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Added 3 hours ago
MP
Sales Consultant – Dubai Real Estate
McCone Properties
Montreal, QC
- Full-time
Your RERA licence and private health insurance paid for
Added 13 hours ago
J
Broker – Personal Insurance South Shore
JobsMedia.io
Brossard, QC
- Full-time
🚧 We all know it: most insurance brokers want to move into sales over the course of their careers.
Added 13 hours ago
S
Rental Sales Agent (Toronto Pearson International Airport)
SIXT
Mississauga, ON
- Full-time
Are you motivated by customer service and sales? At SIXT, you can truly showcase your strengths. You'll ensure customer satisfaction while advising on and up-selling our fleet of vehicles…
Added 16 hours ago
AR
Founding Demand Generation Lead
Alloy River
Toronto, ON
- $200,000 to $350,000 CAD / year
- Full-time
AI-forward. You've changed how you work because of AI - not as a novelty, but because of how it lets you build. Your first instinct is to reach for the agent, not the keyboard.
Added 1 day ago
AC
Allstate Sales Agent
Allstate Canada
Thunder Bay, ON
- Full-time
As an Allstate Sales Agent, you’ll grow your own book of business, build strong relationships in your community, and help people protect what matters most. This is a hybrid role, where…
Added 1 day ago
D
Financial Services Agent, Business
Desjardins
Mascouche, QC
- Full-time
The incumbent works in close collaboration with account managers to perform operational and sales support tasks and help offer and deliver services to the business centre's members and…
Added 1 day ago
D
Advisory Agent, Member and Client Experience
Desjardins
Trois-Rivières, QC · Caisse Desjardins de l'Est de Trois-Rivières
- Part-time
As a member and client experience advisory agent, you help give members and clients a better experience, and ensure that they are satisfied. This includes making sure they feel welcome,…
Added 1 day ago
C
Account Manager (Spanish Speaker)
CloudTalk
Toronto, ON
- Full-time
CloudTalk is an AI-powered business phone system and AI Voice Agent platform built for sales and support teams. It brings business calling, AI-powered call intelligence, and autonomous AI…
Added 1 day ago
CM
Sales Agent
Cayuga Mutual
ON · Niagara, ON
- $50,000 to $80,000 CAD / year
- Full-time
Cayuga Mutual Insurance Sales Agent (OTL/RIBO)
Added 1 day ago
CM
Sales Agent
Cayuga Mutual
Brantford, ON
- $50,000 to $80,000 CAD / year
- Full-time
Cayuga Mutual Insurance Sales Agent (OTL/RIBO)
Added 1 day ago
SL
Business Development Consultant
Sun Life
Toronto, ON
- Full-time
· Support experienced advisors to deliver on holistic business results (i.e. grow insurance and wealth sales, Clients, assets, etc.) by providing coaching, training and consulting on market…
Added 1 day ago
AC
Allstate Sales Agent Trainee
Allstate Canada
Toronto, ON
- Full-time
Become an Allstate Sales Agent Trainee: Kickstart Your Sales Career with Unlimited Earning Potential
Added 1 day ago
MF
AI Automation & Platform Analyst (Senior Analyst)
Mackenzie Financial Corporation
Toronto, ON · Greater Toronto Area, ON
- Other
We are hiring an AI Automation & Platform Engineer/Analyst to design and build the next generation of agent-driven workflows, automation systems, and internal tools.
Added 1 day ago
SL
Business Development Partner
Sun Life
AB · Red Deer, AB
- Full-time
Must hold a valid Life Insurance Agent’s license in the province your District is located.
Added 1 day ago
FN
Manager and Team Lead, Third Party Residential Underwriting - BMBE
First National Financial LP
Toronto, ON · East York, ON
- Full-time
Maintains positive relationships with external partners such as mortgage insurers, appraisers, title insurance companies, and solicitors
Added 1 day ago
S
Client Partner, Director - Mid Market Banking, Toronto
Slalom
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…Slalom’s go-to-market team, accountable for client strategy, sales growth, and the successful delivery of services within your assigned accounts. You will set a strategic multi-year…
Added 1 day ago
Director, Individual Portfolio Management
Equitable
Waterloo, ON
…pivotal leadership role in shaping and delivering the Individual Insurance project portfolio, ensuring priorities align with the division’s annual plan and strategic objectives. You will…
Added 1 day ago
MP
Real Estate Agent – Relocate to Dubai
McCone Properties
Halifax, NS
- Full-time
Your RERA licence and private health insurance paid for
Added 1 day ago
S
Enterprise Sales Engineer - Majors, Financial Services
Sierra
Toronto, ON
- $355,000 to $365,000 CAD / year
- Full-time
Be the primary partner to your Sales counterparts helping to win deals and grow customers
Added 1 day ago
S
Enterprise Sales Engineer - Majors, Healthcare
Sierra
Toronto, ON
- $325,000 to $335,000 CAD / year
- Full-time
Our healthcare customers include major health insurance networks, nonprofit providers, multi-site primary and urgent care practices, healthcare diagnostics companies, and healthcare…
Added 1 day ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Montreal, QC
- $165,000 to $330,000 USD / year
- Full-time
Build large-scale, real-time infrastructure for multi-model voice agents - orchestrate STT, TTS, and agent components with streaming I/O to meet customer SLOs.
Added 1 day ago
B
Software Engineer - Voice AI (Inference Runtime)
Baseten
Toronto, ON
- $165,000 to $330,000 USD / year
- Full-time
Build large-scale, real-time infrastructure for multi-model voice agents - orchestrate STT, TTS, and agent components with streaming I/O to meet customer SLOs.
Added 1 day ago
MP
Real Estate Agent – No Experience Needed (Dubai)
McCone Properties
Saskatoon, SK
- Full-time
Your RERA licence and private health insurance paid for
Added 1 day ago
GB
Independent Insurance Agent
GLENDA BURNETT
Canada
- Contract
Added 1 day ago
SC
Personal Lines Senior Underwriter
SPG Canada
Vancouver, BC
- Full-time
At Specialty Program Group Canada (SPG Canada), we are insurance entrepreneurs united by a bold vision: to aggregate strengths and deliver unmatched value as Canada’s largest Delegated…

