Jobs in Canada

Group jobs by employerEmail me new jobs Save this search

Added 3 days ago
Analyst, Income Processing - Asset Servicing (GWO)
Scotiabank
Toronto, ON
We are committed to investing in our employees and helping you continue your career at Scotiabank.
Added 3 days ago
IC
Junior Data Analys
Integ consulting
Canada
- Full-time
Familiarity with SQL for querying and extracting data is preferred.
Added 3 days ago
EI
Snowflake Data Engineer
Extend Information Systems Inc.
Markham, ON
- Contract
Develop data transformation workflows using SQL, Python, and Snowpark.
Added 3 days ago
ES
Data Analyst - EA Sports FC
EA SPORTS
Vancouver, BC
- Full-time
Write and maintain SQL queries and scripting workflows to extract, transform, and validate large-scale player telemetry datasets.
Added 3 days ago
H
Senior Data engineer
Highspring
Montreal, QC
- Full-time
Build data ingestion and transformation workflows using Azure Data Factory, Microsoft Fabric Data Factory, Azure Databricks, Python, PySpark, and SQL.
Added 3 days ago
AI
Databricks Lead
Apptoza Inc.
Calgary, AB
- Contract
Design, build, test, and optimize scalable ETL/ELT pipelines in Databricks using Python, PySpark, SQL, notebooks, jobs, and orchestration patterns to support reliable Silver and Gold data…
Added 3 days ago
J
Database Administrator - Senior
Joblinxsapp
Toronto, ON
- Full-time
The ideal candidate should have extensive experience with Oracle and Microsoft SQL Server, cloud database platforms (Azure/AWS), database architecture, performance tuning, backup and…
Added 3 days ago
GS
PL/SQL Developer
Gala Solutions
Montreal, QC
- Contract
We are seeking an experienced PL/SQL developer with strong Unix/Linux and DB2 database skills to join our team. The ideal candidate will be responsible for designing, developing,…
Added 3 days ago
TI
Python full stack developer
Tekgence Inc
Mississauga, ON
- Full-time
Java and Python We are seeking a skilled Python full stack developer with 9 to 10 years of experience in designing, developing, and maintaining scalable backend applications. The ideal…
Added 3 days ago
LI
SCM Databricks Data Analyst
LanceSoft, Inc.
Calgary, AB
- $50 to $55 CAD / hour
- Contract
Design, build, test, and optimize scalable ETL/ELT pipelines in Databricks using Python, PySpark, SQL, notebooks, jobs, and orchestration patterns to support reliable Silver and Gold data…
Added 3 days ago
Y
QE Automation Engineer
Yochana
NS · Nova Scotia, Canada
- Contract
Candidates must have strong programming skills and the ability to build automation solutions rather than focus on traditional manual testing
Added 3 days ago
RA
Senior Software Automation Engineer
Rivian and Volkswagen Group Technologies
Remote, Canada
- $108,200 to $143,430 CAD / year
- Full-time
- Remote
Rivian and Volkswagen Group Technologies is a joint venture between two industry leaders with a clear vision for automotive’s next chapter. From operating systems to zonal controllers to…
Added 3 days ago
P
Deals Real Assets, Data Engineering & Digital Solutions, Senior Associate
PwC
Toronto, ON · Vancouver, BC · Calgary, AB
- Full-time
Develop processes to ingest data from a wide variety of sources, including relational databases (SQL, Oracle), APIs, flat files, and project management systems
Added 3 days ago
T
Business Information Management Specialist-1
TD
Toronto, ON
- Full-time
This role supports the FCRM Data Strategy and Management team in designing, implementing, and maintaining data management capabilities and controls aligned with Enterprise Data Management…
Added 3 days ago
T
Business Information Management Specialist-2
TD
Toronto, ON
- Full-time
This role supports the FCRM Data Strategy and Management team in designing, implementing, and maintaining data management capabilities and controls aligned with Enterprise Data Management…
Added 3 days ago
T
Data Scientist II
TD
Toronto, ON
- Full-time
Use programming languages (Python, Pyspark, SQL) to extract and prepare data, apply statistics and various advanced analytics along with business acumen to inform recommendations and…
Added 3 days ago
Senior Associate – Individual Insurance Inforce Risk Analysis
Equitable
Waterloo, ON
Advanced knowledge of Microsoft Excel, including VBA, and solid experience working with SQL
Added 3 days ago
BI/Data Analyst Intern
Kensington
Toronto, ON
You'll work with tools like SQL, Python, Power BI, Microsoft Fabric, and Excel/PowerPoint to build dashboards, analyze performance, and support data-driven decision-making. This is your…
Added 3 days ago
KI
Fullstack Java Developer
KYYBA Inc
Waterloo, ON
- Contract
2. SQL Server - writing SQL queries and optimizing slow performing queries. Relational database design and indexing strategies
Added 3 days ago
E
Software Engineer (4) - Premium Senior Engineer
EPITEC
Waterloo, ON
- Contract
SQL Server: writing SQL queries and optimizing slow performing queries. Relational database design and indexing strategies
Added 3 days ago
IS
SAS/ Python Developer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Seeking an experienced SAS / Python Developer to join data modernization and migration team. In this role, you will be responsible for analyzing, converting, optimizing, and modernizing…
Added 3 days ago
A
Data & Analytics Solutions Architect (AWS + Snowflake + Cortex)
AceStack
Toronto, ON
- Full-time
Must Have Technical/Functional Skills
Added 3 days ago
C
Product Support Specialist
CanDeal
Toronto, ON
- Full-time
Technical acumen (MS Office, Windows, CRM tracking systems, anti-virus software, SQL, Linux, FIX protocol, python, automation scripting)
Added 3 days ago
Data Analyst - EA Sports FC
Electronic Arts
Vancouver, BC
Write and maintain SQL queries and scripting workflows to extract, transform, and validate large-scale player telemetry datasets.
Added 3 days ago
A
Principal Data Scientist
Autodesk
ON · Ontario, Canada
- Full-time
Experience working with relational SQL and/or NoSQL databases

CanDeal

Product Support Specialist

Toronto, ON, Canada

Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 5 years of fixed income market experience, either buy side or sell side
Posting language: English
Posted: Nov 9, 2026

Original job description

Why join the CanDeal Team?

