Senior Payroll Administrator
- Canada
Full-time
Applications open in a new tab.
Job details
- Job type
- Full-time
- Posting language
- English
- Posted
Original job description
Title: Senior Payroll Administrator
Employee Working Location: Partially Virtual / Hybrid (Canada)
Employment Status: Permanent Full-Time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
We are seeking an experienced and detail-oriented Senior Payroll Administrator to oversee the payroll operations across multiple entities within our organization. Senior Payroll Administrator ensures the accurate and timely preparation, documentation, distribution, and reconciliation of the payroll process. They provide day to day support to payroll administrators, maintain compliance with all relevant regulations, policies, and procedures, while continuously improving payroll systems and processes. Senior Payroll Administrator collaborates with HR, finance, other departments, vendors and professional associations to resolve payroll-related issues, provide exceptional service to employees, and support the organization's strategic goals through effective payroll management.
In this role, you will:
Employee Working Location: Partially Virtual / Hybrid (Canada)
Employment Status: Permanent Full-Time
The Canadian Red Cross (Red Cross) – an inspirational not for profit organization, helps people and communities in Canada and around the world in times of need and supports them in strengthening their resilience. As a Canada’s Best Employers 2026, we are committed to having an accessible, diverse, inclusive, and barrier-free work environment.
We are seeking an experienced and detail-oriented Senior Payroll Administrator to oversee the payroll operations across multiple entities within our organization. Senior Payroll Administrator ensures the accurate and timely preparation, documentation, distribution, and reconciliation of the payroll process. They provide day to day support to payroll administrators, maintain compliance with all relevant regulations, policies, and procedures, while continuously improving payroll systems and processes. Senior Payroll Administrator collaborates with HR, finance, other departments, vendors and professional associations to resolve payroll-related issues, provide exceptional service to employees, and support the organization's strategic goals through effective payroll management.
In this role, you will:
- Support the payroll team in processing a biweekly payroll for multiple entities while ensuring accuracy and processing timelines are met.
- Process and handle retiree payroll and provide vacation relief to payroll administrators.
- Troubleshoot payroll processing software errors (ADP).
- Respond to and resolve inquiries and escalations (JIRA ticket system).
- Work with both the Payroll and HR teams across Canada to clarify and resolve issues.
- Coordinate payroll processing with external service providers when necessary.
- Adhere to and interpret policies and union collective agreements in payroll processing.
- Provide training, technical review, task coordination and guidance to payroll administrators on a daily basis.
- Assist Finance in monthly GL Reconciliations including, income tax, CPP, EI, WSIB and EHT.
- Reconcile Kronos (MyTime) hours to WFN import hours and approve prior to pay run.
- Assist the with reconciliation and processing of T4s/RL1s, T4As & T2200s and reconciliation of WCB overpayments.
- Prepare and balance final payroll wire payments, required tax filings and other payroll-related reports.
- Run daily and biweekly interfaces, update, maintain, and load employee information in the payroll software.
- Assist the with special projects and other responsibilities as required.
- Document and maintain relevant procedures, tools and communications.
- Assist with internal and external audits by providing necessary payroll information and documentation.
- Maintain up-to-date knowledge of relevant legislation affecting payroll and ensure compliance with all regulations.
- 4–5 years of progressive experience in payroll administration, including experience in a leadership or supervisory role.
- 1–2 year post-secondary diploma or certification in Accounting, Payroll, Bookkeeping, or a related field (or equivalent combination of education and experience).
- Payroll Compliance Practitioner (PCP) certification completed or currently enrolled with a commitment to completion.
- Strong knowledge of payroll regulations, practices, and legislation.
- Proficiency with Microsoft Office (Excel, Word, Outlook) and payroll systems, preferably ADP Workforce Now.
- Experience with Kronos (MyTime) is an asset.
- Exceptional attention to detail and mathematical accuracy.
- Strong analytical and problem-solving skills to investigate and resolve payroll discrepancies.
- Excellent communication and interpersonal skills, with the ability to manage sensitive issues with diplomacy and empathy.
- Ability to prioritize, multitask, and work effectively under pressure in a deadline-driven environment.
- Fluency in both French and English is considered an asset.
- As we work with and support people (managers, colleagues, beneficiaries/customers, volunteers, donors and external partners) and communities in Canada and around the world, applicants whose first language is not English may be required to perform the responsibilities of the role in English.
- Eligibility to work in Canada: At this time, we welcome applications from candidates eligible to work in Canada. If you are not a citizen or permanent resident of Canada, we encourage you to carefully review your visa to find out whether you are eligible to work in the job you are considering applying for. Refer to our FAQ for more information.
- If you are selected for this role, you will be required to complete a successful pre-employment screening process which includes a satisfactory Enhanced Police Information Check (E-PIC).
More about this job
Responsibilities
Oversee and support accurate, timely biweekly payroll processing across multiple entities, including retiree payroll, payroll reconciliations, tax filings, payments, and employee data interfaces. Guide payroll administrators, resolve payroll issues with HR, Finance, and external providers, maintain regulatory compliance and documentation, and support audits and process improvements.
Requirements
Requires 4–5 years of progressive payroll administration experience, including leadership or supervisory experience, and a post-secondary diploma or certification in accounting, payroll, bookkeeping, or a related field, or equivalent experience. Candidates must have completed or be pursuing Payroll Compliance Practitioner certification and demonstrate payroll legislation knowledge, payroll-system proficiency, strong accuracy and problem-solving skills, and effective communication; French and English fluency is an asset.
Skills
- Payroll Administration
- Payroll Processing
- Payroll Reconciliation
- ADP Workforce Now
- Kronos (MyTime)
- Microsoft Excel
- Payroll Compliance
- Tax Filings
- General Ledger Reconciliation
- Collective Agreement Interpretation
- Troubleshooting
- Analytical Problem-Solving
- Attention to Detail
- Training and Guidance
- Audit Support
- Employee Communication
Visa sponsorship
Not detected in the job text
Categories
- Finance & Accounting
- Human Resources
- Management & Leadership
- Administrative
Keywords
- Payroll Administration
- Biweekly Payroll
- ADP Workforce Now
- Kronos (MyTime)
- JIRA
- Payroll Compliance Practitioner
- Payroll Regulations
- Payroll Legislation
- Payroll Reconciliation
- General Ledger Reconciliation
- Income Tax
- Canada Pension Plan
- Employment Insurance
- Workers' Compensation
- Employment Health Tax
- T4
- RL1
- T4A
- T2200
- Tax Filings
- Payroll Wire Payments
- Collective Agreements
- Microsoft Excel
- Microsoft Word
- Microsoft Outlook
- Payroll Interfaces
- Internal Audits
- External Audits
- Employee Data Management
- Payroll Process Improvement