Canadian North

Coordinator, Customer Service

Yellowknife, NT, Canada

Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement. · Part-time

Apply About employer

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Job details

Pay: Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement.
Job type: Part-time
Apply by: Nov 1, 2026
Posting language: English
Posted: Oct 23, 2026

Original job description

Your Future is Bright

At Canadian North, we don't just fly planes, we connect people, deliver essential goods, and support 25 northern communities that rely on us every day. Whether you're on the ground or in the air, working with us means being part of something bigger.

You'll help strengthen communities, honor Indigenous cultures, and bring vital services to some of the most remote and remarkable places in Canada.

Why You’ll Love Working With Us

Extended health, dental, and life insurance (after 1 month)
Short- & long-term disability coverage (after 1 month)
Retirement savings plan (after 6 months)
Travel privileges with Canadian North (after 1 month) and partner airlines (after 6 months)
Cargo shipping privileges (per company policy)
Opportunities for advancement within a trusted Canadian airline

About this position

Customer Service Coordinators provide leadership and support to front-line staff while also working alongside them as active Customer Service Agents. They help guide daily operations, assist with scheduling and task assignments, and provide on-the-job training. This role requires a strong focus on safety, on-time performance, and proactive planning for irregular operations. Coordinators are expected to lead by example while delivering excellent customer service and fulfilling all duties of a Customer Service Agent.

Level: As per the UNIFOR Collective Agreement.

