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Added 2 mins ago
Department Sales Manager, Hockey
Sporting Life Group
Whitby, ON
You will lead with passion, embodying the principles of the Game Ready Program, which is built on the same values that guide high performing teams in sports: preparation, consistency,…
Added 2 mins ago
OL
Health Care Aide - Part Time 0.5 Day
Optima Living
Calgary, AB
- Part-time
Reporting to the Clinical Lead, working under the leadership of a Registered Nurse or Licensed Practical Nurse, the Heath Care Aide assists residents with all activities of daily living…
Added 2 mins ago
Licensed Practical Nurse (PWLST) - Casual
Connecting Care (2000) Inc.
Stettler, AB
…for health care aids and care aides for the MAP competency program. Focus on building trust and a sense of teamwork to ensure exceptional…
Added 2 mins ago
Power Line Technician
Primary Engineering and Construction
Calgary, AB
Ability to lead and work within a team environment.
Added 2 mins ago
Manager, Payroll & Benefits
YMCA of Northeastern Ontario
Sudbury, ON · Greater Sudbury, ON
Lead multiple bi-weekly payroll processes for approximately 700 employees through Dayforce. Maintain employee payroll profiles, processing calendars, and checklists; validate time and…
Added 2 mins ago
Pembroke - Route Supervisor
Human Resources
Pembroke, ON
Lead and manage relationships with external stakeholders, acting as the primary liaison for customers, municipal partners, and other strategic contacts.
Added 2 mins ago
Strategic Sourcing - Director, FF&E
Mohawk Medbuy Corporation (MMC)
Burlington, ON · Toronto, ON
Strategic contract planning and management, developing short and long-term goals, program development, project management, policy and process review/enforcement, and meeting preparation and…
Added 2 mins ago
OH
Specialist, System Strategy, Planning, Design and Implementation
Ontario Health
Thunder Bay, ON
- Full-time
Flexible health care or wellness spending accounts, plus an inclusive program to support your overall well-being
Added 2 mins ago
T
Information Security Specialist - PCI DSS Compliance
TD
Toronto, ON
- Full-time
…Card Industry Data Security Standard, or PCI DSS, compliance program across the TD Insurance family. You will work with business, technology, cyber security, risk, audit, procurement,…
Added 2 mins ago
A
Growth Marketing Specialist
Apertera
Toronto, ON
- Full-time
Track performance from lead through opportunity and revenue, and help us understand what to scale, improve, or stop.
Added 2 mins ago
GS
Registered Nurse (RN)- Emmanuel House Hospice
Good Shepherd Centres
Hamilton, ON
- $39.23 to $43.59 CAD / hour
- Contract
Ability to lead and work collaboratively as a member of an intradisciplinary team.
Added 2 mins ago
EM
Project Manager - Control System Upgrades
Evertz Microsystems Limited
Burlington, ON
- Full-time
Evertz is hiring a Project Manager to lead software upgrade (regression) projects for large-scale broadcast and media systems, including SDVN / MAGNUM environments. You will drive each…
Added 2 mins ago
MD
Legislative Director - Director Governmental Relations Classified
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 2 mins ago
MD
Statewide Fraud Controls Manager Agency Implementation Support - State Prog Admin Manager Sr
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Minnesota Management and Budget (MMB) is seeking a Statewide Fraud Controls Manager to lead statewide support for state agencies as they implement the Minnesota Fraud Control Toolkit and…
Added 2 mins ago
MD
Chief Operations Officer - Core Operations Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 2 mins ago
MD
Fleet Supervisor - State Prog Admin Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
As the Fleet Supervisor, you’ll lead the staff responsible for managing DNR’s statewide fleet program. You’ll help make sure employees have safe, reliable vehicles and equipment to get the…
Added 2 mins ago
MD
Retirement Services Specialist Principal - Member Counseling Team Lead
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 2 mins ago
MD
State Program Administrator Director - Government Relations & Stakeholder Outreach Director
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
…others. Leadership can include training staff, acting as a lead worker, and/or serving as a high-level subject matter expert of a complex…
Added 2 mins ago
MD
Retirement Services Specialist Principal - Member Services Team Lead
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Designated in Connect 700 Program for Applicants with Disabilities: Yes
Added 2 mins ago
GE
Inside Sales / Counter Sales Welland
Gerrie Electric Wholesale Ltd.
Welland, ON
- Full-time
…coordinate logistics to ensure on-time completion, and expedite lead times to meet customer…
Added 2 mins ago
IR
Tax Manager
Impact Recruitment
BC · British Columbia, Canada
- Full-time
Lead monthly, quarterly, and annual consolidated income tax provisions under IFRS (IAS 12), including the preparation and review of financial statement tax disclosures.
Added 2 mins ago
HP
Economic Development Analyst
Halifax Partnership
Halifax, NS
- Contract
The Partnership delivers an investment attraction program targeting expanding national and international firms in key growth sectors and supports existing businesses in Halifax Regional…
Added 2 mins ago
TL
Clinical Lead (Contract)
T45 Labs
Toronto, ON
- Contract
As Mitria's first Clinical Lead, you will own the clinical work for our compassionate use trials outside the US on a six-month contract. You will make sure every case produces data and…
Added 2 mins ago
AS
Devops Engineer - Cloud Migration
Apex Systems
Toronto, ON
- $45 to $49 USD / hour
- Full-time
Cloud Migration: Lead and execute the migration of applications to the cloud, with a strong emphasis on OpenShift and Azure platforms.
Added 2 mins ago
MM
Director Strategic Sourcing
Mohawk Medbuy Corporation
Toronto, ON · Greater Toronto Area, Canada
- $127,956 to $149,967 CAD / year
- Full-time
Strategic contract planning and management, developing short and long-term goals, program development, project management, policy and process review/enforcement, and meeting preparation and…

