Jobs in Canada

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Added 14 mins ago
I
Bursary and Scholarship Program Officer
Indspire
Toronto, ON
- $65,915 to $82,394 CAD / year
- Full-time
A supportive hybrid work environment (three days per week in office)
Added 14 mins ago
WR
Manager, Corporate Engagement & Sponsorship
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $86,700 to $102,000 CAD / year
- Full-time
The Manager, Corporate Engagement & Sponsorship is responsible for building and growing a high-performing portfolio of corporate sponsorships and philanthropic partnerships that generate…
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RH
HR - Payroll Support (Mon-Fri Days)
RainCity Housing and Support Society
Vancouver, BC
- Full-time
…Excellence (COE), working closely with Payroll, HR Operations, and Finance to ensure consistency and compliance across all pay and benefits functions. This position reports directly to the…
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Calgary, AB
- Part-time
Participate in and record minutes for Branch Manager meetings
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- Full-time
Prospect Development Manager, Philanthropy Operations
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Payroll Coordinator
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- Full-time
…British Columbia. Reporting to the Regional Payroll & Benefits Manager, this role plays a critical part in ensuring accurate, timely, and compliant payroll processing across multiple…
Added 14 mins ago
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IT Operations Support Engineer
CanDeal
Toronto, ON
- Full-time
Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual…
Added 14 mins ago
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Design Manager
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- Full-time
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- Full-time
For more than 30 years, Stride has brought together the strategy, marketing, technology, customer service, finance, operations, regulatory expertise, and project management required to…
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Finance Assistant
LMSCL
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- Full-time
Must have legal status to work in Canada with no restrictions of work hours
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Senior Product Manager
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AP Coordinator - 3 Month Contract
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Cashier Manager, Hourly Full Time Flexible Shifts
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Operations Manager, Industrial Operations East
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As the Operations Manager of the Industrial East Portfolio, you will oversee daily building operations and technical service delivery across a large network of industrial properties and…
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CCFM - EM Provincial Program Assistant
University of British Columbia
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This position reports directly to the PGME Admin Manager, Interior. The position will also receive direction from Enhanced Skills CCFP-EM faculty and administrative leaders, as well as…
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Senior Manager AML Risk Insights
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You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit
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Senior Manager, Regulatory Supervision
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Designated Pharmacy Manager
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SENIOR BUSINESS ANALYST – PAYMENTS MODERNIZATION
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CCFM - EM Provincial Program Assistant
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Trail, BC
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General Manager
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CanDeal

IT Operations Support Engineer

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 12, 2026
Education: Bachelor’s degree
Posting language: English
Posted: Nov 12, 2026

Original job description

Why join the CanDeal Team?

CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal Group is a growing and entrepreneurial organization with a solid foundation in the Canadian fixed income markets and an ownership group which includes BMO Nesbitt Burns Inc., CIBC World Markets Inc., National Bank Financial Inc., RBC Dominion Securities Inc., Scotia Capital Inc., TD Securities Inc. and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

Job Purpose

Reporting to the Senior Manager of Technology Operation and a part of the TOMS (Technical Operations Management and Support) team, the IT Operations Support Engineer ensures the continual operation of CanDeal’s IT infrastructure (on-prem and cloud), services, applications, and processes while ensuring we meet all compliance and policy requirements. This role also provides second-tier support for any technical issues escalated from the COPS (Client Operation and Support) team and assisting the ETS (Enterprise Technical Services) team with new projects and deliveries when needed.

PRIMARY RESPONSIBILITIES

Monitor, resolve, and escalate security and operational incidents as needed.
Administration and maintenance of network, hardware, software, servers, systems, etc.
Performs regular patching of all systems and ensures high availability and acceptable levels of performance at all times.
Work with third party vendors, support, account managers, network engineers, and specialists to resolve issues that are beyond the internal team’s expertise.
Support external customers with inhouse CanDeal applications, services, networks, and products.
Lead and assist with BCP/DR planning, tests, documentation, and remediation.
Contributes to continuous improvement efforts by automating, scripting/coding, recommending new products, services, technologies, and methodologies as well as new processes/procedures.
Proactively check and review systems, logs, alerts, notices, advisories, and investigate suspicious events.
Ensure adherence to IT related and corporate policies and procedures.
Create/update documentation and provide evidence/documentation to support audits, surveys, and risk/compliance.
Vendor management and purchasing, budgeting, licensing, and renewals of contacts and maintenance agreements.
Communicate, monitor, review, and assist with Change Management submissions, meetings, polices and processes.
Performs other duties, as required.

