Senior Operations Coordinator
- Canada
Full-time
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Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Title: Senior Operations Coordinator
Employee Working Location: Partially Virtual / Hybrid (Canada)
Employment Status: Permanent Full-time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will :
Employee Working Location: Partially Virtual / Hybrid (Canada)
Employment Status: Permanent Full-time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
In this role, you will :
- Manage inventory processes, stock replenishment and supply order.
- Coordinate procurement activities, including purchase requisitions, invoice processing, and vendor management.
- Act as the primary liaison with vendors and warehouse operations to support product availability, delivery coordination, and issue resolution.
- Manage SharePoint sites, document libraries, SOPs, operational resources, and process updates to ensure information remains current and well governed.
- Support process improvement initiatives and operational standardization across the team.
- Develop operational, inventory, procurement, and service delivery reporting to support decision-making and compliance requirements.
- Qualifications include a minimum of 4-5 years’ experience in operations, inventory, procurement, logistics, or business support and a 1-2 year post-secondary certification/diploma and/or an equivalent combination of education and experience.
- Proficiency in Microsoft Office applications (Word, Outlook, Excel, PowerPoint) and SharePoint is required.
- Ability to identify, investigate and analyze problems, identify root causes and risks, and apply technical, functional and organizational knowledge to develop solutions.
- Communication skills, diplomacy and empathy to interpret information and deliver advice, clarify client or stakeholder needs, offer solutions, and resolve escalations in new or somewhat sensitive situations.
- Ability to identify opportunities for process creation and/or improvement to enhance efficiency and effectiveness in service delivery.
- Fluency in French and English is required.
- The majority of work will be conducted from an office-like setting.
- Some domestic or international travel to generally safe locations; exposure to moderate adverse conditions requiring attention to personal safety.
- Work requires the ability to work to multiple, conflicting deadlines.
- As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
More about this job
Responsibilities
Manage inventory, replenishment, procurement, vendor relationships, and coordination with warehouse operations to support product availability and resolve issues. Maintain SharePoint resources and operational documentation, improve and standardize processes, and prepare reporting to support decisions and compliance.
Requirements
Requires 4–5 years of experience in operations, inventory, procurement, logistics, or business support, along with a 1–2 year post-secondary certification or diploma, or equivalent education and experience. Requires proficiency in Microsoft Office and SharePoint, strong analytical, problem-solving, communication, and process-improvement abilities, and fluency in English and French.
Skills
- Inventory Management
- Stock Replenishment
- Procurement
- Purchase Requisitions
- Invoice Processing
- Vendor Management
- Warehouse Coordination
- SharePoint Administration
- Document Management
- Standard Operating Procedures
- Process Improvement
- Operational Reporting
- Data Analysis
- Problem-Solving
- Stakeholder Communication
- Microsoft Office
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Administrative
- Management & Leadership
Keywords
- Inventory Management
- Stock Replenishment
- Supply Orders
- Procurement
- Purchase Requisitions
- Invoice Processing
- Vendor Management
- Warehouse Operations
- Product Availability
- Delivery Coordination
- SharePoint
- Document Libraries
- Standard Operating Procedures
- Operational Resources
- Process Improvement
- Operational Standardization
- Inventory Reporting
- Procurement Reporting
- Service Delivery
- Compliance
- Microsoft Office
- Microsoft Word
- Microsoft Outlook
- Microsoft Excel
- Microsoft PowerPoint
- Root Cause Analysis
- Risk Analysis
- Stakeholder Communication
- English
- French