Jobs in Canada

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Added 3 months ago
SI
Facility Services Coordinator
Staples Inc.
Richmond Hill, ON
- Full-time
Subject Matter Expert in programs/categories designated by the manager. Example: Security Alarm/Balers/Dock and Door
Added 3 months ago
Tax Officer (3 Positions)
Government of Alberta
Edmonton, AB
Reporting to the Senior Manager Corporate Income Tax, the Tax Officer performs tax administration processes for the Corporate Income Tax program in accordance with legislation, policies and…
Added 3 months ago
Senior Policy Analyst
Government of Alberta
Calgary, AB
The Ministry of Jobs, Economy, Trade and Immigration (JETI) supports, develops and promotes economic development, trade and investment, safe, fair and healthy workplaces and attracts…
Added 3 months ago
TF
Maintenance Manager
TreeHouse Foods
Richmond Hill, ON · ON Richmond Hill
- $94,400 to $141,600 CAD / year
- Full-time
Named one of America’s Best Large Employers by Forbes Magazine, we are proud to live by a strong set of values and strive to "Engage and Delight – One Customer at a Time." Guided by our…
Added 2 months ago
GD
DYNAMITE - Sales Assistant Manager - Sherway Gardens
Groupe Dynamite
Toronto, ON · Etobicoke, ON
- Full-time
Learning and development programs to grow and exploit full potential to succeed in your next step!
Added 3 months ago
HC
Technological Education Teachers
Halton Catholic District School Board
Burlington, ON
- Full-time
The Halton Catholic District School Board (HCDSB), in partnership with home and Church, is an inclusive and equitable learning community dedicated to providing excellence in Catholic…
Added 6 months ago
CS
CAREERS
Cameron Stephens
Toronto, ON
- Full-time
We are seeking a Director, Origination to play a pivotal role in building and enhancing relationships with real estate developers, property owners, and other key stakeholders to advance…
Added 2 months ago
SC
Meat - Meat Cutter
Safeway Canada
Lloydminster, AB
- Full-time
We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and…
Added 2 months ago
TU
Engagement Assistant
The University of British Columbia
Kelowna, BC
- $4,836 to $5,547 CAD / month
- Full-time
This position reports to the Manager, Student Success, with a dotted line to the Director. This position interacts with students, staff, faculty members, alumni, Enrolment Services, Student…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Ottawa, Ontario
- $50,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Toronto, Ontario
- $50,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Winnipeg, Manitoba
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Private Events Manager - JOEY Kelowna
JOEY Restaurant Group
Kelowna, British Columbia
- $20 to $25 CAD / hour
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Kelowna, British Columbia
- $48,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Edmonton, Alberta
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Vancouver, British Columbia
- $48,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager
JOEY Restaurant Group
Calgary, Alberta
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager - JOEY Lansdowne
JOEY Restaurant Group
Ottawa, Ontario
- $50,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
JR
Restaurant Manager - JOEY Rideau
JOEY Restaurant Group
Ottawa, Ontario
- $50,000 to $100,000 CAD / year
- Full-time
This is about you. Your passion, purpose and potential. In you we see care, drive, confidence and curiosity. When you join our team, you can expect intensity, excitement and energy. Through…
Added 4 months ago
TM
Wireless Store Manager
The Mobile Shop
Edmonton, Alberta
- Full-time
Training and Development: We are committed to your growth and success. Our in-house Learning & Development team offers ongoing training and development opportunities to support your career…
Added 6 months ago
KB
Assistant Store Manager - Back-end Ops
Kent Building Supplies
Clarenville, Newfoundland and Labrador
- Full-time
As an Assistant Store Manager – Back‑End Operations, you will play a critical leadership role in ensuring these business lines are supported through safe, efficient, and accurate…
Added 4 months ago
CN
Supervisor, Issues Management
Canadian Nuclear Laboratories
Chalk River, Ontario
- Full-time
Promoting employee growth through career development, succession planning, talent management, and ongoing learning opportunities.
Added 4 months ago
CN
Specialist, Issues Management & Training
Canadian Nuclear Laboratories
Chalk River, Ontario
- Full-time
Are you looking for a role that will challenge you and allow you to drive continuous improvement across a dynamic organization? Do you enjoy delivering training, solving complex issues,…
Added 5 months ago
DC
Senior Transportation Engineer/Project Manager (City of Winnipeg)
Dillon Consulting Limited
Winnipeg, Manitoba
- Full-time
Commit to self-development and ongoing learning and professional development
Added 5 months ago
E
Manager / Senior Manager - Supply Chain, Procurement (Defense Sector Focus)
EY
Ottawa, Ontario
- Full-time
To Qualify for the Role, You Must Have

Canadian Nuclear Laboratories

Specialist, Issues Management & Training

Chalk River, ON, Canada

Full-time

Apply on tre.tbe.taleo.net About employer

Application link verified · Nov 14, 2026. Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Jun 22, 2026

Original job description

Are you looking for a role that will challenge you and allow you to drive continuous improvement across a dynamic organization? Do you enjoy delivering training, solving complex issues, supporting system users, and implementing solutions that enhance performance and learning? Would you like to work in an environment where you will investigate and resolve issues, improve processes, and support the tools that enable effective issues management? If so, our Chalk River location is looking for a Specialist, Issues Management and Training to help strengthen organizational excellence and foster a culture of continuous learning - apply today!

