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Added 4 mins ago
CO
Senior ICT Project Manager
City of Coquitlam
Coquitlam, BC
- From $131,057 CAD / year
- Full-time
- Hybrid
…seeking up to two experienced Senior ICT Project Managers to help lead some of the organization?s most significant technology modernization and digital transformation initiatives, including…
Added 9 mins ago
BB
technical support specialist - wholesale trade
Big Bang ERP
Montréal, QC
- $70,000 to $75,000 CAD / year
- Full-time
- Hybrid
Supervise activities of other technical sales specialists
Added 13 mins ago
VH
Pharmacist
VHA Home HealthCare
Toronto, ON · Soudan Office
- Part-time
1. Accountable and responsible for clinical and technical aspects of drug distribution, including prescription clinical review/verification, patient counselling, resolving drug related…
Added 15 mins ago
US
TSG Specialist I
UPS Supply Chain Solutions
Burlington, ON · Caledon, ON · Hamilton, ON · CA - CALEDON HUB (ONCND)
- Full-time
…help you become better every day. We know what it takes to lead UPS into tomorrow - people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself…
Added 21 mins ago
EC
Multi-Discipline Project Manager, Defence
Englobe Corp.
Dartmouth, NS
- $44.42 to $106.25 CAD / hour
- Full-time
- On-site
…Construction Canada and the Department of National Defence; Lead the planning, coordination, execution, monitoring, and close-out of assigned projects in accordance with company and client…
Added 27 mins ago
GD
Service Manager
Green Diamond Equipment
Alberton, PE
- Full-time
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Added 27 mins ago
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Calgary, AB
- $32 to $72.12 CAD / hour
- Full-time
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Added 28 mins ago
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- Full-time
Lead discovery with analysts, clients, and Global Service Area Leads, and translate findings into well-structured specifications covering:
Added 29 mins ago
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Senior Program Manager, Enterprise Imaging Implementations
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Canada
- Full-time
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Added 29 mins ago
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Schneider Electric
Calgary, AB
- $175,200 to $262,800 CAD / year
- Full-time
As Regional Sales Leader, you will lead the commercial strategy and sales execution for Schneider Electric's Industrial Automation portfolio across Western Canada, helping customers…
Added 30 mins ago
D
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Toronto, ON
- Full-time
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Added 35 mins ago
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Added 58 mins ago
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Protection and Control (P&C) Engineer – Transmission
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Calgary, AB
- $133,800 to $175,000 USD / year
- Full-time
…and global transmission and studies teams to support and/or lead ongoing projects as well as business development and proposal support with a variety of clients including renewable…
Added 58 mins ago
J
Protection and Control (P&C) Engineer – Transmission
Jacobs
Toronto, ON
- $133,800 to $175,000 USD / year
- Full-time
…and global transmission and studies teams to support and/or lead ongoing projects as well as business development and proposal support with a variety of clients including renewable…

CanDeal

IT Operations Support Engineer

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 6, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Oct 7, 2026

Original job description

Why join the CanDeal Team?

CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal Group is a growing and entrepreneurial organization with a solid foundation in the Canadian fixed income markets and an ownership group which includes BMO Nesbitt Burns Inc., CIBC World Markets Inc., National Bank Financial Inc., RBC Dominion Securities Inc., Scotia Capital Inc., TD Securities Inc. and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

Job Purpose

Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual operation of CanDeal’s IT infrastructure (on-prem and cloud), services, applications, and processes while ensuring we meet all compliance and policy requirements. This role also provides second-tier support for any technical issues escalated from the COPS (Client Operation and Support) team and assisting the ETS (Enterprise Technical Services) team with new projects and deliveries when needed.

