Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To…
Added 17 hours ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To…
Added 20 hours ago
Guest Experience Agent
Scandinave Spa
Whistler, BC
Reservations for Scandinavian Baths and massages
Added 1 day ago
WI
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Wickaninnish Inn
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 1 day ago
ST
Corporate Travel Team Lead (Sabre Specialist)
Snowstorm Technologies
Vancouver, BC
- Full-time
…platforms, AI-powered concierge services, and branded travel agent portals. Its solutions span flights, hotels, cruises, transfers, corporate travel, and loyalty programs, all designed for…
Added 1 day ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…Office Manager, and/or Front Office Manager, the Reservation Agent promotes and sells room nights to existing and potential clients, while providing and exceptional level of service. To…
Added 1 day ago
R&
Guest Service Representative/Reservations Agent - The Wickaninnish Inn
Relais & Châteaux
Tofino, BC
- Full-time
Join our Front Office Team as a Guest Service Representative/Reservations Agent, where you have the opportunity to learn and grow in a Relais & Châteaux property recognized by Forbes,…
Added 1 day ago
AS
Regional Manger - Quebec
Airline Services International
Montreal, QC
- Full-time
Airline Services International Inc. is an established cargo General Sales and Service Agent representing international airlines in Canada. We are seeking a commercially driven Regional…
Added 2 days ago
CB
front desk agent
Canadas Best Value Inn & Suites
Charlottetown, PE
- Part-time
Added 2 days ago
FH
Bilingual Royal Service Agent (Full-Time)
Fairmont Hotels & Resorts
Ottawa, ON
- Full-time
…hotel in Ottawa is looking to fill a role of Royal Service Agent…
Added 2 days ago
MN
Front Desk Agent
Métis Nation-Saskatchewan
Saskatoon, SK
- Part-time
…and will provide a range of guest services as a Front Desk…
Added 2 days ago
HR
Front Desk Agent - Hotel Operations
Hard Rock Hotel & Casino Ottawa
Ottawa, ON · Hard Rock Hotel & Casino Ottawa
- $20.05 CAD / hour
- Part-time
The Front Desk Agent is responsible for welcoming hotel and casino guests and managing check-in and check‑out processes. This role handles reservations, billing, room assignments, and guest…
Added 2 days ago
A
Bilingual Royal Service Agent (Full-Time)
AccorHotel
Ottawa, ON
- Full-time
…hotel in Ottawa is looking to fill a role of Royal Service Agent…
Added 2 days ago
Customer Service Agent
Calm Air Human Resources
Thompson, MB
Making and changing flight reservations in the computerized reservation system
Added 2 days ago
Customer Service Agent
Calm Air Human Resources
Gillam, MB
Making and changing flight reservations in the computerized reservation system
Added 2 days ago
Call Centre Supervisor
The Talent Team at Perimeter Aviation
Winnipeg, MB
…The role supports frontline staff with real-time guidance on reservations, disruptions and service recovery, while reinforcing service and handling standards, monitoring performance and…
Added 2 days ago
AP
Airline Support Specialist - Brampton, Canada
Accommodations Plus International
Brampton, ON
- $25 CAD / hour
…Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing…
Added 2 days ago
AP
Airline Support Specialist - Brampton, Canada
Accommodations Plus International
Brampton, ON
- $25 CAD / hour
- Full-time
…Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our airline partner, and maintains a strong focus on providing…
Added 3 days ago
AT
Travel Consultant
APT Travel Group
Canada
- Full-time
We are seeking a North America Reservations Consultant to join our Reservations team.
Added 3 days ago
BW
guest services agent - hotel
Best Western Plus Okotoks Inn & Suites
Okotoks, AB
- Full-time
Maintain an inventory of vacancies, reservations and room assignments
Added 4 days ago
AC
Guest Service Agent- Remote Lodge Chapleau, ON
Aramark Canada
Chapleau, ON
- Full-time
The Guest Service Agent is responsible for ensuring guest satisfaction by assisting with guest needs, booking reservations, act as a point of reference for guests who need information and…
Added 4 days ago
Customer Care Centre Agent - Winter 2026/27
Sunshine Village Corporation
Calgary, AB
The Customer Care Centre Agent is in a visible role, handling all inbound calls to the Calgary Snow Central Office and main line of the Resort. The Agent facilitates pass and product sales,…
Added 4 days ago
Miyuuhpichinaausuwin Apatisiiwin - Administrative Clerk
Cree Nation Government
QC
The Office Agent is responsible for providing administrative support to the Miyuuhpichinaausuwin Apatisiiwin department. More specifically, the incumbent assists in preparing…
Added 4 days ago
Guest Service Agent
Northland Properties
Toronto, ON
First impressions count, right? We think so too! The Guest Service Agent is the face of our hotels. You're a people-pleaser who loves to go above and beyond to exceed the needs of our…
Added 4 days ago
Reservations Sales Agent
Banff Caribou Properties
Banff, AB
As a Reservations Sales Agent, you’ll be the first point of contact for guests planning their Banff getaway. You’ll use your knowledge of BCP’s hotels, packages, products and services to…

