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Added 11 mins ago
CL
Transportation Warranty Analyst
Charger Logistics Inc.
Brampton, ON
- Full-time
As a Transportation Warranty Analyst you will work closely with our Safety, Shop and Warehouse team to manage complete and accurate processing of warranty claims. You will be expected to…
Added 11 mins ago
EC
Business Analyst
Experis Canada
Toronto, ON
- Contract
Support API validation, integration testing, and UAT.
Added 11 mins ago
I
Strategic Planning & Process Redesign Manager - 12‑month contract
Indigo
Toronto, ON
- $110,000 to $120,000 CAD / year
- Full-time
We Will Be Data Driven – System Thinking – Entrepreneurial.
Added 11 mins ago
NV
Senior Business Analyst (ID#5562)
New Value Solutions
St. John's, NL
- Contract
New Value Solutions (NVS) is seeking an experienced Senior Business Analyst (Level 2) to support business requirements validation, solution design, business process improvements, system…
Added 11 mins ago
CO
Application & Integration Technical Analyst
City of Saint John
Saint John, NB
- Full-time
Under the direction of the designated IT Manager, the Application and Integration Technical Analyst is a technical lead responsible for system architecture, data strategy, and integration…
Added 28 mins ago
P
Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- Full-time
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 28 mins ago
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Senior Analyst, Business Intelligence
Shoppers Drug Mart
Mississauga, ON
- Full-time
The Senior Analyst, Business Intelligence and Insights is an individual with strong technical skills that will leverage SHN program, patient, and system data to generate outputs and…
Added 28 mins ago
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Manager, Threat Hunting & Incident Response
PwC
Toronto, ON · Ottawa, ON · Vancouver, BC · Calgary, AB
- Full-time
Develop and deliver training and mentoring programs for level 2 senior security analysts to support relevant skills acquisition and certification maintenance.
Added 41 mins ago
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Bilingual Inbound Fraud Analyst - Moncton, NB - Tangerine
Tangerine
Moncton, NB
- Full-time
As a Bilingual Inbound Fraud Analyst, you will help protect our clients and Tangerine by responding to inbound fraud-related inquiries and reviewing unusual account and card activity.
Added 41 mins ago
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Portfolio Data Analyst
BNP Paribas
Montreal, QC
- Full-time
Maintain and update local Portfolio Management tools through consistent design and development to support evolving business needs.
Added 41 mins ago
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Accounts Receivable Escalations Analyst
PointClickCare
Mississauga, ON
- $56,000 to $62,000 CAD / year
- Contract
Reporting to the Accounts Receivable Escalation Manager, the Accounts Receivable Escalations Analyst is responsible for the preparation of demand letters, termination letters and final…
Added 41 mins ago
TS
Human Resources Analyst (Learning & Development) (12-month contract)
T&T Supermarket
Richmond, BC
- $44,000 to $55,000 CAD / year
- Contract
Support system configuration, user access, and troubleshooting of HRIS-related issues
Added 41 mins ago
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Sr Data Analyst (Equity/Social Identity)
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Ottawa, ON
- Full-time
Reporting to the Program Manager Equity, Diversity & Inclusion, the Senior Data Analyst is responsible for providing material support and analytic advice to Senior Leadership including…
Added 43 mins ago
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Senior Business Application Specialist
TD
Toronto, ON
- Full-time
Lead or provide expertise to Product owners/Business system Analysts/ Data Analysts / Specialists in defining and managing detailed requirements, operating model, Features/Epics/user…
Added 43 mins ago
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Strategic Initiatives Analyst
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Victoria, BC · James Admin. Bldg.
- Full-time
The Strategic Initiatives Analyst provides a high level of support on strategic dossiers in the portfolio of the Vice-President (Research and Innovation) [VPRI]. The role of the incumbent…
Added 43 mins ago
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Telco Analyst
The Salvation Army Canada and Bermuda Territory
Toronto, ON · Territorial Headquarters
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…necessities such as food, clothing and shelter. In addition, we support people experiencing unemployment, addiction and family challenges. We continually adapt and innovate to meet emerging…
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Sr Data Analyst (Equity/Social Identity)
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Ottawa, ON
Reporting to the Program Manager Equity, Diversity & Inclusion, the Senior Data Analyst is responsible for providing material support and analytic advice to Senior Leadership including…
Added 43 mins ago
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Remote, Canada
- Full-time
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Added 43 mins ago
Policy and Issues Analyst
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Added 58 mins ago
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Added 1 hour ago
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Financial Analyst
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Mississauga, ON
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the respective Manager or designate, the primary role of the Financial Analyst
Added 1 hour ago
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Reliability Planning Analyst (RPA)
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Toronto, ON · Markham, ON
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Amentum is seeking a Reliability Planning Analyst I to support our team of multi-skilled technicians in a manufacturing, warehouse/distribution, and office environment.
Added 1 hour ago
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IT Helpdesk Analyst
Medcan
Toronto, ON
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The Medcan IT team is recruiting an enthusiastic, energetic and client-focused professional for the position of Analyst, Helpdesk.
Added 1 hour ago
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HR Technology Senior Analyst
CAE
Montreal, QC
- Full-time
Working closely with internal clients such as Recruitment and other HR functions, the Senior Analyst supports enhancements to business processes and system functionality. Examples may…
Added 1 hour ago
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Commercial Sales Support Specialist - Temporary 12 Months - Danone Canada
Danone
Boucherville, QC
- $60,000 to $75,000 CAD / year
- Full-time
As a Commercial Sales Support Specialist, you'll be a key player in our operations, supporting the Customer Business Team and Sales Planning Analyst. This role is essential for ensuring…