Canadian Tire Corporation

E-Commerce Representative (Bilingual)

Calgary, AB, Canada
Kitchener, ON, Canada
Quarry Park, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Nov 16, 2026
Experience: 2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.
Posting language: English
Posted: Nov 2, 2026

Original job description

This role combines detail-oriented system administration, customer onboarding, program management, and client support responsibilities. Working closely with internal and external stakeholders, the successful candidate will manage multiple priorities in a fast-paced environment while ensuring the accurate setup, maintenance, and support of customer programs within Mark's Commercial digital platforms.

Responsibilities:

Support the implementation, setup, and ongoing management of customer eCommerce and Digital Voucher programs.

Configure and maintain customer accounts, user access, contacts, entitlements, product assortments, trade agreements, pricing, approval workflows, spending limits, catalog content, and program settings within Microsoft D365, Sana Commerce, and related digital platforms.

Ensure customer programs are accurately established and maintained in accordance with contractual requirements, customer specifications, business rules, and operational processes.

Coordinate customer program launches, updates, renewals, audits, and validation activities, ensuring data accuracy and effective execution.

Provide onboarding, training, presentations, and supporting documentation to customers, employees, program administrators, and internal partners to encourage successful adoption of digital solutions.

Investigate, troubleshoot, and resolve customer and program-related issues, including entitlement discrepancies, transaction inquiries, access concerns, and account-related requests, escalating when appropriate.

Communicate program updates, risks, issues, resolutions, and service impacts to internal and external stakeholders in a timely and professional manner.

Manage customer support requests and provide escalation support to Customer Service and other internal partners, ensuring appropriate follow-up through resolution.

Collaborate with cross-functional teams to support testing, validation, documentation, and implementation of customer programs and new eCommerce or Digital Voucher functionality.

Identify and share opportunities to improve systems, processes, operational efficiency, and the overall customer and user experience.

Manage multiple and changing priorities, proactively escalating conflicting demands and seeking direction to ensure work remains aligned with business needs and agreed timelines.

