Jobs in Canada

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Added 12 mins ago
A
Accounting & Administration Manager (Bilingual: French & English)
ANDRITZ
Laval, QC
- Full-time
We are seeking an Accounting and Administration Manager to oversee accounting management and administrative supervision at ANDRITZ Canada Inc., at our Laval division. This key position is…
Added 12 mins ago
TK
Service Contract Manager
Thermo King Eastern Canada
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…currently expanding our team and are looking for a Service Contract Manager to join…
Added 1 hour ago
A
Cabin Services Team Member
AvPosts
Richmond, BC
- Internship
…has been on a growth track over the last year, adding to our fleet and experiencing growth in revenue and headcount. We pride ourselves on having earned the quality experience and excellent…
Added 2 hours ago
Y
Heavy Equipment Operator
YORK1
Whitby, ON
- Other
…sustainable waste management solutions across Ontario. With a growing fleet and strong regional presence, we are committed to safety, operational excellence, and continuous improvement. Our…
Added 3 hours ago
Operations Supervisor and Driver - Nanaimo, BC
Diabetes Canada / National Diabetes Trust
Nanaimo, BC
Reporting to the Vancouver Island Operations Manager, the hybrid Operations Supervisor/Driver assists in day-to-day operations by managing a team of dedicated Drivers and ensuring the…
Added 12 hours ago
TS
Marine Compliance and Safety Manager
Thames Skills Academy (TSA)
Leader, SK
- Full-time
Permanent, full-time role with the option to work from home one day per week
Added 13 hours ago
AW
Software Development Manager, S3 Storage
Amazon Web Services (AWS)
Vancouver, BC
- Full-time
As a Software Development Manager with-in the S3 Request Plane, you will help your team to design, develop and deliver global highly available services that provide robust, safe, scalable…
Added 13 hours ago
MT
Regional Sales Manager SW ON
Morgan Truck Body
Burlington, ON
- Full-time
The Regional Sales Manager is key to achieving Morgan’s sales targets and accelerating growth in the region.
Added 13 hours ago
A
Cabin Services Team Member
AvPosts
Richmond, BC
- Internship
…has been on a growth track over the last year, adding to our fleet and experiencing growth in revenue and headcount. We pride ourselves on having earned the quality experience and excellent…
Added 13 hours ago
G-
Operations Supervisor
GFL - Sewer Technologies Division
Dartmouth, NS
- Full-time
…Operations Supervisor will be reporting directly to the Operations Manager, the Operations Supervisor is responsible for creating a zero harm environment, and maintaining efficient…
Added 13 hours ago
TE
Branch Administrator - Victoria
TK Elevator
Victoria, BC
- Full-time
Handle all fleet entries and reporting for the branch
Added 13 hours ago
R
Service Manager-Stoney Creek
Reel
Stoney Creek, NB
- Internship
…(QC) and Edmonton (AB), we are currently looking for a Service Manager to join our Stoney Creek team, serving customers throughout Ontario across a variety of…
Added 13 hours ago
E
Business Line Manager - Surface Division
Epiroc
Mississauga, ON
- Full-time
Fleet vehicles and travel allowances (as applicable).
Added 13 hours ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc
AB · Edmonton, Alberta
- Full-time
…Edmonton shop team. With over 40 years in business and a growing fleet, we offer steady, year-round work, a supportive team, and the opportunity to build a long-term career close to…
Added 14 hours ago
TS
Transportation Customer Service Manager
TalentSphere Staffing Solutions
Mississauga, ON
- Full-time
…solutions across Canada and beyond. Through our asset-based fleet, experienced operations team, and dedicated customer service approach, we deliver dependable transportation solutions while…
Added 15 hours ago
PA
Fleet Manager
PAL Aviation Services
St. John's, NL
- Full-time
PAL Aviation Services is currently seeking a full-time Fleet Manager to join our team in St. John's, NL.
Added 15 hours ago
OP
Senior Financial Analyst
Ottawa Police Service
Ottawa, ON
- Full-time
Reporting to the Manager of Financial Planning, the Senior Financial Analyst provides analytical resources to OPS including:
Added 15 hours ago
TB
Assistant Supervisor, Operations - (TBS) Contract
The Beer Store
Kitchener, ON
- Contract
Must have completed High School and/or GED equivalent · A minimum of 1 - 3 years of operations/warehouse experience required
Added 15 hours ago
RS
Customer Service Associate II
Ryder System, Inc.
Woodstock, ON
- Full-time
College degree/Technical Certification required in logistics, supply chain or transportation or equivalent experience · As part of our commitment to compliance with employment and immigration laws, all applicants must have valid legal authorization to work in Canada
Added 15 hours ago
TB
Assistant Supervisor, Operations (TBS)
The Beer Store
London, ON
- Full-time
A minimum of 1 - 3 years of operations/warehouse experience required
Added 15 hours ago
WC
Journeyman Automotive Service Technician
Wilco Contractors Northwest Inc.
AB · Edmonton, AB
- Full-time
…Edmonton shop team. With over 40 years in business and a growing fleet, we offer steady, year-round work, a supportive team, and the opportunity to build a long-term career close to…
Added 15 hours ago
SR
Equipment Rental Specialist
Sunbelt Rentals, Inc.
Halifax, NS
- Full-time
Valid Driver’s license required
Added 15 hours ago
GE
Operations Supervisor
GFL Environmental Inc.
Dartmouth, NS
- Full-time
…Operations Supervisor will be reporting directly to the Operations Manager, the Operations Supervisor is responsible for creating a zero harm environment, and maintaining efficient…
Added 15 hours ago
YU
Grounds Supervisor
York University
Toronto, ON
- Contract
Reporting to the Manager, Grounds, Fleet & Waste Management, the Grounds Supervisor is committed to equity, diversity and inclusion and is responsible for the proactive, responsive,…
Added 15 hours ago
CE
Journeyperson Heavy Duty Mechanic
Canadian Energy Insight Inc.
AB · Edmonton, AB
- Full-time
The Journeyperson Heavy Duty Mechanic will report directly to the Manager, Maintenance. The primary function of this position is to address mechanical issues and conduct preventative…

