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Added 5 mins ago
Delivery Manager (Professional Services)
Resonaite
Toronto, ON
$115,000 to $120,000 CAD / year
Full-time
…foundation and be comfortable operating at the intersection of project delivery, client management, technical teams and people…
Added 5 mins ago
Human Resources Coordinator - Winter 2027 Co-op
Nexus Energy
Toronto, ON
Volunteer
Opportunity to contribute to HR process improvements and policy development
Added 34 mins ago
Health And Safety Advisor
Irwin's Safety and Industrial Labour Services Ltd
BC · British Columbia, Canada
$80,000 to $85,000 CAD / year
Temporary
This role requires regular travel to various regional operations and project sites. Work environment includes combination of office settings, field operations, construction sites, and…
Added 4 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…in-depth analysis of documents in English related to a research…
Added 4 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 4 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 4 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 5 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 7 hours ago
Project Engineer/Coordinator - PL#27075
Peter Lucas
Kelowna, BC
Full-time
The Project Engineer/Coordinator will also support the Project Manager in developing project scopes of work, budgets, schedules, and execution plans. The successful candidate will lead and…
Added 10 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 12 hours ago
Entry Level Field/Office Coordinator/Engineer- Eastern Canada District - 2026
Kiewit
Oakville, ON
Full-time
As a Field Coordinator, you bring your big ideas, commitment to top quality and unwavering work ethic. In return, we offer huge career and travel opportunities and the satisfaction of…
Added 15 hours ago
CNS Technical Services Manager - 12 month term
NAV CANADA
Montreal, QC
Full-time
The CNS Technical Services Manager is accountable for system integrity and operation, project implementation, a quality control program, training, certification, facilities, human and…
Added 16 hours ago
Clinical Research Coordinator - Nurse
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…in-depth analysis of documents in English related to a research…
Added 16 hours ago
Clinical Research Coordinator – Ethics & Regulatory Affairs
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Full-time
…HIV, HBV, HCV, STIs, and liver diseases. The Clinical Research Coordinator – Ethics & Regulatory Affairs will complete the below listed tasks at the Chronic Viral Illness Service of the…
Added 16 hours ago
Clinical Research Coordinator – Endometriosis Research Program
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
Contract
Added 16 hours ago
Spare Parts Coordinator
Husky Technologies
Bolton, ON
Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 17 hours ago
Corporate Partnerships Coordinator
Canadian Cancer Society
Toronto, ON
$50,000 to $55,000 CAD / year
Full-time
As a member of a collaborative, national Corporate Partnerships team, the Coordinator also contributes to new business development by supporting prospect research, preparing materials for…
Added 17 hours ago
Aerospace Experiences Project Coordinator
Ingenium
Ottawa, ON
Full-time
This position manages the development and implementation of the national Aerospace Experiences program in various cities across the country with a variety of external stakeholders. The…
Added 17 hours ago
Hospital to Home (H2H) Coordinator
Brant Community Healthcare System
Brantford, ON
Full-time
Investing in You – Access to a centralized Education Fund, tuition support, and professional development opportunities.
Added 18 hours ago
AI Specialist
BrainFinance
Montreal, QC
Full-time
…into working prototypes. This is not a traditional software development or AI research position - it is a hands-on role focused on applying modern AI technologies to solve real business…
Added 18 hours ago
Project Engineer/Coordinator - PL#27075
Peter Lucas
Kamloops, BC
Full-time
The Project Engineer/Coordinator will also support the Project Manager in developing project scopes of work, budgets, schedules, and execution plans. The successful candidate will lead and…
Added 18 hours ago
Project Engineer/Coordinator - PL#27075
Peter Lucas Project Management Inc.
Kelowna, BC
Full-time
The Project Engineer/Coordinator will also support the Project Manager in developing project scopes of work, budgets, schedules, and execution plans. The successful candidate will lead and…
Added 18 hours ago
Project Engineer/Coordinator - PL#27075
Peter Lucas Project Management Inc.
Kamloops, BC
Full-time
The Project Engineer/Coordinator will also support the Project Manager in developing project scopes of work, budgets, schedules, and execution plans. The successful candidate will lead and…
Added 20 hours ago
Alumni Coordinator – Events and Marketing
University of Victoria
Victoria, BC
Full-time
As part of the Alumni & Development unit, and under the leadership of the Director, Alumni Relations, the UVic Alumni Relations office works in partnership with the UVic Alumni Association…
Added 20 hours ago
Volunteer Management Coordinator
Volunteer Success
Victoria, BC
Internship
The Volunteer Management Coordinator is responsible for coordinating the sourcing and tracking of volunteers with some onboarding and retention tasks for Surfrider South Vancouver Island,…

Canadian Red Cross

Senior Coordinator, Business Support and Program Management

Canada

Job type: Full-time
Experience: Qualifications include a minimum of 4-5 years' experience and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
Posting language: English
Posted: Sep 25, 2026

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Original job description

Title: Senior Coordinator, Business Support and Program Management

Employee Working Location: Partially Virtual / Hybrid (Canada)

Employment Status: Permanent Full-time

The Canadian Red Cross (CRC) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.