CANES Community Care

Information Management Analyst

Toronto, ON, Canada
Etobicoke, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 7, 2026
Posting language: English
Posted: Oct 8, 2026

Original job description

Support a Mission-Driven Team as a Information Management Analyst!

CANES Community Care is a not-for-profit organization committed to providing outstanding support and care services that enhance the lives of seniors, enabling them to remain in their homes and communities. Guided by our vision - Live well, age well – with CANES Community Care - we foster a workplace culture rooted in our core values: Reliable, Reputable, Responsive, and Reaching.

POSITION SUMMARY:

Reporting to the Director, Corporate Services, the Information Management Analyst supports CANES Community Care’s information management, business systems administration, data governance, reporting, and operational analytics functions. The role ensures the accuracy, integrity, and effective use of workforce, client-service, operational, and financial data while supporting organizational decision-making, business process improvement, and technology initiatives.

Working collaboratively with operational leaders, Finance, Payroll, Scheduling, and external vendors, the Information Management Analyst serves as a key resource for data quality, reporting, system optimization, user support, and the successful adoption of business technologies.

KEY RESPONSIBILITIES:

Information Management, Reporting & Analytics

Maintain the accuracy, integrity, and quality of workforce, client, operational, payroll, billing, and financial data across organizational systems.
Perform data validation, reconciliations, audits, and quality assurance reviews to identify and resolve discrepancies.
Develop, maintain, and distribute recurring and ad hoc reports, dashboards, performance metrics, and analytical summaries.
Support Power BI reporting and performance monitoring by analyzing trends, identifying opportunities for improvement, and providing actionable insights.
Collaborate with stakeholders to define reporting requirements, performance indicators, and operational measures.
Maintain documentation related to reporting, workflows, data standards, and business processes.

Business Systems Analysis, Integration & Support

Support the administration, maintenance, integration and optimization of AlayaCare and other business applications.
Investigate and resolve system, workflow, data, and integration issues in collaboration with users, vendors, and internal stakeholders.
Monitor system functionality, interfaces, integrations and data exchanges to ensure effective and reliable operations.
Develop and maintain user documentation, standard operating procedures, and training materials.
Provide training, guidance, and ongoing support to employees on business systems, workflows, and information management practices.
Support client and caregiver portal administration, onboarding, access management, and issue resolution.

