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Canna Cabana

Retail Sales Associate

Vancouver, BC, Canada
191 West 2nd Avenue, Olympic Village, Vancouver, BC, V5Y 1B8, Canada

Part-time

Apply on careers-cannacabana.icims.com About employer

Applications open in a new tab.

Job details

Job type: Part-time
Apply by: Dec 13, 2026
Experience: Minimum 2-3 years of Retail Experience in sales and customer service required.
Posting language: English
Posted: Nov 14, 2026

Original job description

Overview

Canna Cabana is actively seeking Part-Time Sales Associates who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Address:

191 West 2nd Avenue Olympic Village, Vancouver, British Columbia V5Y 1B8 Canada

Responsibilities

Greet customers and discuss type, quality, and quantity of merchandise or services required
Maintain a high level of product and service knowledge
Replace used stock, rotate current stock, and ensure satisfactory inventory levels
Participate in merchandising and promotional activities for accessories.
Ensure store conditions are consistently upheld to established standards
Adapt communication style in order to deliver information effectively to a range of individuals
Always maintain professionalism, tact, diplomacy, and sensitivity to portray the company in a positive manner
Attempt to calm irate customers by explaining the situation while attempting to resolve the issue to the best of your abilities
Take orders from customers and prepare products for purchase
Ensure that customers are satisfied with the issue resolution as well as the resolution process itself
Assist with display of merchandise
Assist with inventory management
Ensure accuracy in all transactions, inventory, and procedures
Participate in all manner of store maintenance
Prepare merchandise for purchase
Work in partnership with management and other employees to maximize store sales and in-store presence
Answer external and internal phone calls and transfer calls to the appropriate person or Store Manager.
Ensure that all health, safety, and security regulations are adhered to and required standards are met
Available to work any shift depending on Store Operation
General housekeeping of store spaces (vacuum / sweep sales floor area, wipe down counters & glass display cabinets, etc.)
ID customers as required by Cannabis Retail Store Handbook
Abide by all company policies and procedures as directed by the Store/Assistant Managers

Qualifications

Must provide a copy of completed Selling It Right - Cannabis Retail Certification.
Must provide a copy of clean Criminal Background Check prior to start date.
Minimum 2-3 years of Retail Experience in sales and customer service required.
A valid First Aid certification is considered an asset
Must have knowledge of and passion for cannabis and accessories.
Must be available for shift work any time according to business needs, Monday to Sunday.
Ability to work nights, holidays and weekends and different locations
Excellent written and verbal communication skills.
Team player mentality.
Ability to compute basic mathematical problems.
Attention to detail.
Desire to educate customers and the community about the benefits associated with cannabis use without giving medical advice.

Job Types: Part-time, Permanent

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get your Selling It Right Licence please visit-

Selling It Right Course | Responsible Service BC (gov.bc.ca)

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

Apply on careers-cannacabana.icims.com About employer

More about this job

Responsibilities

The Sales Associate is responsible for greeting customers, providing product information, and maintaining store inventory and cleanliness. They must also handle transactions accurately, resolve customer issues, and adhere to all health, safety, and security regulations.

Requirements

Candidates must possess a Selling It Right - Cannabis Retail Certification and a clean criminal background check. A minimum of 2-3 years of retail sales experience is required, along with a strong passion for cannabis products.

Skills

Customer service
Retail sales
Inventory management
Communication
Product knowledge
Cash handling
Conflict resolution
Merchandising
Cannabis product knowledge
Teamwork
Basic mathematics
Attention to detail
Health and safety compliance
Housekeeping
Professionalism

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Sales Associate
Customer Service
Inventory Management
Selling It Right
Criminal Background Check
Merchandising
Store Maintenance
First Aid
Retail Operations
Compliance
Point of Sale
Product Education
Team Player

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Work requirements

Jobs in Canada