Youth League and Program Manager
- Langley (District), BC, Canada
- City of Langley, BC, Canada
Rate of Pay: Rate of Pay: $50,000 - 55,000/year · Full-time
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Job details
- Pay
- Rate of Pay: Rate of Pay: $50,000 - 55,000/year
- Job type
- Full-time
- Apply by
- Experience
- 3-5 years of supervisory experience in a Sports-related business.
- Posting language
- English
- Posted
Original job description
Rate of Pay: Rate of Pay: $50,000 - 55,000/year
Job Summary
The Youth League and Program Manager position at Canlan Sports involves overseeing Youth Leagues, Learn to Skate, Learn to Play Hockey Programs, and Camps. The role requires collaboration with Centralized Programs teams to maintain consistent program delivery. Leadership, innovation, and a focus on customer service are key aspects of this role.
Position Requirements
- Adherence to approved Canlan Sports policies and on-site schedules.
- Occasional travel for team meetings or conferences.
- The Manager is accountable for:
- Staff management, program operations oversight, optimizing customer experience, and financial management.
- Team Management: Oversight of part-time instructors with an emphasis on consistent program delivery.
- Customer Relationship Development: Fostering a customer-focused culture.
- Sales Leadership: Driving program promotion and sales.
- Decision-making and Management: Assisting in the execution of the Annual Operating Plan.
- Building strategic partnerships internally to drive the success of Canlan Sports.
- University Degree or College Diploma in Business, Recreation, Facility Management, or related.
- Standard First Aid/AED certification preferred.
- Clear vulnerable sector police check required.
- 3-5 years of supervisory experience in a Sports-related business.
- Proficiency in Microsoft Office.
- Experience with camps and community programs.
- Knowledge of various sports, particularly Hockey and figure skating.
- Strong organizational and customer management skills.
NOTE: Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. We are an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices. As part of our recruitment and hiring practices, we may use AI-based tools to assist in the initial screening and assessment of applications. All final hiring decisions are made by human reviewers.
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More about this job
Responsibilities
Oversee youth leagues, Learn to Skate and Learn to Play Hockey programs, and camps, coordinating with centralized teams to ensure consistent delivery. Manage staff and program operations, improve the customer experience, promote and sell programs, and support financial management and execution of the Annual Operating Plan.
Requirements
Requires a university degree or college diploma in business, recreation, facility management, or a related field, along with 3–5 years of supervisory experience in a sports-related business. Candidates should have Microsoft Office proficiency, experience with camps and community programs, knowledge of sports - particularly hockey and figure skating - and strong organizational and customer management skills; Standard First Aid/AED is preferred and a clear vulnerable sector police check is required.
Skills
- Staff Management
- Program Operations
- Customer Service
- Sales Leadership
- Financial Management
- Decision-Making
- Program Promotion
- Organizational Skills
- Microsoft Office
- Camp Management
- Community Programs
- Hockey
- Figure Skating
- Sports Program Delivery
- Partnership Development
Visa sponsorship
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Categories
- Sports & Recreation
- Management & Leadership
- Customer Service & Support
- Sales
Keywords
- Youth Leagues
- Learn to Skate
- Learn to Play Hockey
- Camps
- Program Operations
- Staff Management
- Customer Service
- Sales Leadership
- Financial Management
- Annual Operating Plan
- Sports Recreation
- Community Programs
- Hockey
- Figure Skating
- Microsoft Office
- Standard First Aid
- AED Certification
- Vulnerable Sector Police Check
- Partnership Development