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Added 9 mins ago
E
HR Business Partner
Eaton
AB · Edmonton, AB
- Full-time
Under the guidance of the Plant Manager, this role acts as a trusted business partner, supporting site leadership, employees, and the Canadian HR team to deliver meaningful results. You’ll…
Added 11 mins ago
S
Substation Electrical Engineering Team Lead
Stantec
Burnaby, BC
- Full-time
…Engineering Team Lead. Reporting to the Substation Engineering Manager, the Team Lead will lead a team of Electrical engineers, designers and subcontractors. This technical leadership role…
Added 11 mins ago
CC
Sales Manager (Remote)
CSN Collision
Remote, Canada
- Full-time
- Remote
CSN Collision is seeking a driven and relationship-focused Business Development Manager to support strategic growth initiatives across Canada.
Added 26 mins ago
FH
Manager Patient Access & Community Transition - Eagle Ridge Hospital
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
- Part-time
We are hiring for a Manager, Patient Access & Community Transition (PACT) to join our innovative and supportive leadership team at Eagle Ridge Hospital in Port Moody, B.C! This is an…
Added 26 mins ago
SJ
Manager, Employee & Labour Relations (Non-Acute)
St. Joseph's Healthcare Hamilton
Brantford, ON · Guelph, ON · Hamilton, ON · St Josephs Health Centre Guelph
- Full-time
The Manager, Employee & Labour Relations (Non‑Acute) is an expert for labour and employee relations within their Long‑Term Care Homes and Post‑Acute Care portfolio. This role provides…
Added 41 mins ago
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Strategic Sourcing Manager
American Iron and Metal
Montreal, QC
- Full-time
Reporting to the Director, Procurement, the Strategic Sourcing Manager is responsible for leading the organization’s strategic sourcing function and developing sourcing strategies aimed at…
Added 1 hour ago
TF
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Calgary, AB
- Full-time
As part of the Western Canada Human Resources team, you will report to the Manager, Human Resources, Western Canada. This is a hybrid position requiring two to three days per week in the…
Added 1 hour ago
AC
Construction project manager
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- $85,000 to $125,000 CAD / year
- Full-time
- Hybrid
Prepare contracts and negotiate revisions, changes and additions to contractual agreements
Added 1 hour ago
VP of Product, Sports (Legend)
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…Sports-wide roadmap - balancing global opportunities and commercial…
Added 1 hour ago
Senior Application System Analyst
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Develop and established service level agreements.
Added 2 hours ago
RM
Supervisor, Early Years & Child Care
Regional Municipality of Peel
Brampton, ON
- Other
Supports mandated role of service manager to assist providers to further strengthen their capabilities in relation to matters such as governance, financial/operational management and the…
Added 2 hours ago
VA
Manager, Compensation and Benefits
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have an opportunity for a permanent, full-time Manager, Compensation & Benefits on the People & Culture team. Reporting to the Director, People Operations, the Manager leads YVR’s…
Added 3 hours ago
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Manager, Human Resources
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Kawartha Lakes, ON · Lindsay, ON
- Full-time
Ross Memorial Hospital is seeking an experienced and highly motivated HR Manager to join our Human Resources team. This is an exciting opportunity for a practical, hands-on HR professional…
Added 3 hours ago
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Account Executive
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- Full-time
…within the freight industry. As a Freight Business development manager , you will be responsible for driving revenue growth, expanding our customer base, and developing strategic…
Added 3 hours ago
PF
Gestionnaire senior·e de la réussite client | Senior Customer Success Manager
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Added 4 hours ago
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Operations Manager, GTA Aggregates
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Added 4 hours ago
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Senior Contracts Administrator
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Added 4 hours ago
Finance & Insurance Advisor - Subaru Coquitlam
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Preparing and presenting finance and lease agreements in accordance with dealership and lender requirements
Added 4 hours ago
Financial Services - Business Office
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Winnipeg, MB
Prepare and structure finance and lease agreements in accordance with dealership and lender requirements.
Added 5 hours ago
SH
Scheduling Clerk - SMHC
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Selkirk, MB
- Full-time
Under the direction of the Nurse Scheduling Manager, the Scheduling Clerk, in collaboration with the Coordinators of Patient Services (CPSs), assists in the maintenance of Direct Service…
Added 5 hours ago
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Manager, Integrated Supply Chain - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
We are looking for our next Integrated Supply Chain Manager. Could it be you?
Added 6 hours ago
N
Category Manager
Nokia
Ottawa, ON · Kanata, ON
- Full-time
The Category Manager role is a strategic procurement position responsible for managing the end-to-end lifecycle of a specific category within Nokia. The primary focus is on developing and…
Added 6 hours ago
Residence Attendant
City of Vancouver
Vancouver, BC
…decisions or required follow up are referred to the Residence Manager (RM). The work of the incumbent is reviewed in terms of the contribution to smooth operational outcomes of the facility…
Added 6 hours ago
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Residential property manager
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- Full-time

CanDeal

IT Operations Support Engineer

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

Why join the CanDeal Team?

CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal Group is a growing and entrepreneurial organization with a solid foundation in the Canadian fixed income markets and an ownership group which includes BMO Nesbitt Burns Inc., CIBC World Markets Inc., National Bank Financial Inc., RBC Dominion Securities Inc., Scotia Capital Inc., TD Securities Inc. and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

Job Purpose

Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual operation of CanDeal’s IT infrastructure (on-prem and cloud), services, applications, and processes while ensuring we meet all compliance and policy requirements. This role also provides second-tier support for any technical issues escalated from the COPS (Client Operation and Support) team and assisting the ETS (Enterprise Technical Services) team with new projects and deliveries when needed.

PRIMARY RESPONSIBILITIES

Monitor, resolve, and escalate security and operational incidents as needed.
Administration and maintenance of network, hardware, software, servers, systems, etc.
Performs regular patching of all systems and ensures high availability and acceptable levels of performance at all times.
Work with third party vendors, support, account managers, network engineers, and specialists to resolve issues that are beyond the internal team’s expertise.
Support external customers with inhouse CanDeal applications, services, networks, and products.
Lead and assist with BCP/DR planning, tests, documentation, and remediation.
Contributes to continuous improvement efforts by automating, scripting/coding, recommending new products, services, technologies, and methodologies as well as new processes/procedures.
Proactively check and review systems, logs, alerts, notices, advisories, and investigate suspicious events.
Ensure adherence to IT related and corporate policies and procedures.
Create/update documentation and provide evidence/documentation to support audits, surveys, and risk/compliance.
Vendor management and purchasing, budgeting, licensing, and renewals of contacts and maintenance agreements.
Communicate, monitor, review, and assist with Change Management submissions, meetings, polices and processes.
Performs other duties, as required.

QUALIFICATIONS

Technical Requirements

Basic Networking (TCP/IP, OSI Layers, Subnets, Routing, Protocols, etc.)
Basic Windows (AD/GPO, Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Linux (Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Security (Zero Trust, Hardening, Authorization, Authentication (MFA), PKI/Certificates, etc.)
Basic VMware (VMs, ESXi, vSphere, vSAN, vCenter, VCF, etc.)
Basic Hardware (RAID, Partitions, SAN, NAS, Out-of-band management, etc.)
Basic Scripting (PowerShell, Bash, VBA, Batch, etc.)

Knowledge, Skills & Abilities

Proven technology troubleshooting skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Excellent verbal and written communication skills, with the ability to effectively clarify complex technical issues and concepts in a business-friendly manner to various audiences.
Strong organizational skills, with the abilities to manage multiple deliverables in a demanding, time-sensitive environment, adapt to frequently changing priorities by prioritizing tasks and escalate / communicate issues or seek assistance to overcome obstacles.
Ability to work effectively within a team, as well as independently.
Must be available for after-hours implementations, testing, and support in a 24x7 technical business environment.
Working knowledge of the following is an asset: administering/troubleshooting of production desktops/servers; virtualization; cloud; office applications; MDM; ticketing systems; infrastructure monitoring; replication; patching; MFA; and various hardware and networking technologies.

Key Qualities for Success

Self-motivated and driven.
Highly attentive to detail and committed to quality.
Enthusiastic and service oriented.

EDUCATION

Bachelor’s degree in computer science, technology or related field is required.
Minimum four (4) years of experience working in IT related projects and controls and processes, preferably in the financial services industry.
Cisco Certified Network Associate (CCNA) or CompTIA A+ certification is desirable/preferred.
Cloud (AWS/Azure) certifications are desirable/preferred.

If you are interested in this opportunity, please send your resume to: careers@candeal.com

Please inform us if you require any accommodation during the hiring process.

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More about this job

Responsibilities

Maintain and support CanDeal’s on-premises and cloud infrastructure, systems, applications, and services, including incident response, administration, patching, monitoring, and customer support. Contribute to business continuity and disaster recovery, automation and process improvements, vendor coordination, change management, and compliance and audit activities.

Requirements

A bachelor’s degree in computer science, technology, or a related field and at least four years of experience in IT projects, controls, and processes are required. Candidates should have foundational knowledge of networking, Windows and Linux, security, VMware, hardware, and scripting, along with strong troubleshooting, communication, organizational, and teamwork skills; relevant certifications are preferred.

Skills

Networking
Windows Administration
Linux Administration
Security
VMware
Hardware Administration
Scripting
Troubleshooting
Incident Management
Patch Management
Disaster Recovery
Business Continuity Planning
Cloud Computing
Vendor Management
Change Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

TCP/IP
OSI Layers
Subnets
Routing
Active Directory
Group Policy
Windows
Linux
Zero Trust
Multi-Factor Authentication
PKI
Certificates
VMware
ESXi
vSphere
vSAN
vCenter
VMware Cloud Foundation
RAID
SAN
NAS
PowerShell
Bash
VBA
Batch Scripting
Cloud Computing
AWS
Azure
Business Continuity Planning
Disaster Recovery

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