Pay Rate: Starting at $21.50 per hour, or based on relevant experience, with an additional Coordinator premium of $4.25 per hour as outlined in the UNIFOR Collective Agreement. The successful candidate will also be eligible for a Northern Living Allowance of $5.14 per hour, and candidates fluent in Inuktut will receive a language premium of $2.00 per hour.

Reporting to: Regional Manager, YZF

DUTIES AND RESPONSIBILITIES:

Must be able to perform, but not be limited to, the following duties and responsibilities:

Process passengers and baggage;
Make reservations;
Respond to travel agency inquiries;
Issue tickets and process sales reports for deposit;
Assemble, control and transmit reservations and passenger data;
Administer Staff Travel and employee travel both business and pleasure;
Process claims for damaged or missing baggage;
Record flight arrival and departure times;
Conduct radio communications with the aircraft;
Provide load data;
Assist customers with escalations and complaints;
Daily Roster review for shift trades / OT
Adjust daily roster and agent duties in support of operational changes, and to provide time for staff training requirements;
Initiate and coordinate with other departments for customer satisfaction, on-time performance and IROP response;
Provide daily ops report
Support staff with on-the-job training and guidance on uniform ordering, payroll system questions and other company systems required for their role;

SKILLS AND QUALIFICATIONS:

Include, but not limited to, the following minimum skills and qualifications:

High school diploma or equivalent related work experience
1 year of previous related experience combined with 1-year previous supervisory experience;
Must possess a working knowledge of the Sabre Computer System;
Possess a knowledge of passenger check-in and baggage handling;
Solid knowledge of passenger service, ticket counter related procedures, and airport functions;
Must be familiar with all aspects paperwork/documentation for all passenger service functions;
Experience in handling passengers with mobility needs;
Willing to assist in all areas of passenger services;
Willing to work irregular hours of operation and shift work; and
Ability to obtain and retain an Airport Restricted Area Identity Card in accordance with the Airport Restricted Area Access Clearance Program regulated by Transport Canada.

Accommodation During the Recruitment Process

Canadian North is committed to creating an inclusive and accessible workplace. Accommodation is available upon request at all stages of the recruitment and onboarding process. If you require accommodation, please email recruit@canadiannorth.com and we will work with you to meet your needs.

Please note: Relocation assistance is not available for this position. The successful candidate must be located in Yellowknife, NT.

Please note: This job entails irregular hours, including weekends, holidays, and shift work. Shift schedules will be bid in order of seniority. As a result, we cannot provide you with a schedule around your current job, school schedule, activities, etc. You are however able to shift trade with your colleagues, but you are responsible for the shifts that you are scheduled. Employees will be given a minimum of (7) calendar days to select their shifts and the work schedule will be finalized (14) days prior to the effective date.

Closing Date: November 1, 2026

Apply About employer

More about this job

Responsibilities

The Customer Service Coordinator provides leadership to front-line staff while actively performing customer service agent duties such as processing passengers and baggage. They are responsible for overseeing daily operations, managing rosters, ensuring on-time performance, and providing on-the-job training to team members.

Requirements

Candidates must have a high school diploma and at least one year of related experience combined with one year of supervisory experience. Proficiency in the Sabre computer system and the ability to obtain an Airport Restricted Area Identity Card are mandatory.

Skills

Customer service
Leadership
Sabre computer system
Passenger check-in
Baggage handling
Operational planning
Staff training
Radio communications
Conflict resolution
Scheduling
Data reporting
Safety compliance
Inuktut language

Benefits

Extended health insurance
Dental insurance
Life insurance
Short-term disability coverage
Long-term disability coverage
Retirement savings plan
Travel privileges
Cargo shipping privileges

Visa sponsorship

Not detected in the job text

Keywords

Customer Service
Aviation
Sabre
Airport Operations
Baggage Handling
Passenger Services
Leadership
Scheduling
Safety
On-time Performance
Irregular Operations
Radio Communication
Inuktut
Unifor
Ground Handling
Staff Training
Payroll
Restricted Area Identity Card
Transport Canada

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