Full Time Guest Service Agent
- Lac la Biche, AB, Canada
Salary: $17 - $18 per hour · Full-time
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Job details
- Pay
- Salary: $17 - $18 per hour
- Job type
- Full-time
- Apply by
- Posting language
- English
- Posted
Original job description
7 Star Service is in our DNA and the Canalta Hotel Family is looking for our next secret weapon to join our team. This position won't bore you as everyday will be a new and exciting experience! You'll be immersed in the Canalta Hotel world assisting our guests to ensure they have a Legendary experience by creating "I-can't-believe-they-did-that" moments! At Canalta we are committed to honesty, hard work, amazing guest service and high standards. You will be empowered to provide a new, unprecedented level of service - one that ranks 7 Stars. We are looking for someone who possesses a Warrior's spirit, a servant's heart and a fun-loving attitude and who is up to the challenge and has a passion to continually learn and grow with our family.
Our Mission: Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members
What You Are Responsible For
Our Mission: Create "I-can't-believe-they-did-that" guest experiences through remarkably empowered team members
What You Are Responsible For
- Creating legendary guest experiences
- Answering telephones providing a welcoming experience
- Checking in and checking out guests
- Shift balancing
- Maintaining a clean and organized workspace
- Complete required paperwork
- Complete required training
- Teamwork
- Maintaining a safe work environment
- A fun and dynamic work environment
- A competitive wage
- Group benefits including extended health care, long term disability, life insurance, dental, optical and prescriptions for full time positions
- Use of Canalta managed hotels facilities (pool, waterslide, hot tub, fitness room) for you and your immediate family (based on hotel occupancy)
- Team member discounts at Canalta managed hotels
- Friends & family discounts at Canalta managed hotels
More about this job
Responsibilities
Create memorable guest experiences, answer telephone calls, and welcome guests. Check guests in and out, balance shifts, maintain an organized workspace, complete paperwork and training, collaborate with the team, and maintain a safe work environment.
Requirements
The posting does not specify formal education or prior experience requirements. It seeks a service-oriented, adaptable team member with a positive attitude, a willingness to learn, and a commitment to teamwork and high service standards.
Skills
- Guest Service
- Telephone Etiquette
- Guest Check-In and Check-Out
- Shift Balancing
- Organization
- Paperwork
- Teamwork
- Workplace Safety
- Communication
- Attention to Detail
- Adaptability
- Continuous Learning
Benefits
- Extended Health Care
- Long-Term Disability Insurance
- Life Insurance
- Dental Coverage
- Optical Coverage
- Prescription Coverage
- Use of Hotel Facilities
- Team Member Discounts
- Friends and Family Discounts
Visa sponsorship
Not detected in the job text
Categories
- Hospitality
- Customer Service & Support
Keywords
- Guest Services
- Hospitality
- Guest Experience
- Telephone Service
- Guest Check-In
- Guest Check-Out
- Shift Balancing
- Paperwork
- Training
- Teamwork
- Workplace Safety
- Workspace Organization
- Customer Service
- Hotel Operations