialized training.
• Successful passing of Safety Training exam.

Ready to Get Started?

If you’re reliable, safety-focused, and ready for adventure, we want to hear from you. Join a company where people count on you, and where you can count on a career that matters.

Closing date: November 16, 2026