Facilities Manager

The COC’s Facilities Management division is looking for a Facilities Manager to oversee the company’s real-estate portfolio. The portfolio consists of a live-performance venue, a construction workshop, and a historical building that houses offices, rehearsal spaces, and workshops. The Four Seasons Centre for the Performing Arts (FSCPA) is a 2000-seat + opera house in the heart of downtown Toronto that marks its 20th anniversary in in September 2026. The FSCPA is the home of the Canadian Opera Company and the National Ballet of Canada’s programming and events, and hosts a variety of other events including galas, meetings, corporate functions, film screenings, and social events. The Scene Shop is a construction workshop focused on producing scenery for the Canadian Opera Company. The Joey and Toby Tannenbaum Opera Centre is a historical site located in Corktown and houses the Canadian Opera Company’s offices, rehearsal spaces, and workshops for costumes, props, and wigs.

We are now accepting applications for the full-time position of Facilities Manager, reporting to the Associate Director, Facilities.

WHAT WE OFFER

This leadership role within the Canadian Opera Company offers several key attributes:

• Competitive salary and vacation package 
• Potential for professional growth and career advancement
• Opportunity to work within a progressive, inclusive, and welcoming arts organization
• Employee Assistance Program
• Extended Health benefits
• RRSP contribution plan after one year of service

OVERVIEW

Under the direction of the Associate Director, Facilities, this position plays a critical role in ensuring patrons and guests have an exceptional experience when attending performances and special events at the FSCPA. The role manages maintenance activities, renovations, building operations, facility logistics, staff scheduling, and vendor relationships across the real estate portfolio to ensure a safe, functional, and positive experience for colleagues, tenants, and patrons. Success requires effective management and development of positive relationships with colleagues vendors, and partners; organizational skills and financial aptitude.

This is an in-person position, with limited ability to work remotely and will require evening and weekend shifts.

KEY RESPONSIBILITIES

• Manage operations of the Building Services department to ensure reliability, safety, and uninterrupted service delivery, including maintenance, repairs, capital projects, asset lifecycle management, and contractor coordination
• Establish and enforce preventative maintenance programs, operational standards, procedures and policies
• Manage department initiatives, including incident response and coordination with other departments, tenants, vendors, and clients
• Oversee inspections, repairs, and lifecycle planning of building systems, ensuring compliance with legislation and standards
• Oversee facility readiness and operational support for building activities and special events, including event setup and teardown logistics
• Lead and mentor staff to drive performance, accountability, and service excellence, while managing payroll processing and administrative documentation for facilities staff
• Manage departmental budgets, financial planning, and operational expenditures while overseeing vendor and service provider relationships
• Initiate and direct procurement activities, including obtaining quotes, tracking expenses, and communicating operational needs that exceed budget parameters

EXPERIENCE and SKILLS

• Post-secondary education or equivalent experience in facilities management, operations, event coordination, or a related field
• Minimum five (5) to seven (7) years of leadership experience coordinating operations, maintenance, or facilities services
• IFMA accredited Facility Management Professional an asset
• Excellent leadership experience supporting operational staff
• Ability to build, manage, and coach high performing teams in high pressure environments
• Experience working in environments supporting events, venues, or multi-tenant facilities is an asset
• Knowledge of building systems including HVAC, electrical, mechanical, and safety systems.
• Experience managing budgets, vendor relationships, and operational planning.

WORKING CONDITIONS

• Hybrid work environment
• Evening and weekend work required based on operational needs
• Ability to stand, walk, and lift materials or equipment as required
• Safety sensitive
• Extensive daily computer use
• Ability to manage high-stress situations and interact with others calmly and effectively

ABOUT THE CANADIAN OPERA COMPANY

Based in Toronto, the Canadian Opera Company is the largest producer of opera in Canada and one of the largest in North America. General Director David C. Ferguson joined the company in 2024, forming a leadership team alongside Artistic Director Roberto Mauro and Music Director Johannes Debus. Recently, Ian Derrer was appointed the next General Director of the company, slated to begin his term in July 2026. The COC enjoys a loyal audience, including a dedicated base of subscribers, and has an international reputation for artistic excellence and creative innovation. Its diverse repertoire includes new commissions and productions, local and international collaborations with leading opera companies and festivals, and attracts the world’s foremost Canadian and international artists. The company is an incubator for the future of the art form, nurturing Canada’s new wave of opera performers and creators with customized training and support. The COC’s purpose-built opera house, the Four Seasons Centre for the Performing Arts, is hailed internationally as one of the finest in the world.

As Canada's largest opera company, the COC deeply values equity and diversity across all levels of the organization and believes in fostering an inclusive, discrimination-free environment that fully supports our team’s personal and collective success. We are committed to building a workforce that reflects our community, our city, and our country and, in turn, the COC welcomes applicants from all backgrounds and abilities who share and embrace these values of anti-racism and inclusion.

The COC is committed to providing accommodations for people with disabilities in accordance with the Accessibility for Ontarians with Disabilities Act (AODA) in all parts of the hiring process. If you require an accommodation, please let us know and we will work with you to meet your needs.

• To be considered for this role, applications must be received by October 16, 2026.
• Please submit resumes and cover letters through https://coc.bamboohr.com/careers/67?source=aWQ9Nw%3D%3D