QUALIFICATIONS

Technical Requirements

Basic Networking (TCP/IP, OSI Layers, Subnets, Routing, Protocols, etc.)
Basic Windows (AD/GPO, Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Linux (Permissions, File Systems, CLI commands, Monitoring, Logs, etc.)
Basic Security (Zero Trust, Hardening, Authorization, Authentication (MFA), PKI/Certificates, etc.)
Basic VMware (VMs, ESXi, vSphere, vSAN, vCenter, VCF, etc.)
Basic Hardware (RAID, Partitions, SAN, NAS, Out-of-band management, etc.)
Basic Scripting (PowerShell, Bash, VBA, Batch, etc.)

Knowledge, Skills & Abilities

Proven technology troubleshooting skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Excellent verbal and written communication skills, with the ability to effectively clarify complex technical issues and concepts in a business-friendly manner to various audiences.
Strong organizational skills, with the abilities to manage multiple deliverables in a demanding, time-sensitive environment, adapt to frequently changing priorities by prioritizing tasks and escalate / communicate issues or seek assistance to overcome obstacles.
Ability to work effectively within a team, as well as independently.
Must be available for after-hours implementations, testing, and support in a 24x7 technical business environment.
Working knowledge of the following is an asset: administering/troubleshooting of production desktops/servers; virtualization; cloud; office applications; MDM; ticketing systems; infrastructure monitoring; replication; patching; MFA; and various hardware and networking technologies.

Key Qualities for Success

Self-motivated and driven.
Highly attentive to detail and committed to quality.
Enthusiastic and service oriented.

EDUCATION

Bachelor’s degree in computer science, technology or related field is required.
Minimum four (4) years of experience working in IT related projects and controls and processes, preferably in the financial services industry.
Cisco Certified Network Associate (CCNA) or CompTIA A+ certification is desirable/preferred.
Cloud (AWS/Azure) certifications are desirable/preferred.

If you are interested in this opportunity, please send your resume to: careers@candeal.com

Please inform us if you require any accommodation during the hiring process.

Apply on LinkedIn About employer

More about this job

Responsibilities

Maintain and support CanDeal’s on-premises and cloud infrastructure, systems, applications, and services, including incident response, administration, patching, monitoring, and escalated customer support. Contribute to disaster recovery and business continuity, automation and continuous improvement, compliance and audit documentation, vendor coordination, and change management.

Requirements

A bachelor’s degree in computer science, technology, or a related field and at least four years of experience in IT projects, controls, and processes are required; financial services experience is preferred. Candidates should have foundational knowledge of networking, Windows, Linux, security, VMware, hardware, and scripting, along with strong troubleshooting, communication, organizational, and teamwork skills, and availability for after-hours support.

Skills

Network Administration
Windows Administration
Linux Administration
Security
VMware
Hardware Administration
Scripting
Troubleshooting
Incident Management
Patch Management
Disaster Recovery
Cloud Computing
Vendor Management
Change Management
Technical Documentation
Customer Support

Visa sponsorship

Not detected in the job text

Keywords

TCP/IP
OSI Model
Subnetting
Routing
Windows
Active Directory
Group Policy
Linux
Zero Trust
Multi-Factor Authentication
PKI
Certificates
VMware
ESXi
vSphere
vSAN
vCenter
VMware Cloud Foundation
RAID
SAN
NAS
PowerShell
Bash
VBA
Batch Scripting
AWS
Azure
Business Continuity Planning
Disaster Recovery
Change Management

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Work requirements

Jobs in Canada