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Added 1 month ago
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CanDeal

Manager, Solutions

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 22, 2026

Original job description

Why join the CanDeal Team?

CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division, provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Data & Analytics (DNA) delivers data and analytics products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal Group is a growing and entrepreneurial organization with a solid foundation in the Canadian fixed income markets and an ownership group which includes: BMO Nesbitt Burns Inc., CIBC World Markets Inc., National Bank Financial Inc., RBC Dominion Securities Inc., Scotia Capital Inc., TD Securities Inc. and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

The Manager, Solutions is a key member of our CanDeal Solutions group, supporting the development and growth of mutualized utilities servicing the financial industry, This includes creating and reviewing business documentations, supporting the Third party risk Utility team, the Know Your Client (KYC) Operations team, contributing to solutions design and build, managing configuration of KYC & TPR systems,

Manager, you will blend analytical skillsets and strategic thinking to support the creation and delivery of mutualized utilities. You’ll drive mutualization requirements, execute functional and integration testing, and collaborate across teams to deliver high-quality applications and services.

PRIMARY RESPONSIBILITIES

Mutualize requirements from different Financial Institutions into a single Utility requirement, satisfying each institution.
Support the development of new mutualized utilities.
Initial key focus will support the delivery of a mutualized third-party risk management utility to banks and suppliers in Canada and other geographies that will involve the delivery of a utility and program to the banks and suppliers:
Facilitate resolution of disagreements and conflicting requirements, documenting decisions and rationale.
Maintain a structured log of open issues, decisions, and dependencies across bank working sessions.
Support the end-to-end supplier and bank onboarding to the TPR utility, including outreach, account setup, guidance through the DDQ process, and resolution of queries.
Serve as the primary point of contact for participating suppliers and banks, managing relationships and escalating issues as needed.
Provide training to new team members on the KYC Utility workflow and tooling.
Perform required KYC Operations activities, including KYC Research, Quality Control (QC reviews), and KYC file preparation and delivery.
Gather business requirements for Solutions initiatives; create requirements documents and workflows for internal and external stakeholders.
Continuously research AI and technology integration opportunities to improve efficiency of business processes.
Support functional and User Acceptance Testing (UAT) of utility platforms as needed.
Support the development of test plans, cases, scenarios, and automated scripts for functional and system integration testing, including regression and synchronous tests.
Execute test scripts using standard tools and methodologies, ensuring results align with documented quality targets.
Perform manual testing of User Interfaces based on defined test scenarios on FileMaker and other applications.
Support system integration and User Acceptance Testing (UAT) by preparing and executing test activities, ensuring alignment with functional and business requirements.
Support the development of automated test scripts to programmatically execute UI testing on FileMaker applications.
Support defining testing criteria and analyze results to assess functional suitability and system performance, documenting findings and reporting outcomes to stakeholders.
Collaborate with cross-functional team members to support organizational goals, and expand technical capabilities through continuous learning and knowledge sharing.
Perform other duties as needed.

QUALIFICATIONS

2-3 years in third-party risk, procurement, vendor management, or a related operations/analyst role (or equivalent demonstrated ability). preferably within a major financial institution Experience in third-party risk management and procurement requirements and processes.
Working familiarity with OSFI Guidelines B-10, B-13 FINTRAC requirements, and other applicable regulations.
Experience in developing or managing mutualized/shared services is an asset.
Experience with vendor risk assessment, and due diligence.
Familiarity with risk and compliance technology solutions (e.g., GRC platforms, AI-driven risk tools).
Proven ability to engage and influence senior stakeholders across multiple institutions.
Entrepreneurial, visionary, and an enthusiastic attitude.
Project Management skills.

Key Qualities for Success

Self-motivated and result driven.
Bias for action; gets things done and drives items to closure without needing to be chased.
Resourceful, finding the workable path rather than the perfect one.
Highly organized and ability to multi-task with competing priorities.
Strong collaborator and cultural fit who works well within a small, fast-moving team.
Detail-oriented, with a strong commitment to quality.
Enthusiastic and service-oriented, with a continuous improvement mindset.

If you are interested in this opportunity, please send your resume to: careers@candeal.com

Please inform us if you require any accommodation during the hiring process.

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More about this job

Responsibilities

The Manager, Solutions will support the development and growth of mutualized utilities for the financial industry, including managing KYC and third-party risk systems. They will facilitate stakeholder requirements, execute functional and integration testing, and serve as the primary point of contact for participating institutions.

Requirements

Candidates should have 2-3 years of experience in third-party risk, procurement, or vendor management, preferably within a financial institution. Familiarity with OSFI guidelines, FINTRAC requirements, and project management skills are essential for this role.

Skills

Third-party risk management
Procurement
Vendor management
KYC operations
Business requirements gathering
Functional testing
User acceptance testing
Stakeholder management
Project management
Data analysis
Regulatory compliance
Risk assessment
Due diligence
Workflow design
Quality control

Visa sponsorship

Not detected in the job text

Keywords

Third-party risk
Procurement
Vendor management
KYC
Financial services
Fixed income
Derivatives
OSFI
FINTRAC
GRC platforms
AI
Business analysis
User acceptance testing
Functional testing
FileMaker
Stakeholder engagement
Due diligence
Mutualized utilities
Capital markets
Project management

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