In this role, you will:

Support the Manager, Training in the planning, implementation, coordination, and continuous improvement of RR&R learning, training, and capacity-building initiatives. This role is responsible for maintaining the systems, processes, standards, and infrastructure that support training delivery across RR&R teams, including Indigenous Programs, Youth Engagement, Disaster Risk Reduction - Climate Change Adaptation, and Psychological First Aid programming.
The role serves as a central coordination point for education and training operations, including learning pathways, scheduling systems, quality standards, data collection, reporting, and continuous improvement initiatives.
Support the planning, execution, and monitoring of programs/services, ensuring adherence to timelines, budgets, and quality standards.
Assist with logistics, procurement, and administrative needs to facilitate smooth operations.
Organize and facilitate meetings, workshops, and key activities, ensuring proper documentation and follow-up.
Develop and maintain systems and documentation to ensure consistency across program/service line processes and procedures.
Maintain team calendars, coordinate meetings, prepare agendas, issue minutes, and distribute materials.
Support the development and implementation of virtual and in-person training for staff and volunteers involved in program/service delivery, and public-facing webinars.
Collect, analyze, and report on key program/service indicators to support decision-making and continuous improvement.
Assist in resource management, including tracking budgets, procurement needs, and reporting requirements.
Prepare regular program reports and assist with data collection for assessments and program/service evaluations.
Identify areas for process improvement within the program and service delivery framework and recommend changes.

What we are looking for:

Qualifications include a minimum of 4-5 years' experience and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
Experience in program or service coordination, including the development and implementation of program or service plans, budgets, and evaluation activities.
Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
Ability to manage program schedules and timelines; prioritize tasks, track progress, and meet deadlines.
Skills to identify and resolve issues, by applying standard procedures and functional or organizational knowledge.
Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify clients or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations
Ability to demonstrate compassion, empathy and understanding for individuals with differing cognitive and physical abilities.
Ability to understand data analytics to assess performance metrics and generate reports for management.
Fluency in English is required; French is an asset.

Working Conditions:

Travel may be required.
All teams contribute to emergency response efforts directly or indirectly.
All CRC roles are required to adapt work and priorities to support emergency response efforts, be present in person as required to support service delivery and deploy to emergency responses when appropriate and/or required (personnel availability and request for exceptions will be discussed with line management).
For CRC roles that are assigned a function in the Emergency Relief operational structure (in field and virtual), personnel may be required to be part of an on-call roster and be available for scheduled on-call work.
As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
Eligibility to work in Canada. At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).

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More about this job

Responsibilities

Coordinate and support the planning, delivery, and continuous improvement of training and capacity-building programs across multiple teams. Manage operational systems, schedules, meetings, budgets, procurement, data collection, reporting, and documentation to support consistent, high-quality program delivery.

Requirements

Requires 4–5 years of experience and a 1–2 year post-secondary certification or diploma, or an equivalent combination of education and experience, with experience coordinating programs or services, budgets, plans, and evaluations. Candidates need proficiency in Microsoft Office and SharePoint, strong scheduling, communication, problem-solving, and data-reporting abilities; English fluency is required and French is an asset.

Skills

Program Coordination
Training Coordination
Program Planning
Budget Tracking
Program Evaluation
Scheduling
Project Management
Data Analysis
Reporting
Process Improvement
Microsoft Office
SharePoint
Meeting Facilitation
Procurement
Stakeholder Communication
Resource Management

Visa sponsorship

Not detected in the job text

Keywords

RR&R
Training Delivery
Learning Pathways
Capacity Building
Program Coordination
Service Coordination
Program Planning
Program Budgets
Program Evaluation
Quality Standards
Scheduling Systems
Data Collection
Data Analytics
Performance Metrics
Program Reporting
Continuous Improvement
Process Improvement
Microsoft Word
Microsoft Outlook
Microsoft Excel
Microsoft PowerPoint
SharePoint
Procurement
Resource Management
Virtual Training
In-Person Training
Webinars
Emergency Response
Psychological First Aid
Climate Change Adaptation

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