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Canna Cabana

Retail Assistant Store Manager

1225 1 Street SE, High River, AB, T1V 0J5, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 12, 2026
Posting language: English
Posted: Oct 22, 2026

Original job description

Overview

The Retail Assistant Store Manager at High River will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of the store according to set goals and business objectives. Daily operations include staff scheduling, supervision and management, customer satisfaction, product quality assurance, store maintenance, and health and safety compliance.

Address:

1225 1 Street SE Unit G High River, Alberta T1V 0J5 Canada

Responsibilities

Job Duties

Provide assistance to store management in supervising and facilitating the daily operations of the store.
Oversee the responsibilities of the Store Manager in their absence.
Assist in the delivery of key personnel management, such as interviews, promotions, performance reviews and disciplinary actions, only when requested.
Provide direction, guidance and instruction to all store associates as required.
Ensure store conditions are consistently upheld to established standards.
Assist in creating weekly staffing schedules; ensuring staffing levels adequately meet business needs, only when requested.
Liaise constantly with the various departments of the store to ensure information is conveyed properly and expectations are communicated.
Greet and assist customers in a way that models exemplary conduct to other staff.
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members.
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary.
Ensure that all health, safety and security regulations are adhered to and required standards are met
Oversee and assist in inventory management.
Other duties as required.

Qualifications

Requirements

Must have valid SellSafe Certification
Minimum of 3 years of work experience in the retail industry required.
Minimum 2 years of work experience in a supervisory role in a retail environment required.
A valid First Aid certification is considered an asset
Demonstrated service orientation required.
Excellent time management and prioritizing skills are required.
Demonstrated ability to train and motivate staff required.
Skills to monitor and assess staff performance are required.
Basic office administration skills required.
High level of proficiency with Microsoft Office productivity suite.
Highly effective teamwork skills.
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization.
Strong customer service and troubleshooting skills.
A well-defined sense of diplomacy.
Excellent teamwork and team-building skills.
Thorough understanding of applicable health and safety legislation.
A professional, responsive, and positive work attitude is essential.
Ability to work any shift based on business needs, Monday to Sunday.
Ability to work nights, holidays and weekends and different location.

Job Types: Full-time, Permanent

Job Location: 1225 1 Street SE Unit G High River, Alberta T1V 0J5 Canada

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -SellSafe Cannabis Staff Training | AGLC

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

#HT

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More about this job

Responsibilities

Assist the Store Manager with daily store operations, including supervising staff, scheduling, customer service, inventory management, and maintaining store standards. Support compliance with company policies and health, safety, and security requirements, and oversee store operations when the Store Manager is absent.

Requirements

Requires at least three years of retail experience, including at least two years in a retail supervisory role, and a valid SellSafe Certification. Candidates need strong customer service, communication, teamwork, staff training, time management, and Microsoft Office skills; First Aid certification is an asset.

Skills

Retail Operations
Staff Supervision
Staff Scheduling
Personnel Management
Staff Training and Motivation
Performance Monitoring
Customer Service
Complaint Resolution
Inventory Management
Teamwork
Written and Verbal Communication
Time Management
Prioritization
Microsoft Office
Health and Safety Compliance
SellSafe Certification

Benefits

Unlimited Bonus Earning Potential
Growth Opportunities
Learning Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail Operations
Cannabis Retail
SellSafe Certification
First Aid Certification
Staff Scheduling
Staff Supervision
Interviews
Promotions
Performance Reviews
Disciplinary Actions
Customer Satisfaction
Customer Service
Complaint Resolution
Inventory Management
Product Quality Assurance
Store Maintenance
Health and Safety Compliance
Security Regulations
Microsoft Office
Teamwork
Staff Training
Staff Motivation
Performance Monitoring
Business Operations

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