Senior Systems Analyst, Help Desk Manager & End Point Support

Toronto, ON, Canada

The typical hiring range for this position is $88,260-110,320, however, based on a variety of considerations (such as education, licenses, certifications and/or experience), CSA Group reserves the right to flexibility outside of the stated range. · Full-time

Apply on csa.wd10.myworkdayjobs.com About employer

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Job details

Pay: The typical hiring range for this position is $88,260-110,320, however, based on a variety of considerations (such as education, licenses, certifications and/or experience), CSA Group reserves the right to flexibility outside of the stated range.
Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Employment Status:

Regular

Time Type:

Full time

BUILDING A WORLD CLASS TEAM STARTS WITH YOU

At the heart of CSA Group is a vision: making the world a better, safer, more sustainable place. It's been part of our mission for nearly one hundred years: from the first engineering standard for railway bridges developed in 1919, to more than 3,500 standards, codes & related products today.

Headquartered in Canada, with a global footprint of more than 30 labs and offices across Europe, Asia and North America, CSA Group tests, inspects and certifies a wide range of products - from every day househould items to leading edge technology-to meet exacting requirements for safety, performance and environmental impact.

Our employees take pride in making a difference in people's lives through the work that we do. We're looking for people like you to help make it happen.

Job Summary:

This role will act as the senior on-site technical resource for CSA’s Toronto location and is accountable for the end-to-end delivery of site support services: end-user computing, endpoint build and lifecycle, the corporate mobile fleet, meeting room technology, print services, IT asset control and on-site infrastructure hands.

Responsibilities:

