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Added 12 mins ago
I
Bursary and Scholarship Program Officer
Indspire
Toronto, ON
- $65,915 to $82,394 CAD / year
- Full-time
A supportive hybrid work environment (three days per week in office)
Added 12 mins ago
M
Field Survey Technician
McElhanney
Prince George, BC
- Full-time
Valid driver’s license required
Added 12 mins ago
LC
Specialist, Flyer Production (12+ Month Contract)
Loblaw Companies Limited
Toronto, ON
- Full-time
Reporting directly to the Senior Manager Flyer Production. The incumbent is responsible to ensure the accurate, timely, and efficient production of promotional flyers by managing content,…
Added 12 mins ago
RH
HR - Payroll Support (Mon-Fri Days)
RainCity Housing and Support Society
Vancouver, BC
- Full-time
The role requires strong customer service orientation, urgency, and accuracy, as well as the ability to manage multiple priorities in a complex unionized environment. RainCity operates with…
Added 12 mins ago
AR
Events & Field Marketing Manager
Angus Reid
Vancouver, BC
- Full-time
Reporting to CMO, we're looking for a organized, proactive, detail-oriented Events & Field Marketing Manager to join Rival Technologies. In this role, you'll help deliver high-quality trade…
Added 12 mins ago
R
Technical Sales Account Manager
Raventrack.ai
Toronto, ON
- Full-time
We are looking for a Technical Sales Account Manager who understands construction operations, is comfortable with AI and software, and excels at building lasting client relationships.
Added 12 mins ago
WV
Prospect Development Analyst, Philanthropy Operations
World Vision Canada
Mississauga, ON
- Full-time
Prospect Development Manager, Philanthropy Operations
Added 12 mins ago
UF
Transportation Logistics Coordinator
Uber Freight
Oakville, ON
- Full-time
Strong understanding of cross-border transportation and the freight logistics industry
Added 12 mins ago
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IT Operations Support Engineer
CanDeal
Toronto, ON
- Full-time
Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual…
Added 12 mins ago
L
Finance Assistant
LMSCL
Vancouver, BC
- Full-time
Must have legal status to work in Canada with no restrictions of work hours
Added 12 mins ago
TI
Account Representative | Woodbridge, ON
TTI, Inc.
Woodbridge, ON
- Full-time
…telephone, internet, e-mail and fax. Works in conjunction with Field Sales Representatives, Product Management, and Sales Management to increase customer penetration and sales…
Added 13 mins ago
TM
Marketing Specialist
Troika Management Corp
Kelowna, BC
- Full-time
…buildings, renovations/tenant improvements, to providing full-service property management, every aspect of our business is an opportunity to make an impact and leave your…
Added 28 mins ago
M
Sales Coordinator
MTCC
Toronto, ON
- Full-time
Responds to sales inquiries, reviews and qualifies incoming event leads from various channels (website, phone and email), and directs them to the appropriate Sales Manager.
Added 42 mins ago
WH
General Manager
Waterstone Human Capital
Nanaimo, BC
- Full-time
We’re on the search for a General Manager on behalf of our client, a private, 77-suite, full-service long-term care residence in Nanaimo, BC, offering long-term care, complex care, and…
Added 42 mins ago
AC
Analyste D'Affaires
Aston Carter
QC · Saint-Benoît, QC
- $40 to $60 CAD / hour
- Contract
Added 58 mins ago
Hearing Instrument Practitioner
Sonova AG
Maple Ridge, BC
The Hearing Care Professional role is to provide hearing aids and consistent quality service to our customers in a timely, efficient and effective manner.
Added 58 mins ago
DO
Manager, Facility Based Advisors (24 Month Contract)
Doctors of BC
Vancouver, BC · BC
- Full-time
Reporting to the Senior Manager, Physician Business Services the Manager, Facility Based Advisors provides leadership, strategic direction, and oversight for the Facility Based Group…
Added 58 mins ago
PH
Social Worker - Maternity
Providence Healthcare
Vancouver, BC
- Temporary
…program/team, which is under the direction of the Patient Care Manager, in achieving program, patient and resident…
Added 58 mins ago
C
Bilingual Technical Product Specialist TT - Technical Customer Service
Continental
Mississauga, ON
- Full-time
Technical product service: Provide qualified resolution of technical and/or product related questions from end-users; Consulting of local sales and marketing organization in technical…
Added 58 mins ago
WC
District Sales Manager
Waste Connections of Canada
Kingston, ON
- Full-time
The Sales Manager develops the sales strategy to achieve volume growth, price targets, productivity improvements and customer retention. The Sales Manager also determines the sales…
Added 1 hour ago
HR - Payroll Support (Mon-Fri Days)
RainCity Housing and Support Society
Vancouver, BC
The role requires strong customer service orientation, urgency, and accuracy, as well as the ability to manage multiple priorities in a complex unionized environment. RainCity operates with…
Added 1 hour ago
T
Personal Banker - Future Opportunities
TD
Parry Sound, ON · Orillia, ON · Collingwood, ON · Gravenhurst, ON · Huntsville, ON · Meaford, ON · Penetanguishene, ON · Bracebridge, ON · Midland, ON · Thornbury, ON · Stayner, ON · Coldwater, ON
- Full-time
…with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or prospective TD…
Added 1 hour ago
X
Field Service Technician
Xylem
Mississauga, ON
- Full-time
THE ROLE: The Field Service Technician Level 1 will be responsible for start-up and commissioning of projects, preventative maintenance, and basic submersible wastewater pump (Flygt) and…
Added 1 hour ago
D
Account Manager, Commercial Market
Desjardins
Thetford Mines, QC · Sainte-Marie, QC · Saint-Georges, QC
- Full-time
Act as an account manager by serving as a key intermediary between the business centre and members and clients. Ensure proper usage and updating of, as well as satisfaction with the…
Added 1 hour ago
D
Manager
Desjardins
Montreal, QC · Levis, QC
- Full-time
…sector. You are responsible for administrating your group’s service offer, developing and implementing its business plan, and overseeing activities supporting the administrative…

CanDeal

IT Operations Support Engineer

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 12, 2026

Original job description

Why join the CanDeal Team?

CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal Group is a growing and entrepreneurial organization with a solid foundation in the Canadian fixed income markets and an ownership group which includes BMO Nesbitt Burns Inc., CIBC World Markets Inc., National Bank Financial Inc., RBC Dominion Securities Inc., Scotia Capital Inc., TD Securities Inc. and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

Job Purpose

Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual operation of CanDeal’s IT infrastructure (on-prem and cloud), services, applications, and processes while ensuring we meet all compliance and policy requirements. This role also provides second-tier support for any technical issues escalated from the COPS (Client Operation and Support) team and assisting the ETS (Enterprise Technical Services) team with new projects and deliveries when needed.

PRIMARY RESPONSIBILITIES

Monitor, resolve, and escalate security and operational incidents as needed.
Administration and maintenance of network, hardware, software, servers, systems, etc.
Performs regular patching of all systems and ensures high availability and acceptable levels of performance at all times.
Work with third party vendors, support, account managers, network engineers, and specialists to resolve issues that are beyond the internal team’s expertise.
Support external customers with inhouse CanDeal applications, services, networks, and products.
Lead and assist with BCP/DR planning, tests, documentation, and remediation.
Contributes to continuous improvement efforts by automating, scripting/coding, recommending new products, services, technologies, and methodologies as well as new processes/procedures.
Proactively check and review systems, logs, alerts, notices, advisories, and investigate suspicious events.
Ensure adherence to IT related and corporate policies and procedures.
Create/update documentation and provide evidence/documentation to support audits, surveys, and risk/compliance.
Vendor management and purchasing, budgeting, licensing, and renewals of contacts and maintenance agreements.
Communicate, monitor, review, and assist with Change Management submissions, meetings, polices and processes.
Performs other duties, as required.

QUALIFICATIONS

Technical Requirements

Basic Networking (TCP/IP, OSI Layers, Subnets, Routing, Protocols, etc.)
Basic Windows (AD/GPO, Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Linux (Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Security (Zero Trust, Hardening, Authorization, Authentication (MFA), PKI/Certificates, etc.)
Basic VMware (VMs, ESXi, vSphere, vSAN, vCenter, VCF, etc.)
Basic Hardware (RAID, Partitions, SAN, NAS, Out-of-band management, etc.)
Basic Scripting (PowerShell, Bash, VBA, Batch, etc.)

Knowledge, Skills & Abilities

Proven technology troubleshooting skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Excellent verbal and written communication skills, with the ability to effectively clarify complex technical issues and concepts in a business-friendly manner to various audiences.
Strong organizational skills, with the abilities to manage multiple deliverables in a demanding, time-sensitive environment, adapt to frequently changing priorities by prioritizing tasks and escalate / communicate issues or seek assistance to overcome obstacles.
Ability to work effectively within a team, as well as independently.
Must be available for after-hours implementations, testing, and support in a 24x7 technical business environment.
Working knowledge of the following is an asset: administering/troubleshooting of production desktops/servers; virtualization; cloud; office applications; MDM; ticketing systems; infrastructure monitoring; replication; patching; MFA; and various hardware and networking technologies.

Key Qualities for Success

Self-motivated and driven.
Highly attentive to detail and committed to quality.
Enthusiastic and service oriented.

EDUCATION

Bachelor’s degree in computer science, technology or related field is required.
Minimum four (4) years of experience working in IT related projects and controls and processes, preferably in the financial services industry.
Cisco Certified Network Associate (CCNA) or CompTIA A+ certification is desirable/preferred.
Cloud (AWS/Azure) certifications are desirable/preferred.

If you are interested in this opportunity, please send your resume to: careers@candeal.com

Please inform us if you require any accommodation during the hiring process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Maintain and support CanDeal’s on-premises and cloud infrastructure, systems, applications, and services, including incident response, administration, patching, monitoring, and escalated customer support. Contribute to disaster recovery and business continuity, automation and continuous improvement, compliance and audit documentation, vendor coordination, and change management.

Requirements

A bachelor’s degree in computer science, technology, or a related field and at least four years of experience in IT projects, controls, and processes are required; financial services experience is preferred. Candidates should have foundational knowledge of networking, Windows, Linux, security, VMware, hardware, and scripting, along with strong troubleshooting, communication, organizational, and teamwork skills, and availability for after-hours support.

Skills

Network Administration
Windows Administration
Linux Administration
Security
VMware
Hardware Administration
Scripting
Troubleshooting
Incident Management
Patch Management
Disaster Recovery
Cloud Computing
Vendor Management
Change Management
Technical Documentation
Customer Support

Visa sponsorship

Not detected in the job text

Keywords

TCP/IP
OSI Model
Subnetting
Routing
Windows
Active Directory
Group Policy
Linux
Zero Trust
Multi-Factor Authentication
PKI
Certificates
VMware
ESXi
vSphere
vSAN
vCenter
VMware Cloud Foundation
RAID
SAN
NAS
PowerShell
Bash
VBA
Batch Scripting
AWS
Azure
Business Continuity Planning
Disaster Recovery
Change Management

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