Find work in Canada.

A simpler way to find your next job.

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 10 mins ago
BD
Field Technician (IT, Communications & AI) – Spruce Grove, AB
Benchmark Data Solutions
Spruce Grove, AB
- Full-time
…something isn’t connecting, and finding a better way to get the job done? Are you already comfortable using AI tools and curious about how they could improve how a business…
Added 10 mins ago
S
Planner I - Production Control
Seaspan
North Vancouver, BC
- Full-time
…in accordance with the Integrated Master Schedule (IMS) and test path…
Added 25 mins ago
DW
Senior Technician- III
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
Test equipment after repairs and coordinate its safe return to production
Added 25 mins ago
MI
Cook II (Part-Time)
Marriott International
Calgary, AB
- Part-time
…foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down…
Added 25 mins ago
GC
Mill Technician
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
Job ID05O - 00126226Closing date01/01/2027Last Updated10/11/2026
Added 26 mins ago
MI
Cook
Marriott International
Quebec, QC
- Full-time
…foods. Operate ovens, stoves, grills, microwaves, and fryers. Test foods to determine if they have been cooked sufficiently. Monitor food quality while preparing food. Set-up and break down…
Added 26 mins ago
E
Software Engineer (4) - Premium Senior Engineer
EPITEC
Waterloo, ON
- Contract
Employees in this job function are responsible for designing, developing, testing and maintaining software applications and products to meet customer needs. They are involved in the entire…
Added 26 mins ago
C
Product Support Specialist
CanDeal
Toronto, ON
- Full-time
Ongoing on-the-job learning and development; learning from a leader with a wealth of knowledge
Added 26 mins ago
PT
Embedded Software Designer
Pleora Technologies
Ottawa, ON · Kanata, Ontario
- Full-time
Integrate 3rd party software and complete unit test features within the product roadmap and project schedule
Added 40 mins ago
Junior Stress Engineer
L3Harris Technologies
Mirabel, QC
…hiring process. If you fail to report for a drug and alcohol test, refuse to undergo such test or test positive for the presence of drugs or alcohol, the hiring process may be concluded or…
Added 40 mins ago
SA
Sales Consultant
Steele Auto Group
NS · Dartmouth, NS
- Full-time
At Steele Auto Group, work is more than a job. It is a chance to inspire positive impact through every interaction, every vehicle, every journey. Our people are at the heart of it all,…
Added 40 mins ago
FM
Automation Lead
Farm Mutual Re
Cambridge, ON
- Full-time
Design, develop, configure, test and deploy automation solutions using workflow automation, low-code/no-code platforms, scripting languages, and AI-assisted development tools
Added 40 mins ago
CH
Mental Health Direct Support Specialist - Surrey
CBI Home Health
Surrey, BC
- Part-time
Vacancy Disclosure: This job posting is for existing vacancies.
Added 40 mins ago
S
Laboratory Technician, Food Chemistry
SGS
Burnaby, BC
- Full-time
The Laboratory Technician handles samples, performs chemical analyses and reports accurate and timely data according to Laboratory Operating Procedures and test methodologies.
Added 55 mins ago
SI
Salesforce Marketing Cloud Developer - Strong Automation Studio, Email Studio and AMPscript
Smart IT Frame LLC
ON · Ontario, Canada
- Contract
Job Title: Salesforce Marketing Cloud Developer - Strong Automation Studio, Email Studio and AMPscript
Added 55 mins ago
T
Full Stack Engineer - (React/Node)
Techedin
Toronto, ON
- $45 to $50 CAD / hour
- Contract
Design, implement, test, and maintain high-quality, secure, and stable software
Added 55 mins ago
E
Software Engineer (4) - Premium Senior Engineer
EPITEC
Waterloo, ON
- Contract
Employees in this job function are responsible for designing, developing, testing and maintaining software applications and products to meet customer needs. They are involved in the entire…
Added 55 mins ago
A
Laboratory Assistant
ALS
North Vancouver, BC · CAN - BC - North Vancouver
- Full-time
Wash labware using correct lab procedures to prevent cross contamination and maintain a good circulation of available test tubes and racks
Added 55 mins ago
A
Intermediate Mechanical Engineer for Valves and Actuators
AtkinsRéalis
Mississauga, ON
- Full-time
…component specification sheets, plant layout, inspection and test procedures, commissioning plans and registration design submissions for components and mechanical…
Added 55 mins ago
RS
Material Handler Day Shift Wednesday - Saturday
Ryder Supply Chain Solutions
Winnipeg, MB · CAN - Winnipeg MB Gamble Pl
- Full-time
Added 56 mins ago
MD
Management Analyst Supervisor 2 - EHR Supervisor
Minnesota Direct Care and Treatment
Saint-Paul, NB · St.-Paul, NB
- Full-time
Who May Apply: Open to all qualified job seekers
Added 56 mins ago
RS
Phased Array Technician - Pipeline Integrity
Rockwood Service Corporation
Edmonton, AB
- Full-time
Be able to pass a vision and color detection test.
Added 56 mins ago
UO
Veterinary Technician, Animal Care
University of Ottawa
Ottawa, ON · Roger Guindon Hall
- Full-time
Added 1 hour ago
V
Power Quality Engineer
Verdyn
Oakville, ON
- Full-time
Prepare, configure and test power quality analyzers, current probes and data loggers before each site visit.
Added 1 hour ago
SM
RQ11734 – Business Analyst – Senior (Onsite)
S M Software Solutions Inc
Toronto, ON
- Internship
Job Title: RQ11734 – Business Analyst – Senior

CanDeal

Product Support Specialist

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Experience: Minimum 5 years of fixed income market experience, either buy side or sell side
Posting language: English
Posted: Nov 9, 2026

Original job description

Why join the CanDeal Team?