Acts as the technical resource and final on-site escalation point for the Toronto location, resolving complex end-user issues across hardware, operating systems, applications, and peripherals before engaging Tier 3, network, security, or vendor support.
Manages the on-site support queue in SolarWinds Service Desk, logging, categorizing, prioritizing, and resolving tickets against defined service level targets.
Builds, maintains, and publishes the standard laptop and desktop images, and images, configures, and deploys new devices so every device is delivered ready for the employee's first day.
Ensures deployed endpoints remain current on operating system versions, firmware, and security patches, and verifies required security configuration, including disk encryption, endpoint protection, and multi-factor authentication enrolment, prior to release.
Recovers, wipes, re-images, refurbishes, and repurposes returned laptops, and prepares end-of-life equipment for secure data destruction and disposal.
Procures, configures, deploys, and supports the corporate mobile fleet (Apple iOS), enrolling and managing devices in Microsoft Intune and performing remote lock or wipe as needed.
Installs, configures, and troubleshoots the Xerox multifunction device fleet, including print queues, secure print release, and consumables management.
Installs, cables, and commissions meeting room technology, including displays, cameras, and microphones, and configures and supports Microsoft Teams Rooms systems.
Provides hands-on technical setup and live support for on-site meetings, standards committee sessions, town halls, and events, including travel to off-site meetings as required.
Troubleshoots wireless connectivity and client-side network issues, escalating to the network team with structured diagnostic evidence, and acts as remote hands for directed work in the site network closet.
Owns and maintains the IT asset register across the full hardware lifecycle, and manages the IT stock room, including spares, consumables, reorder points, and periodic inventory reconciliation.
Delivers IT onboarding for new hires, including equipment handover and account provisioning, and executes offboarding activities, including equipment recovery and access removal.
Documents resolutions, builds and maintains knowledge base articles and site runbooks, and drives down repeat ticket volume through self-service and permanent fixes.
Escorts and oversees third-party vendors and contractors performing technology work on site, holding service providers to agreed response and quality expectations.
Provides guidance, coaching, and knowledge transfer to less experienced technicians, managed service providers, and colleagues supporting other CSA locations.
Demonstrates superior customer service, supporting users at all technical skill levels in person and over the phone, and closes tickets to user satisfaction.

Preferred Education & Experience:

Information Technology related Bachelor Degree or College Diploma or equivalent, or degree with 5 plus years of information systems experience.
Broad practical knowledge of end-user computing hardware, Windows and macOS operating systems, endpoint management tooling, and common business applications.
Working knowledge of core networking concepts (TCP/IP, DNS, DHCP, VPN, wireless connectivity) sufficient to isolate and resolve client-side issues and escalate with evidence.
Practical audio-visual skills, including low-voltage cabling, display and camera mounting, and room commissioning.
Strong problem-solving skills, with a structured, methodical approach to isolating root causes and a preference for permanent fixes over workarounds.
High degree of self-motivation, personal discipline, and accountability, with the ability to work productively without direct supervision.
Strong organizational and prioritization skills, with the ability to manage competing demands and scheduled project work concurrently.
Valid driver's license is required, with travel within Canada to support standards committee meetings and other CSA locations.
Certifications considered an asset: CompTIA A+ or Network+, Microsoft 365 Certified: Modern Desktop Administrator Associate, ITIL Foundation, or AVIXA CTS. Bilingualism (English/French) is considered an asset.

This position requires regular in-person attendance and punctuality in accordance with Company policies. Additionally, the ability to interact well with other employees and work overtime, as necessary, is required.

CSA Group is an Equal Opportunity Employer and is committed to diversity, equity, and inclusion. We prohibit discrimination and harassment of any kind based on any grounds stipulated by applicable laws. We are an organization where opportunities are based on skills and abilities, and differences are respected and valued. Please contact us at talentacquisition@csagroup.org if you require accommodation in the interview process.

Apply on csa.wd10.myworkdayjobs.com About employer

More about this job

Responsibilities

The role serves as the senior on-site technical resource responsible for end-to-end site support, including endpoint lifecycle management, meeting room technology, and IT asset control. The incumbent will manage the on-site support queue, resolve complex technical issues, and provide hands-on support for meetings and events.

Requirements

Candidates should possess a Bachelor's degree or College Diploma in Information Technology with at least 5 years of relevant experience. Proficiency in end-user computing hardware, operating systems, networking concepts, and audio-visual equipment is required.

Skills

End-user computing
Endpoint management
Hardware troubleshooting
Windows
MacOS
Microsoft Intune
Microsoft Teams Rooms
Audio-visual support
Networking
IT asset management
Technical support
Service desk management
Cabling
System imaging
Customer service

Visa sponsorship

Not detected in the job text

Keywords

Systems Analyst
Help Desk
Endpoint Support
SolarWinds Service Desk
Microsoft Intune
Apple iOS
Microsoft Teams Rooms
TCP/IP
DNS
DHCP
VPN
IT Asset Management
CompTIA A+
Network+
ITIL Foundation
AVIXA CTS
Hardware Lifecycle
Desktop Imaging
Firmware
Security Patching
Disk Encryption
Multi-factor Authentication
Xerox
Audio-visual
Cabling
Technical Escalation
Onboarding
Offboarding
Vendor Management
Inventory Reconciliation

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Jobs in Canada