CanDeal is a leading provider of electronic marketplaces and data services for Canadian dollar debt securities and derivatives. Its Markets Division, provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Solutions delivers data products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal is a growing and entrepreneurial organization with an extremely solid foundation and an ownership group which includes: BMO Nesbitt Burns Inc., CIBC World Markets, National Bank Financial Inc., RBC Capital Markets, Scotia Capital, TD Securities and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

JOB PURPOSE

Reporting to the Manager, Client Services and Operations, the Product Support Specialist provides institutional client and dealer support by understanding what is important to marketplace participants, troubleshooting, and resolving problems for all of CanDeal’s company-supported applications in a timely manner. This role also maintains and enhances current client and dealer relationships through effective understanding of participant requirements, communication, and problem solving. institutional client and dealer training, and promoting CanDeal products and features are also part of this role.

PRIMARY RESPONSIBILITIES

Client Experience

Acts as a primary point person within the Client Service team for developing relationships with fixed income market participants
Coordinating with CanDeal salespeople to enhance the client and dealer experience and relationships
Mentor and assist other team members in regards to fixed income inquiries and general knowledge of fixed income and derivatives markets
Trains fixed income participants on Trading applications and the promotion of new products and features

Support

Responds to inbound client and dealer inquiries via telephone or e-mail on all company-supported applications, logging all communications into the tracking system
Assists in conducting market surveillance for compliance purposes
Assists in administering user tasks on the CanDeal Trading application
Conducts market surveillance for compliance with established protocols.
Assists in onboarding new clients, inclusive of OMS integrations, assisting with testing changes and new functionality to the trading platform and other applications and works with the development team to resolve issues.
Maintains key product documentation, e.g. Quick Reference Guide for Dealers and Client Administrators, Product Knowledge Base, Confluence, Frequently Asked Questions, Procedures Manual, etc.
Creates and maintains test cases.
Updates Securities in the Security Maintenance Schedule.
Remains compliant with and maintains ITIL related documentation
Performs other duties, as required.

QUALIFICATIONS

Education & Experience

University degree or college diploma in a program related to the product or service is required.
Minimum 5 years of fixed income market experience, either buy side or sell side
Advanced knowledge of the fixed income trade cycle, dealer/client relationships and related troubleshooting
Technical acumen (MS Office, Windows, CRM tracking systems, anti-virus software, SQL, Linux, FIX protocol, python, automation scripting)
Demonstrated experience with networks, firewalls and proxies
Experience with encryption protocols (such as TLS1.2)
Networking knowledge such as wireshark, TCP/IP Stack, Latency Isolation
Dev Ops - Perform deployments, upgrades, and system maintenance. UAT testing, and improvements.

Knowledge, Skills & Abilities

Proven leadership abilities to support a dynamic team
Proven problem-solving skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Good technical aptitude, including knowledge of customer relationship management (CRM) software and excellent proficiency with MS Office (Word, Excel).
Excellent verbal and written communication skills, with the ability to effectively clarify complex technical issues and concepts in a business-friendly manner to various audiences and provide effective customer training.
Strong organizational skills, with the abilities to manage multiple deliverables in a time-sensitive environment, work under pressure and adapt to frequently changing priorities.
Ability to work effectively within a team, as well as independently.

Key Qualities for Success

Self-motivated and driven.
Highly attentive to detail and committed to quality.
Enthusiastic, service-oriented.

Like what you’re hearing so far, but still wondering if CanDeal is right for you? We offer:

Working in an entrepreneurial and growing organization
Ongoing on-the-job learning and development; learning from a leader with a wealth of knowledge
Working with innovative technology and with an industry pioneer
Opportunity to evolve with a growing organization

Interested in being a part of CanDeal? We look forward to your application!

Please inform us if you require any accommodations during the hiring process. Please note that only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please send your resume to: careers@candeal.com

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide timely support to institutional clients and dealers for CanDeal applications, troubleshoot issues, and maintain strong participant relationships. Train users, assist with onboarding and platform testing, conduct market surveillance, and maintain product documentation and test cases.

Requirements

A university degree or college diploma in a related program and at least five years of buy-side or sell-side fixed income market experience are required. Candidates should have advanced knowledge of fixed income trading and strong technical skills, including experience with networking, security protocols, troubleshooting, and clear client communication.

Skills

Fixed Income Markets
Client Support
Troubleshooting
Trading Application Training
Market Surveillance
Onboarding
User Acceptance Testing
SQL
Linux
FIX Protocol
Python
Networking
TCP/IP
TLS Encryption
Problem-Solving

Benefits

On-the-job Learning and Development
Opportunity to Work with Innovative Technology
Opportunity for Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Fixed Income
Debt Securities
Derivatives
Canadian Capital Markets
Trading Applications
Client Support
Dealer Support
Market Surveillance
Compliance
Client Onboarding
OMS Integrations
User Acceptance Testing
Product Documentation
Test Cases
ITIL
Microsoft Office
CRM
SQL
Linux
FIX Protocol
Python
Automation Scripting
Networks
Firewalls
Proxies
TLS 1.2
Wireshark
TCP/IP
Latency Isolation
DevOps

Report this job

Work requirements

Jobs in Canada