CanDeal is a leading provider of electronic marketplaces and data services for Canadian dollar debt securities and derivatives. Its Markets Division, provides access to a deep pool of liquidity for Canadian government, agency, provincial and corporate bonds, as well as money market instruments and interest rate swaps. CanDeal Solutions delivers data products and other services that support business, trading and technology needs for participants in the Canadian capital markets.

CanDeal is a growing and entrepreneurial organization with an extremely solid foundation and an ownership group which includes: BMO Nesbitt Burns Inc., CIBC World Markets, National Bank Financial Inc., RBC Capital Markets, Scotia Capital, TD Securities and TMX Group.

This is an exciting time to join a growing organization led by visionary leaders who are helping to shape their industry’s future.

JOB PURPOSE

Reporting to the Manager, Client Services and Operations, the Product Support Specialist provides institutional client and dealer support by understanding what is important to marketplace participants, troubleshooting, and resolving problems for all of CanDeal’s company-supported applications in a timely manner. This role also maintains and enhances current client and dealer relationships through effective understanding of participant requirements, communication, and problem solving. institutional client and dealer training, and promoting CanDeal products and features are also part of this role.

PRIMARY RESPONSIBILITIES

Client Experience

Acts as a primary point person within the Client Service team for developing relationships with fixed income market participants
Coordinating with CanDeal salespeople to enhance the client and dealer experience and relationships
Mentor and assist other team members in regards to fixed income inquiries and general knowledge of fixed income and derivatives markets
Trains fixed income participants on Trading applications and the promotion of new products and features

Support

Responds to inbound client and dealer inquiries via telephone or e-mail on all company-supported applications, logging all communications into the tracking system
Assists in conducting market surveillance for compliance purposes
Assists in administering user tasks on the CanDeal Trading application
Conducts market surveillance for compliance with established protocols.
Assists in onboarding new clients, inclusive of OMS integrations, assisting with testing changes and new functionality to the trading platform and other applications and works with the development team to resolve issues.
Maintains key product documentation, e.g. Quick Reference Guide for Dealers and Client Administrators, Product Knowledge Base, Confluence, Frequently Asked Questions, Procedures Manual, etc.
Creates and maintains test cases.
Updates Securities in the Security Maintenance Schedule.
Remains compliant with and maintains ITIL related documentation
Performs other duties, as required.

QUALIFICATIONS

Education & Experience

University degree or college diploma in a program related to the product or service is required.
Minimum 5 years of fixed income market experience, either buy side or sell side
Advanced knowledge of the fixed income trade cycle, dealer/client relationships and related troubleshooting
Technical acumen (MS Office, Windows, CRM tracking systems, anti-virus software, SQL, Linux, FIX protocol, python, automation scripting)
Demonstrated experience with networks, firewalls and proxies
Experience with encryption protocols (such as TLS1.2)
Networking knowledge such as wireshark, TCP/IP Stack, Latency Isolation
Dev Ops - Perform deployments, upgrades, and system maintenance. UAT testing, and improvements.

Knowledge, Skills & Abilities

Proven leadership abilities to support a dynamic team
Proven problem-solving skills and superb analytical skills, with the ability to think “outside the box” to resolve problems.
Good technical aptitude, including knowledge of customer relationship management (CRM) software and excellent proficiency with MS Office (Word, Excel).
Excellent verbal and written communication skills, with the ability to effectively clarify complex technical issues and concepts in a business-friendly manner to various audiences and provide effective customer training.
Strong organizational skills, with the abilities to manage multiple deliverables in a time-sensitive environment, work under pressure and adapt to frequently changing priorities.
Ability to work effectively within a team, as well as independently.

Key Qualities for Success

Self-motivated and driven.
Highly attentive to detail and committed to quality.
Enthusiastic, service-oriented.

Like what you’re hearing so far, but still wondering if CanDeal is right for you? We offer:

Working in an entrepreneurial and growing organization
Ongoing on-the-job learning and development; learning from a leader with a wealth of knowledge
Working with innovative technology and with an industry pioneer
Opportunity to evolve with a growing organization

Interested in being a part of CanDeal? We look forward to your application!

Please inform us if you require any accommodations during the hiring process. Please note that only those candidates selected for an interview will be contacted. If you are interested in this opportunity, please send your resume to: careers@candeal.com

Apply About employer

More about this job

Responsibilities

Provide timely support to institutional clients and dealers for CanDeal applications, troubleshoot issues, and maintain strong participant relationships. Train users, assist with onboarding and platform testing, conduct market surveillance, and maintain product documentation and test cases.

Requirements

A university degree or college diploma in a related program and at least five years of buy-side or sell-side fixed income market experience are required. Candidates should have advanced knowledge of fixed income trading and strong technical skills, including experience with networking, security protocols, troubleshooting, and clear client communication.

Skills

Fixed Income Markets
Client Support
Troubleshooting
Trading Application Training
Market Surveillance
Onboarding
User Acceptance Testing
SQL
Linux
FIX Protocol
Python
Networking
TCP/IP
TLS Encryption
Problem-Solving

Benefits

On-the-job Learning and Development
Opportunity to Work with Innovative Technology
Opportunity for Career Growth

Visa sponsorship

Not detected in the job text

Keywords

Fixed Income
Debt Securities
Derivatives
Canadian Capital Markets
Trading Applications
Client Support
Dealer Support
Market Surveillance
Compliance
Client Onboarding
OMS Integrations
User Acceptance Testing
Product Documentation
Test Cases
ITIL
Microsoft Office
CRM
SQL
Linux
FIX Protocol
Python
Automation Scripting
Networks
Firewalls
Proxies
TLS 1.2
Wireshark
TCP/IP
Latency Isolation
DevOps

Report this job