PRIMARY RESPONSIBILITIES

Monitor, resolve, and escalate security and operational incidents as needed.
Administration and maintenance of network, hardware, software, servers, systems, etc.
Performs regular patching of all systems and ensures high availability and acceptable levels of performance at all times.
Work with third party vendors, support, account managers, network engineers, and specialists to resolve issues that are beyond the internal team’s expertise.
Support external customers with inhouse CanDeal applications, services, networks, and products.
Lead and assist with BCP/DR planning, tests, documentation, and remediation.
Contributes to continuous improvement efforts by automating, scripting/coding, recommending new products, services, technologies, and methodologies as well as new processes/procedures.
Proactively check and review systems, logs, alerts, notices, advisories, and investigate suspicious events.
Ensure adherence to IT related and corporate policies and procedures.
Create/update documentation and provide evidence/documentation to support audits, surveys, and risk/compliance.
Vendor management and purchasing, budgeting, licensing, and renewals of contacts and maintenance agreements.
Communicate, monitor, review, and assist with Change Management submissions, meetings, polices and processes.
Performs other duties, as required.

QUALIFICATIONS

Technical Requirements

Basic Networking (TCP/IP, OSI Layers, Subnets, Routing, Protocols, etc.)
Basic Windows (AD/GPO, Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Linux (Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Security (Zero Trust, Hardening, Authorization, Authentication (MFA), PKI/Certificates, etc.)
Basic VMware (VMs, ESXi, vSphere, vSAN, vCenter, VCF, etc.)
Basic Hardware (RAID, Partitions, SAN, NAS, Out-of-band management, etc.)
Basic Scripting (PowerShell, Bash, VBA, Batch, etc.)

Knowledge, Skills & Abilities

Proven technology troubleshooting skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Excellent verbal and written communication skills, with the ability to effectively clarify complex technical issues and concepts in a business-friendly manner to various audiences.
Strong organizational skills, with the abilities to manage multiple deliverables in a demanding, time-sensitive environment, adapt to frequently changing priorities by prioritizing tasks and escalate / communicate issues or seek assistance to overcome obstacles.
Ability to work effectively within a team, as well as independently.
Must be available for after-hours implementations, testing, and support in a 24x7 technical business environment.
Working knowledge of the following is an asset: administering/troubleshooting of production desktops/servers; virtualization; cloud; office applications; MDM; ticketing systems; infrastructure monitoring; replication; patching; MFA; and various hardware and networking technologies.

Key Qualities for Success

Self-motivated and driven.
Highly attentive to detail and committed to quality.
Enthusiastic and service oriented.

EDUCATION

Bachelor’s degree in computer science, technology or related field is required.
Minimum four (4) years of experience working in IT related projects and controls and processes, preferably in the financial services industry.
Cisco Certified Network Associate (CCNA) or CompTIA A+ certification is desirable/preferred.
Cloud (AWS/Azure) certifications are desirable/preferred.

If you are interested in this opportunity, please send your resume to: careers@candeal.com

Please inform us if you require any accommodation during the hiring process.

Apply About employer

More about this job

Responsibilities

Maintain and support CanDeal’s on-premises and cloud infrastructure, systems, applications, and services, including incident response, administration, patching, monitoring, and customer support. Contribute to business continuity and disaster recovery, automation and process improvements, vendor coordination, change management, and compliance and audit activities.

Requirements

A bachelor’s degree in computer science, technology, or a related field and at least four years of experience in IT projects, controls, and processes are required. Candidates should have foundational knowledge of networking, Windows and Linux, security, VMware, hardware, and scripting, along with strong troubleshooting, communication, organizational, and teamwork skills; relevant certifications are preferred.

Skills

Networking
Windows Administration
Linux Administration
Security
VMware
Hardware Administration
Scripting
Troubleshooting
Incident Management
Patch Management
Disaster Recovery
Business Continuity Planning
Cloud Computing
Vendor Management
Change Management
Technical Documentation

Visa sponsorship

Not detected in the job text

Keywords

TCP/IP
OSI Layers
Subnets
Routing
Active Directory
Group Policy
Windows
Linux
Zero Trust
Multi-Factor Authentication
PKI
Certificates
VMware
ESXi
vSphere
vSAN
vCenter
VMware Cloud Foundation
RAID
SAN
NAS
PowerShell
Bash
VBA
Batch Scripting
Cloud Computing
AWS
Azure
Business Continuity Planning
Disaster Recovery

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