Vice President, Property Management

We’re hiring a Vice President, Property Management at Canadian Urban!

We’re looking for an experienced commercial real estate leader who brings strategic vision, operational expertise, and a commitment to developing strong teams.

Reporting to the President and serving on our executive leadership team, this role will guide our property management operations across Canada, driving property performance, strengthening tenant relationships, and supporting our continued growth.

If you’re passionate about leading people, improving operations, and delivering best-in-class property management, I’d love to connect.

Learn more and apply through the posting below, or share this opportunity with someone in your network!

#Hiring #PropertyManagement #CommercialRealEstate #Leadership #CanadianUrban

SUMMARY:

The Vice President (VP) of Property Management is a key member of the executive leadership team responsible for the strategic direction, performance, and operational excellence of Canadian Urban’s property management department. This role oversees the property management of more than 3.75 million square feet of commercial real estate assets across Canada, ensuring value preservation, tenant satisfaction, operational efficiency, property maintenance programs, health and safety compliance, and financial performance.

KEY RESPONSIBILITES & DUTIES:

Strategic Planning:

· Provide strategic guidance, critical analysis, and a focused path for the Property Management

department to support Canadian Urban’s Best in Class philosophy and long-term growth plans.

· Collaborate with other leaders within Canadian Urban in establishing short and long-term strategic

priorities for the department and company overall.

· Develop and execute a strategy to identify new opportunities and grow Canadian Urban’s third-party

managed property services.

Financial Planning & Reporting:

· Oversee, prepare, and present annual leasing, operating, and capital budgets for all properties

managed by Canadian Urban for internal and external stakeholders.

· Ensure annual business plans are executed and adjusted to meet investor mandates and long-term

investment objectives.

· Prepare detailed monthly and quarterly financial reports and project status reports in conjunction with

accounting and financial reporting teams for internal and external stakeholders, including variance

analysis.

· Ensure property management team undertakes day-to-day financial activities including, but not

limited to, rent collection, expense accruals, invoicing and purchasing in accordance with internal

requirements, governance, and best practices.

· Maximize property-level net operating income and investment returns through optimal occupancy

management and effective cost controls.

· Ensure property-level expenditures remain within approved operating and capital budgets, and

identify opportunities for cost savings, where possible.

· Provide periodic financial forecast updates, including revisions to leasing assumptions, operating, and

capital spending plans and cash flow projections.

· Ensure relevant property information is reviewed, updated, and shared amongst all teams within

Canadian Urban.

Leasing & Marketing:

· In conjunction with Canadian Urban’s leasing and asset management teams, establish and maintain

strong relationships with tenants, and ensure negotiated lease terms are executed by the operations

team, as required.

· Support Canadian Urban’s leasing team and external brokers to ensure strong market positioning for

new opportunities, as well as renewals with existing tenants.

Maintenance and Facility Management:

· Provide leadership and oversight of Facilities personnel through the Property Managers, ensuring

effective supervision, clear accountability, and consistent operational performance across the

portfolio.

· Ensure Property Managers effectively manage Facilities team performance, including establishing

expectations, monitoring productivity, addressing performance concerns, and supporting employee

development.

· Oversee Facilities staffing requirements, resource allocation, and training needs to ensure teams are

appropriately structured, equipped, and supported to deliver Canadian Urban's Best-in-Class property

management standards.

· Maintain and manage properties to ensure the firm’s “Best in Class” philosophy is adhered to.

· Oversee management and maintenance of all relevant building systems.

· Oversee, develop, implement, and monitor preventative maintenance and capital projects for all

properties as approved by asset management.

· Ensure service contract procurement process is adhered to, and contracts are executed in accordance

with agreed-upon terms.

· Accountable for ensuring the health and safety program are adhered to by the Property Management

team.

People Leadership Accountabilities:

· Lead, motivate, and inspire personnel by creating and environment that promotes positive and open

communication.

· Provide leadership and support to staff through clear coaching and mentoring, conflict resolution, and

effective mediation.

· Evaluate employee performance and provide clear feedback & expectations, via conducting regular

quarterly conversations and annual performance reviews.

· Manage, lead, and reward individual employee and team performance.

· Provide clear and consistent direction to all direct reports.

· Provide the necessary tools, resources, and training for staff to complete their job responsibilities.

· Manage staffing needs and oversee schedules to provide effective support and resources.

· Empower staff with the confidence, job knowledge, and skills to execute their job responsibilities

effectively.

· Ensure that departmental initiatives, strategies, and decisions are aligned with the goals and

objectives of the company.

· Hold Property Managers accountable for the effective leadership, supervision, and development of

their respective Facilities teams, ensuring consistent performance management practices and

adherence to Canadian Urban's operational standards and expectations.

Innovation & Technology:

· Identify and implement innovative solutions that enhance property performance, tenant experience,

and operational efficiency, including the adoption of new technologies, sustainable practices, and

data-driven decision-making.

· Monitor current and emerging technological trends in property management, , and develop business

cases to support Canadian Urban’s investment in new technologies.

· Develop and execute an actionable property technology (“prop-tech”) strategy for Canadian Urban.

· Ensure that existing systems and processes are efficiently meeting firm requirements and allow for

planned growth.

Sustainability:

· Oversee and support Canadian Urban’s Director of ESG & Innovation in developing and

communicating sustainability action plans to internal and external stakeholders,

· Actively participate and support best-in-class initiatives designed to achieve desired building

certification accreditations.

Other:

· Complete, at a minimum, a semi-annual site visit to each property that CUL provides property

management too. When visiting properties conduct a site inspection, review findings, and develop

critical action plans with the local property management team to address action items identified in the

inspection.

· Ensure Canadian Urban’s Curb Appeal program is aligned with “Best in Class” practices and updated,

as necessary.

· Address and action feedback from the client care committee, in collaboration with senior

management, as required.

· Assist with due diligence on potential acquisitions by way of operational and lease reviews,

inspections, financial reviews, and tenant interviews.

· Ensure seamless transition and uninterrupted service during property acquisition and disposition

processes.

· Attendance at industry events will be required.

REQUIRED SKILLS/QUALIFICATIONS:

· Master’s or bachelor’s degree, with a focus on Real Estate or a related field.

· Professional designation required (Certified Property Manager (CPM), Real Property Administrator

(RPA), or Facilities Management Administrator (FMA)).

· Minimum 10+ years of progressive experience in property management with at least 7+ years in a

senior leadership role position.

· Proven track record overseeing the property management of large-scale commercial real estate

portfolios.

· Deep understanding of property operations, lease administration, building systems, capital planning,

and tenant relations.

· Strong leadership, team development, and strategic planning skills.

· Excellent communication, negotiation, and executive-level presentation skills.

· Proficiency in property management and financial software systems (e.g. Yardi, MRI, Angus).

· Proven leadership capabilities.

· Excellent judgement and creative problem-solving skills including negotiation and conflict resolution.

· High level of attention to detail and accuracy.

· Extensive knowledge of all facets of property and facility management.