What will you be doing!

Serving as the primary point of contact for DevonWay/Ideagen (ImpAct) users by troubleshooting system issues, explaining system capabilities, and identifying solutions to meet business needs.
Developing and maintaining training materials on Issues Management processes and the DevonWay/Ideagen platform for Performance Assurance staff and employees across CNL.
Delivering engaging training sessions in classroom, virtual, and one-on-one settings to build user knowledge and capability.
Leading and supporting root cause analysis and apparent cause investigations, including communicating findings and presenting results to stakeholders at all levels of the organization.
Implementing and enhancing the Issues Management Program to meet regulatory requirements while supporting consistent application across CNL sites.
Advising business lines and management on Issues Management program implementation, best practices, and continuous improvement opportunities.
Implementing and refining SMARTER corrective actions, processes, and procedures to improve organizational performance and learning.
Collaborating with the Manager, Issues Management to develop, improve, and adapt processes and procedures in support of departmental and organizational objectives. Supporting departmental goals and performance measures by establishing mechanisms to monitor, track, and report on progress.
Ensuring the quality, reliability, integrity, and traceability of DevonWay/Ideagen data, reports, and related information.
Analyzing trends and performance data to identify potential weaknesses, emerging risks, and opportunities for corrective action before issues escalate.
Deploying innovative tools and automated solutions to improve Issues Management monitoring, reporting, and decision-making.
Collecting, organizing, monitoring, and distributing Issues Management information to support effective communication and program execution.
Conducting assessments and evaluations to strengthen, administer, and continuously improve Issues Management programs and practices.
Monitoring and measuring qualitative and quantitative performance indicators to evaluate the effectiveness of Issues Management processes.
Leading or supporting software upgrades, change management activities, testing, and software quality assurance initiatives.
Managing the DevonWay application suite, including user support, troubleshooting, vendor coordination, system updates, reporting, and ongoing enhancements.
Developing business cases, gathering requirements, and recommending technology solutions that improve efficiency and program effectiveness.
Implementing Issues Management program requirements while promoting compliance, consistency, and continuous improvement across the organization.
Other duties as assigned by your manager.

What We Are Looking For

Education
- Bachelor’s degree in Business, Information Systems, Management, Engineering, Project Management, Quality Assurance, or a related technical field.
- An equivalent combination of education and relevant qualifications may be considered in lieu of a degree.
Experience
- Minimum 7 years of relevant work in assessments, causal analysis, and corrective action management.
- Proven expertise with the DevonWay ImpAct system, including user support, troubleshooting, and addressing customer requirements.
- Demonstrated success in conducting assessments, investigations, and root cause analyses.
- Development of training course materials and instructional content.
- Delivery of training programs in classroom, virtual, and one-on-one settings.
- Leading and facilitating causal analyses and corrective action reviews.
- Supporting issues management programs, including investigations, resolution activities, effectiveness reviews, and corrective action planning.
- Facilitating management reviews, corrective action review boards, and screening meetings.
- Developing reports and optimizing software tools that support issue management processes.
- Maintaining, upgrading, and maximizing the effectiveness of associated software applications and reporting tool s.
Knowledge, Skills & Abilities
- Strong commitment to internal and external customer support, service, and success.
- Advanced troubleshooting skills with DevonWay/Ideagen applications and the ability to identify effective solutions to customer needs.
- Ability to translate procedures, processes, and requirements into effective training materials.
- Strong investigative and analytical skills with the ability to identify root causes of complex issues.
- Ability to deliver effective training in classroom, virtual, and individual learning environments.
- Ability to work independently with limited supervision while providing informed recommendations to management.
- Ability to collaborate effectively and influence management teams across multiple organizations.
- Ability to drive cultural change and promote SMARTER (Specific, Measurable, Accountable, Reasonable, Timely, Effective, and Reviewed) corrective actions, issue resolution, investigations, effectiveness reviews, continuous learning, performance excellence, and continuous improvement.
- Strong organizational skills and ability to optimize the use of resources and tools. Ability to maintain professionalism, composure, and effectiveness during conflict or challenging situations.
- Excellent verbal and written communication skills.
- Proficiency in interpreting and analyzing data using DevonWay/Ideagen, Microsoft Excel, and Power BI.
- Comprehensive knowledge of issues management programs, including investigations, corrective action planning, effectiveness evaluations, management review processes, and performance reporting.
- Knowledge of corrective action review boards, dedicated screening meetings, and governance processes that support effective issue resolution.
Security Clearance Eligibility Required
- Level 2 Secret requires a minimum of 7 years of verifiable history in Canada, Australia, New Zealand, the United States, and/or the United Kingdom. CNL implements security screening in accordance with the Treasury Board of Canada Secretariat's “Standard on Security Screening” and the “Policy on Government Security.”