Canadian North

Coordinator, Customer Service

Yellowknife, NT, Canada

Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement. · Part-time

Apply About employer

Applications open in a new tab.

Job details

Pay: Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement.
Job type: Part-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Extended health, dental, and life insurance (after 1 month)
Short- & long-term disability coverage (after 1 month)
Retirement savings plan (after 6 months)
Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline

About this position

Customer Service Coordinators provide leadership and support to front-line staff while also working alongside them as active Customer Service Agents. They help guide daily operations, assist with scheduling and task assignments, and provide on-the-job training. This role requires a strong focus on safety, on-time performance, and proactive planning for irregular operations. Coordinators are expected to lead by example while delivering excellent customer service and fulfilling all duties of a Customer Service Agent.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement. The successful candidate will also be eligible for a Northern Living Allowance of $5.14 per hour, and candidates fluent in Inuktut will receive a language premium of $2.00 per hour.

Reporting to: Regional Manager, YZF

DUTIES AND RESPONSIBILITIES:

Must be able to perform, but not be limited to, the following duties and responsibilities:

Process passengers and baggage;
Make reservations;
Respond to travel agency inquiries;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist customers with escalations and complaints;
Daily Roster review for shift trades / OT
Adjust daily roster and agent duties in support of operational changes, and to provide time for staff training requirements;
Initiate and coordinate with other departments for customer satisfaction, on-time performance and IROP response;
Provide daily ops report
Support staff with on-the-job training and guidance on uniform ordering, payroll system questions and other company systems required for their role;

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related work experience
1 year of previous related experience combined with 1-year previous supervisory experience;
Must possess a working knowledge of the Sabre Computer System;
Possess a knowledge of passenger check-in and baggage handling;
Solid knowledge of passenger service, ticket counter related procedures, and airport functions;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Experience in handling passengers with mobility needs;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work; and
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Yellowknife, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues, but you are responsible for the shifts that you are scheduled. Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized (14) days prior to the effective date.

Closing Date: November 1, 2026

Apply About employer

More about this job

Responsibilities

The Customer Service Coordinator provides leadership to front-line staff while actively performing customer service agent duties such as processing passengers and baggage. They are responsible for overseeing daily operations, managing rosters, ensuring on-time performance, and providing on-the-job training to team members.

Requirements

Candidates must have a high school diploma and at least one year of related experience combined with one year of supervisory experience. Proficiency in the Sabre computer system and the ability to obtain an Airport Restricted Area Identity Card are mandatory.

Skills

Customer service
Leadership
Sabre computer system
Passenger check-in
Baggage handling
Operational planning
Staff training
Radio communications
Conflict resolution
Scheduling
Data reporting
Safety compliance
Inuktut language

Benefits

Extended health insurance
Dental insurance
Life insurance
Short-term disability coverage
Long-term disability coverage
Retirement savings plan
Travel privileges
Cargo shipping privileges

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Aviation
Sabre
Airport Operations
Baggage Handling
Passenger Services
Leadership
Scheduling
Safety
On-time Performance
Irregular Operations
Radio Communication
Inuktut
Unifor
Ground Handling
Staff Training
Payroll
Restricted Area Identity Card
Transport Canada

Report this job