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Canna Cabana

Assistant Store Manager

Ottawa, ON, Canada
111 Rideau Street, Rideau, Ottawa, ON, K1N 5X1, Canada

$21 to $23 CAD / hour · Full-time

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Job details

Pay: $21 to $23 CAD / hour
Job type: Full-time
Apply by: Nov 27, 2026
Experience: 4-5+ years of retail management experience in retail.
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

Our retail Assistant Store Manager (ASM) is vital to delivering a distinctive shopping experience. The ASM is primarily responsible for working collaboratively with the SM and company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

Responsibilities

Sales Associate Support:

Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
Support SM and team members and provide positive and constructive feedback so that they grow professionally
Support SM and all team members on work procedures and policies so that everyone understands what's required to do a great job
Follow written SOPs as changes to policy and/or regulations occur and ensure compliance among team
Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high-volume retail store.

Sales and Customer Service:

Utilize customer and team member feedback to readily implement changes to improve the customer experience
Track all employee and store sales daily to ensure optimal performance

Daily Store Operations:

Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
Assist SM(s) with inventory, sales, and compliance audits
Perform all daily opening and closing procedures
Ensure that the sales floor is adequately stocked at all times
Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
Ensure all expired/damaged/returned product is logged and disposed of according to regulations
Assist in receiving and ensuring that all AGCO/wholesale deliveries are compliant and accurate compared to invoices, etc.
Provide daily correspondence via email and manager’s log, with the team members as needed
Comply with all HR policies, including confidentiality and non-disclosures
Maintain a clean and organized work environment.

Qualifications

CannSell license from AGCO
Clean Criminal Background check
4-5+ years of retail management experience in retail.
Possess or Ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO within the first month of employment.
A valid First Aid certification is considered an asset
Must have proficiency in Microsoft Office
Experience managing in a Unionized environment.
Sound knowledge of Cannabis plants and different strains of Cannabis
Knowledge of standards of Cannabis Retail stores set by AGCO.
Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
Achievement-oriented and hard working
Must successfully pass an extensive background check.
Organized, flexible, and empathetic
Detail-oriented and proactive
Excellent leadership and management skills
Strong time management and prioritization skills
Ability to multi-task in a fast-paced, high-volume environment
Strong communicator who can present ideas clearly
Strong problem-solving and decision-making skills
Entrepreneurial, collaborative, an extremely positive attitude
Knowledgeable about the cannabis industry and its policies and laws
Ability to work nights, holidays and weekends and different locations

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

Job Types: Full-time, Permanent

Location: 111 Rideau Street Rideau, Ottawa, Ontario K1N 5X1 Canada

Pay Range: $21.00 - $23.00 CAD per hour

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Assistant Store Manager is responsible for managing day-to-day retail operations, including supervising staff and ensuring compliance with all regulations. They also support the Store Manager in driving sales, maintaining inventory accuracy, and delivering a high-quality customer experience.

Requirements

Candidates must have 4-5+ years of retail management experience and possess or be able to obtain a Cannabis Retail Manager License. Proficiency in Microsoft Office and a strong understanding of cannabis industry laws and regulations are required.

Skills

Retail management
Cannabis industry knowledge
Leadership
Customer service
Inventory management
Compliance
Time management
Problem-solving
Decision-making
Microsoft Office
Communication
Multi-tasking
Team motivation
Conflict resolution
SOP compliance

Benefits

Growth opportunities
Unlimited bonus earning potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Management
CannSell
AGCO
Inventory
Compliance
Sales
Customer Service
Operations
Leadership
Microsoft Office
Unionized environment
Retail management
SOP
Audits
Reconciliation
Background check
First Aid
High-volume retail

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