Working Conditions

Working schedule: Five (5) days per week, seven and a half (7.5) hours per day for a thirty-seven and a half (37.5) hour work week.

Why CNL?

Does the idea of working with a dynamic team across Canada to advance nuclear science and technology for a clean and secure world excite you? At CNL, we’re reinventing ourselves to be industry leaders - pioneering solutions to the problems that matter most.

From building the next generation of clean nuclear and hydrogen energy technologies, to developing targeted cancer treatments, to continuing our global leadership in environmental remediation - we are driven by impact, innovation, and purpose.

What We Offer: A Total Rewards Package

We believe in taking care of our people. Here’s what you can expect as part of our team:

Paid time off: vacation, sick, personal, and floater days
Benefits effective Day One – no waiting period
Tuition support to help you keep learning and growing
A defined-benefit pension plan or a defined-contribution pension plan, depending on your employee group, to support your long‑term financial security

Do Our Priorities Resonate with You?

Delivering clean energy for today and tomorrow
Restoring and protecting the environment
Contributing to the health of Canadians

If so, you’ll feel right at home at CNL!

Location: Onsite

Located in the heart of the Ottawa Valley, our Chalk River site offers a beautiful natural setting with forests, lakes, and wildlife, right at your doorstep. Surrounded by welcoming communities such as Deep River, Petawawa, and Pembroke, you’ll have access to unparalleled outdoor adventures and a fantastic work-life balance.

Please note: This is a fully on-site position based at our Chalk River Laboratory in Ontario.

Our Commitment to Equity, Diversity & Inclusion

At CNL, we are committed to fostering an environment that promotes equity, diversity, and inclusion. We celebrate and welcome employees, stakeholders, and partners of all backgrounds and identities. Click here to read all about it!

We are proud to uphold a workplace culture grounded in our Core Values:

Respect
Teamwork
Accountability
Safety
Integrity
Excellence

These values drive our employment practices and ensure meaningful career development opportunities and accommodations for all employees.

CNL is an equal opportunity employer. If you require accommodation during any phase of the hiring process, please let us know via jobs@cnl.ca . All requests will be handled with confidentiality.

CNL operates on sites located on the traditional lands, waterways and ceded and unceded territories of Indigenous peoples. CNL recognizes and affirms all First Nations, Métis communities and Inuit in this land we now know as Canada. We acknowledge, respect and seek to better understand Indigenous history, rights and title on the lands where we work and develop projects. We honour and respect the importance of the relationship between Indigenous peoples and their lands, waters and territories.

Apply on tre.tbe.taleo.net About employer

More about this job

Responsibilities

The Specialist will serve as the primary point of contact for users, troubleshooting system issues and developing training materials. They will also lead root cause analysis, implement the Issues Management Program, and support continuous improvement initiatives.

Requirements

Candidates should have a bachelor's degree in a relevant field and a minimum of 7 years of experience in assessments and corrective action management. Proven expertise with the DevonWay ImpAct system and strong analytical skills are also required.

Skills

Issues Management
Training Development
Root Cause Analysis
Performance Improvement
Data Analysis
Customer Support
Process Improvement
Troubleshooting
Communication
Collaboration
Project Management
Software Management
Regulatory Compliance
Analytical Skills
Continuous Improvement
Instructional Design

Benefits

Paid Time Off
Benefits Effective Day One
Tuition Support
Defined-Benefit Pension Plan

Visa sponsorship

Not detected in the job text

Keywords

DevonWay
ImpAct
Issues Management
Training
Root Cause Analysis
Corrective Action
Performance Assurance
Data Analysis
Microsoft Excel
Power BI
Continuous Improvement
Regulatory Compliance
Software Management
Customer Support
Process Improvement
Investigations
Performance Indicators
Change Management
Quality Assurance
Instructional Design
Causal Analysis
Management Reviews
Effectiveness Evaluations
Reporting Tools
Organizational Performance
SMARTER Actions
Performance Measures
Training Materials
User Support
Troubleshooting

Seniority

Senior

Perks

Generous paid time off
Retirement plan
Tuition support

Tools

DevonWay
Ideagen
Microsoft Excel
Power BI

Languages

English

Fields of study

Business
Information Systems
Management
Engineering
Project Management

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Work requirements

Jobs in Canada