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Canadian Society of Physician Leaders

Program Manager

Ottawa, ON, Canada

Hybrid

Compensation: $38 per hour, invoiced monthly. · Full-time

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Job details

Pay: Compensation: $38 per hour, invoiced monthly.
Job type: Full-time
Workplace: Hybrid
Apply by: May 1, 2027
Working hours: 15 hours per week
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT CSPL

Since 1998, the Canadian Society of Physician Leaders (CSPL) has helped physicians succeed in healthcare leadership and management roles. We are a non-profit organization that seeks out opportunities and partnerships to provide Canadian physician leaders with forums for education and networking, expose them to quality leadership development programs, recognize physicians in the healthcare system, and provide member-valued tools and resources.

ABOUT THE ROLE

The Program Manager coordinates and supports the operations of several of CSPL's signature programs. Reporting to the Executive Director, this role manages the Canadian Certified Physician Executive (CCPE) credentialing program from initial inquiry through to the award ceremony, serves as Managing Editor of the Canadian Journal of Physician Leadership (CJPL), oversees conference registration for CSPL's national conference, and supports key membership and communications activities through the organization's membership management system.

This is a varied, detail-oriented role with a predictable annual rhythm. The Program Manager works closely with senior physician leaders, peer assessment panels, editorial board members, and external organizations, and is entrusted with managing confidential information and communications with a high degree of discretion and professionalism.

KEY RESPONSIBILITIES

1. CCPE Credential Program

Manage the annual CCPE cycle, from applicant inquiries and forms to organizing application packages and referee assessments.

Prepare applicant summaries and support the Peer Assessment Panel’s meeting, decisions and report to the CSPL Board.

Handle confidential correspondence, decision letters and the five-year recertification process.

Update bilingual forms annually and coordinate certificates and recipient recognition at the annual conference.

2. Managing Editor, Canadian Journal of Physician Leadership

Manage submissions, peer review and production of this quarterly journal, working with the Editor-in-Chief, copy editor and web designer.

Keep each issue on schedule, notify authors on publication and prepare the member announcement.

Support the journal’s planned move to an online manuscript submission and peer-review management platform in 2027.

3. Canadian Conference on Physician Leadership (CCPL)

Build the bilingual online registration site, including workshops, pre-conference courses and promo codes.

Report weekly registration statistics and coordinate group registrations and invoicing.

4. Membership, Communications and Administration

Review and refine content of the bi-weekly member e-newsletter; manage paid job postings for client organizations; and create and distribute targeted member communications.

Maintain membership renewals, the coaching directory and related invoicing in CSPL’s membership system.

WHAT YOU BRING

Five years of relevant experience is preferred; candidates with an equivalent combination of education, training and experience will also be considered.

Experience in program, project, association, or operations management within a non-profit, membership-based, healthcare, academic or professional organization is an asset.

Exceptional organization and attention to detail, with the ability to manage multiple programs, competing priorities and deadlines independently.

Strong technology skills, including experience with membership or association management systems (CRM), online registration platforms, Microsoft Office, Google Workspace, and cloud-based file management tools.

Excellent written communication skills and a polished, professional approach to correspondence with senior physicians, volunteers, authors, reviewers, and external partners.

Sound judgment and discretion when handling confidential information, assessments, and sensitive communications.

Experience supporting peer-reviewed journal workflows, including manuscript tracking, reviewer coordination, editorial correspondence, and publication processes. Familiarity with an online journal management platform is considered an asset.

Event registration, conference coordination or member-based event management experience.

Experience using AI platforms and productivity tools to streamline workflows, improve operational efficiency, automate routine administrative tasks, and support program delivery.

Working knowledge of French is considered an asset.

POSITION DETAILS

Type: Contract, part-time position (approximately 15 hours per week), with busier periods from October to May. Additional hours may be approved in advance based on operational requirements.

Location: Hybrid, with attendance at our Ottawa office as required for meetings, training, and operational needs.

Anticipated start date: December 2026. The successful candidate will work alongside the current Program Manager for a transition and knowledge-transfer period.

Compensation: $38 per hour, invoiced monthly.

HOW TO APPLY

Please submit a cover letter and resume to Colleen Galasso, Executive Director, at colleen@physicianleaders.ca by November 17, 2026. Please include “Program Manager” in the subject line.

We thank all applicants for their interest; only those selected for an interview will be contacted.

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More about this job

Responsibilities

Manage the CCPE credentialing cycle, including applications, peer assessments, confidential communications, recertification, and award recognition. Oversee journal submissions and production, conference registration, membership administration, invoicing, and member communications.

Requirements

Five years of relevant experience is preferred, with equivalent education, training, and experience also considered; experience in program, project, association, or operations management is an asset. Candidates should bring strong organizational, technology, writing, and discretion skills, along with experience in journal workflows and event registration; French and AI productivity tools are assets.

Skills

Program Management
Project Management
Association Management
Operations Management
Credentialing Program Administration
Peer Assessment Coordination
Journal Editorial Management
Manuscript Tracking
Reviewer Coordination
Conference Registration
Membership Management
CRM Systems
Written Communication
Confidential Information Handling
Microsoft Office
Google Workspace

Visa sponsorship

Not detected in the job text

Hiring contact

Colleen Galasso

Hiring contact email

colleen@physicianleaders.ca

Keywords

Canadian Certified Physician Executive
Credentialing
Peer Assessment
Canadian Journal of Physician Leadership
Peer Review
Manuscript Tracking
Editorial Correspondence
Journal Production
Conference Registration
Event Coordination
Membership Management System
CRM
Microsoft Office
Google Workspace
Cloud-Based File Management
AI Platforms
Workflow Automation
Program Management
Project Management
Association Management
Operations Management
Member Communications
Invoicing
French
Healthcare Leadership

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