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Added 11 mins ago
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Senior Manager, Program Management
Walmart
Mississauga, ON
- Full-time
The Senior Manager, Program Management will lead the strategy, performance management, and continuous improvement of eCommerce customer experience, with a primary focus on Net Promoter…
Added 11 mins ago
Associate Research Director
Reach3 Insights
Toronto, ON
Reach3 Insights – Associate Research Director
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NA
Director, Employee and Labour Relations
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Reporting to the Associate Vice President, Human Resources, the Director, Employee & Labour Relations is a member of the HR Leadership Team and leads an institution-facing Employee & Labour…
Added 11 mins ago
A
Partners in Performance – Performance Strategy Senior Associate
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Toronto, ON
- Full-time
…decision is a no-brainer. At Partners in Performance, being a Senior Associate isn’t about writing reports, or standing up and presenting them. It’ about the results. We’re here to deliver…
Added 11 mins ago
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Finance Managed Services Senior Associate
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Calgary, AB · Vancouver, BC · Toronto, ON
- Full-time
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Added 26 mins ago
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L.R. Wilson Curator of Canadian Art & Culture
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- Full-time
…curatorial careers and is open to appointments ranging from Associate Curator to Senior Curator, depending on qualifications, experience, and demonstrated contributions to the…
Added 26 mins ago
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Financial Crimes Risk Management Associate
TD
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- Full-time
…passion for procedure, this program is for you. Our 24-month Associate Program for new graduates is designed to attract, develop and retain top talent and build a leadership pipeline within…
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L.R. Wilson Curator of Canadian Art & Culture
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Toronto, ON
- $78,047 to $166,647 CAD / year
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Added 41 mins ago
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Financial Analyst
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- Full-time
Have 3+ years as a Financial Analyst or in a similar role (Finance Associate, Trade Analyst), with a bachelor’s degree in Accounting, Finance or Business / Commerce
Added 41 mins ago
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Associate - Administration
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- Full-time
We are currently seeking a full-time permanent Administrative Associate to join our Administration & Solutions team.
Added 41 mins ago
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Associate, Real Estate Investments
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Added 56 mins ago
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Senior Consultant, ML/AI Engineer, Data & AI
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Vancouver, BC
- $77,000 to $102,000 USD / year
- Full-time
…presence and thousands of professionals across the country, for a Senior Consultant, ML/AI Engineer to join its Data & AI practice in Vancouver. The firm helps some of Canada’s largest…
Added 56 mins ago
WC
Senior Manager, Program Management
Walmart Canada
Mississauga, ON
- Full-time
Position Summary...The Senior Manager, Program Management will lead the strategy, performance management, and continuous improvement of eCommerce customer experience, with a primary focus…
Added 56 mins ago
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Capital Raising & Investor Relations Associate
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ON · Ontario, Canada
- Full-time
Title: Capital Raising & Investor Relations Associate
Added 1 hour ago
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Added 1 hour ago
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Vancouver, BC
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…increasing file responsibility under the mentorship of our senior…
Added 1 hour ago
NA
Director, Organizational Development Services
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
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Added 1 hour ago
D&
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…career in project management consulting. As an Entry-Level Associate Consultant, you will work closely with senior consultants and project teams to support project planning, execution, and…
Added 1 hour ago
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Senior IT Infrastructure Engineer
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Canada
- Full-time
We are seeking a highly skilled and experienced Senior Azure Engineer to join our cloud engineering team. This role is for a hands-on technical contributor who will design, implement,…
Added 1 hour ago
Legal Project Manager
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Added 2 hours ago
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Canadian Tire Corporation

Associate Manager, Loyalty Program

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 17, 2026
Posting language: English
Posted: Oct 27, 2026

Original job description

Reporting to the Manager, Loyalty Products, the Associate Manager, Loyalty Program supports the strategy, growth and evolution of Triangle Rewards. The role translates member, market and program insights into actionable recommendations, leads initiatives from planning through execution, and supports strong program governance and day-to-day stewardship. Working across Marketing, Digital, Analytics, Finance, Legal, Privacy and the Contact Centre, the Associate Manager balances strategic thinking with disciplined delivery to create clear, consistent and operationally sound member experiences across banners and channels.

What you’ll do:

Support loyalty strategy and roadmap: Help evolve Triangle Rewards strategies, value propositions, policies and member experiences, translating enterprise priorities and member insights into actionable plans.

Lead cross-functional initiatives: Mobilize partners across Product, Marketing, Analytics, Finance, Research, Operations and other teams to deliver loyalty initiatives, pilots and program changes.