Qualifications and Experience:

2+ years of experience in an office administration, customer service, eCommerce, program coordination, or related role.

Strong computer skills, including proficiency with Microsoft Excel, PowerPoint, Word, and Outlook.

Experience working with business systems, customer data, or digital commerce platforms.

Strong organizational and time-management skills, with the ability to manage multiple priorities and changing demands.

Excellent attention to detail and a commitment to accurate, high-quality work.

Strong problem-solving skills and a customer-focused approach.

Excellent written and verbal communication skills, with the ability to work effectively with internal and external stakeholders.

Ability to work independently with minimal supervision while remaining proactive, collaborative, flexible, and adaptable.

Familiarity with Microsoft D365, Sana Commerce, Digital Voucher platforms, or similar systems is considered an asset.

Familiarity with Mark's Commercial systems and processes is considered an asset.

Bilingual proficiency in English and French is considered an asset.

Office Administration Certificate or an equivalent combination of education and experience

This posting represents an existing vacancy within our organization.

We may use artificial intelligence tools as part of our recruitment process to assist in the initial screening of resumes. All hiring decisions, including candidate evaluation, selection, and disposition, are made by human recruiters.

About Us

At Marks, we want you to experience an extraordinary career in helping to lead our brand's evolution to be Canada’s number one destination for industrial and casual apparel and footwear. As one of Canada’s leading apparel retailers, and a valued part of the Canadian Tire family of companies, Mark’s stands out for its commitment to comfort, quality and style. Mark’s is a leader in product development, innovation and quality through its assortment of industrial apparel, footwear and accessories, with strong private and exclusive brands. Join us, where there's a place for you here.

Our Commitment to Diversity, Inclusion and Belonging

We are committed to fostering an environment where belonging thrives, and diversity, inclusion and equity are infused into everything we do. We believe in building an organizational culture where people are consistently treated with dignity while respecting individual religion, nationality, gender, race, age, perceived ability, spoken language, sexual orientation, and identification. We are united in our purpose of being here to help make life in Canada better.

Accommodations

We stand firm in our Core Value that inclusion is a must. We welcome and encourage candidates from equity-seeking groups such as people who identify as racialized, Indigenous, 2SLGBTQIA+, women, people with disabilities, and beyond. Should you require any accommodation in applying for this role, or throughout the interview process, please make them known when contacted and we will work with you to help meet your needs.

Apply About employer

More about this job

Responsibilities

Set up and maintain customer eCommerce and Digital Voucher programs, including accounts, access, pricing, entitlements, workflows, and program settings across Microsoft D365, Sana Commerce, and related platforms. Coordinate launches and updates, train customers and internal partners, resolve support issues, and collaborate on testing and process improvements.

Requirements

Requires at least two years of experience in office administration, customer service, eCommerce, program coordination, or a related role, along with strong computer skills and experience with business systems, customer data, or digital commerce platforms. Candidates should be organized, detail-oriented, customer-focused, effective communicators, and able to manage changing priorities independently; an Office Administration Certificate or equivalent education and experience is noted.

Skills

System Administration
Customer Onboarding
Program Management
Customer Support
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
Microsoft D365
Sana Commerce
Data Accuracy
Troubleshooting
Stakeholder Communication
Time Management
Problem-Solving

Visa sponsorship

Not detected in the job text

Keywords

Microsoft D365
Sana Commerce
Digital Voucher Platforms
Microsoft Excel
Microsoft PowerPoint
Microsoft Word
Microsoft Outlook
E-Commerce
Customer Onboarding
Program Coordination
System Administration
Customer Accounts
User Access
Entitlements
Product Assortments
Trade Agreements
Pricing
Approval Workflows
Spending Limits
Catalog Content
Program Launches
Customer Training
Troubleshooting
Data Accuracy
Stakeholder Communication
Process Improvement
Bilingual English and French

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