Data Governance, Compliance & Continuous Improvement

Promote data governance and information management best practices through consistent standards, quality controls, and documentation.
Support compliance with privacy legislation, organizational policies, contractual requirements, and reporting obligations.
Participate in system implementations, upgrades, testing, integration activities, and User Acceptance Testing (UAT).
Assist with project planning, change management, training, go-live support, and post-implementation activities.
Identify and recommend opportunities to improve workflows, reporting capabilities, system performance, automation, and operational effectiveness.

Other

Contribute to a culture of client safety and employee Health and Safety, by complying with all safety practices of the organization, reporting unsafe practices and adverse events, and acting on safety recommendations
Ensures compliance with all organizational policies, including but not limited to workplace conduct, health and safety, privacy, and workplace violence and harassment policies

QUALIFICATIONS:

Education

Post-secondary degree or diploma in Information Management, Business Analysis, Information Systems, Data Analytics, Health Administration, or a related field, or an equivalent combination of education and experience.

Experience

Experience supporting information management, business systems administration, reporting, analytics, or data quality functions.
Experience working with workforce management, scheduling, payroll, billing, client-service, or enterprise business systems.
Experience developing reports, dashboards, and performance metrics.
Experience supporting system implementations, upgrades, integrations, or process improvement initiatives is an asset.
Experience within healthcare, home care, community support services, or a related sector is an asset.

Knowledge, Skills & Abilities

Experience with AlayaCare is required
Strong analytical, problem-solving, and critical-thinking skills.
Demonstrated attention to detail and commitment to data accuracy and quality.
Advanced proficiency with Microsoft Excel and Microsoft Office applications.
Experience with Power BI or other business intelligence and reporting tools.
Knowledge of information management, data governance, privacy, and quality assurance principles.
Strong organizational, communication, and stakeholder-management skills.
Ability to manage competing priorities and work effectively in a fast-paced environment.
Understanding of privacy, confidentiality, and regulatory compliance requirements.

This job description outlines the principal duties of the role and is not exhaustive. Other duties may be assigned as operational needs require.

We do not use AI for recruitment, all applications and interviews are reviewed by our Talent Acquisition team. This role is a current position. The compensation offered is determined based on the successful candidate’s relevant experience, skills, and competencies, taking into consideration internal equity.

CANES Community Care is an equal opportunity employer committed to fostering a diverse, inclusive, and barrier-free workplace. We welcome applications from all qualified individuals and strive to attract, develop, and retain talent from a wide range of backgrounds, experiences, and perspectives.

In accordance with the Accessibility for Ontarians with Disabilities Act (AODA), accommodations are available upon request throughout the recruitment and selection process. If you require any accommodations, please let us know and we will work with you to meet your needs.

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More about this job

Responsibilities

Maintain and improve the accuracy, governance, reporting, and analysis of workforce, client-service, operational, payroll, billing, and financial data. Support AlayaCare and other business systems through administration, troubleshooting, integrations, user training, implementation activities, and continuous process improvement.

Requirements

A post-secondary degree or diploma in information management, business analysis, information systems, data analytics, health administration, or a related field is required, or equivalent education and experience. Candidates need experience with AlayaCare, business systems or information management, reporting and data quality, advanced Microsoft Excel skills, and familiarity with Power BI, privacy, and data governance.

Skills

AlayaCare
Information Management
Data Governance
Data Quality Assurance
Data Validation
Reporting And Analytics
Power BI
Microsoft Excel
Systems Integration
Workflow Analysis
User Acceptance Testing
Privacy Compliance
Stakeholder Management
Training And User Support
Process Improvement

Visa sponsorship

Not detected in the job text

Keywords

AlayaCare
Power BI
Microsoft Excel
Microsoft Office
Information Management
Data Governance
Data Quality
Data Validation
Data Reconciliation
Reporting
Dashboards
Performance Metrics
Operational Analytics
Systems Integration
Workforce Management
Scheduling
Payroll
Billing
Client-Service Systems
User Acceptance Testing
System Implementation
Change Management
Process Improvement
Privacy Compliance
Quality Assurance
Standard Operating Procedures
Training Materials
Portal Administration

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