Lead loyalty research and insights: Partner with Research & Insights to shape recurring and ad hoc member research, competitive reviews and performance reporting, translating findings into recommendations for business leaders.

Provide program governance: Apply program rules, Terms and Conditions, customer policies and operational controls to protect program integrity and support a consistent member experience.

Translate strategy into execution: Develop business requirements, implementation plans and decision materials, identifying dependencies, risks, approvals and cross-functional accountabilities.

Monitor program performance: Partner with Analytics and Finance to assess member behaviour, customer feedback, operational results and financial impacts, and recommend opportunities for improvement.

Prepare leadership communications: Create clear presentations, recommendations, updates and decision materials for senior leaders, cross-functional partners and governance.

Support operational excellence: Maintain recurring processes, controls, coordinate issue resolution and improve ways of working across the loyalty program.

What you bring :

Post-secondary education in business, marketing, strategy or a related field.

Experience in loyalty, customer strategy, program management, marketing, product or a related discipline.

Demonstrated ability to lead cross-functional work in a complex, matrixed organization and move initiatives from ambiguity to execution.

Strong analytical and problem-solving skills, with the ability to interpret research, customer data and business performance and turn findings into practical recommendations.

Excellent written and verbal communication skills, including experience preparing presentations and recommendations for senior audiences.

Strong project management, organization and attention to detail, with the ability to manage multiple priorities and deadlines.

Sound judgment and comfort working with customer policies, program rules, financial considerations and legal or privacy requirements.

Proficiency with Microsoft PowerPoint, Excel and Word; experience with customer research, loyalty platforms or data visualization is an asset.

We’re always looking for great talent! In addition to competitive pay, we offer:

Comprehensive benefits and retirement programs
Performance incentives, Continuing Education Programs
Other perks to support your well-being
Career growth opportunities and product discounts

Broadband Salary Range: $64,000 – $106,000.

Our typical hiring range is between $64,000 and $85,000. Salary decisions are also dependent on other factors such as your experience, industry benchmarks, internal equity and other role-specific requirements. For critical roles, the compensation offering will be reviewed to ensure alignment with market rate and conditions and the unique value you bring to the role.

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

Canadian Tire Corporation, Limited (“CTC”) is one of Canada’s most admired and trusted companies. With more than 90 Owned Brands, over 1,600 retail locations, financial services, exemplary e-commerce capabilities, and exciting market-leading merchandising strategies. We dream big and work as one to innovate with purpose for our customers at every level of our business, investing in new technologies and products, and doubling down on top talent to drive the company forward. We offer competitive salaries and wages to CTC employees, as well as store discounts, supported learning through our Triangle Learning Academy, Canadian Tire Profit Sharing, and retirement and savings programs for eligible employees. As part of our enhanced flex benefits program, we offer mental health benefits in the amount of $5,000 per year for benefits-eligible employees and their families, including total well-being, and mental health tools and resources for all employees. Join us in helping to make life in Canada better through living and working our Core Values: we are innovators and entrepreneurs at our core, outcomes drive us, inclusion is a must, we are stronger together and we take personal responsibility. It is an especially exciting time to join CTC and its family of companies where career opportunities are wide-ranging! Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

The Associate Manager supports the strategy and execution of the Triangle Rewards program by coordinating cross-functional initiatives and translating member insights into actionable plans. They are responsible for program governance, monitoring performance metrics, and preparing leadership communications to drive program growth.

Requirements

Candidates must have post-secondary education in business, marketing, or a related field and experience in loyalty or program management. Strong analytical, communication, and project management skills are required to navigate a complex, matrixed organizational environment.

Skills

Loyalty program management
Strategic planning
Cross-functional leadership
Data analysis
Project management
Market research
Performance reporting
Business requirements
Stakeholder communication
Problem-solving
Microsoft PowerPoint
Microsoft Excel
Microsoft Word
Data visualization

Benefits

Comprehensive benefits
Retirement programs
Performance incentives
Continuing education programs
Product discounts
Mental health benefits
Profit sharing

Visa sponsorship

Not detected in the job text

Keywords

Loyalty Program
Triangle Rewards
Strategy
Product Management
Marketing
Analytics
Finance
Governance
Market Research
Business Requirements
Performance Reporting
Stakeholder Management
Data Visualization
Microsoft Office
Customer Experience
Retail
Project Management
Matrix Organization
Operational Excellence
Policy Compliance

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