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Added 7 mins ago
SM
RQ11502 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11502
Added 7 mins ago
SM
RQ11502 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11502
Added 7 mins ago
SM
RQ11502 – Product Manager – Senior
S M Software Solutions Inc
Toronto, ON
- Internship
Client: Ministry of Public and Business Service Delivery and Procurement – RQ11502
Added 8 mins ago
AX
Underwriting Assistant - Cyber/E&O
AXA XL
Toronto, ON
- Full-time
…compliant outcomes. The role combines robust analytical and customer service skills with a commitment to data quality, regulatory compliance, and the adoption of AI-enabled tools that…
Added 25 mins ago
RB
Client Advisor Intern
Royal Bank of Canada
Burnaby, BC
- Part-time
Track record in building rapport and maintaining client relationships within the financial or service industry
Added 25 mins ago
RB
Client Advisor
Royal Bank of Canada
Edson, AB
- Part-time
· Track record in building rapport and maintaining client relationships within the financial or service industry
Added 25 mins ago
GH
Field Service Representative
GE HEALTHCARE
Remote, Canada
- Other
- Remote
Liaise with local Field Customer Team, Technical Account Manager, and Account Manager at technical and business levels to provide efficient service delivery in customer accounts within…
Added 36 mins ago
OR
Outbound Sales Representative
OSL Retail Services
Mississauga, ON
- Full-time
Identify the specific needs and offer tailor-made solutions while offering impeccable customer service.
Added 36 mins ago
R
Department Manager
RONA
Longueuil, QC · Saint-Hubert, QC
- Full-time
…an environment where your leadership, drive and passion for customer service will be at the heart of our collective success. Build your career by contributing to an exceptional customer…
Added 36 mins ago
WC
cashier
Walmart Canada
New Minas, NS
- Full-time
Refers appropriate service and transactional items to a Customer Service Manager as required.
Added 36 mins ago
WC
Self Checkout Attendant
Walmart Canada
New Minas, NS
- Full-time
…reassuring way and escalate cash or technical issues to the Customer Service…
Added 36 mins ago
ER
Maintenance Technician - Vintage
Equity Residential
ON · Ontario, Canada
- Full-time
As an owner, developer, and manager of more than 180,000 apartment homes in major markets across the US, we have the scale to offer something most companies can't. At Vivmark, team members…
Added 36 mins ago
CH
Host Ambassador, Upper Canada/Cornwall – ON
Canada Homestay Network
Cornwall, ON
- Part-time
Relationship Manager - Red Deer, AB Canada Homestay Network
Added 40 mins ago
SD
Merchandiser, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
St. John's, NL
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 40 mins ago
LC
PC Express Department Manager
Loblaw Companies Limited
Penticton, BC
- Full-time
We’re looking for Talented Passionate Leaders with a proven record of delighting customers and growing sales. As a Manager in one of our stores, you will have an immediate impact on sales…
Added 40 mins ago
W
(CAN) Front End Checkout Team Associate
Walmart
Victoria, BC
- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 54 mins ago
TO
ASSISTANT SHOWROOM MANAGER
The Outlet Shoppes at Atlanta
Purple Springs, AB
- Full-time
As an Assistant Showroom Manager, you'll play a key role in supporting the Showroom Manager by driving sales, delivering outstanding customer experiences, and helping the store achieve…
Added 56 mins ago
T
Customer Experience Associate
TD
Calgary, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 56 mins ago
KD
Senior Technical Associate
Keurig Dr Pepper
Mississauga, ON
- $49,900 to $59,488 CAD / year
- Full-time
Strong communication (verbal, written) and customer-service skills;
Added 56 mins ago
A
Wealth Experience Associate
ATB
Lethbridge, AB
- Full-time
…portfolio of ATB Wealth clients. Under the direction of the Manager, you are client obsessed and will be responsible for ensuring ongoing delivery of friendly, efficient and professional…
Added 56 mins ago
Key Holder - The Cosmetics Company Store - Part Time - Company Store - Winnipeg, MB
Estée Lauder Companies
Winnipeg, MB
We are looking for a dynamic and inspirational Key Holder to support the Store Manager and Assistant Manager to ensure the smooth efficient running of the Store. You will use your…
Added 56 mins ago
EL
Store Manager Store Manager
Estée Lauder Companies
Toronto, ON
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 56 mins ago
SC
store manager, Scarborough, Markham
Starbucks Coffee Company
Toronto, ON · Markham, ON
- $62,500 to $82,600 CAD / year
- Full-time
3 years retail / customer service management experience
Added 56 mins ago
SC
shift supervisor - Store# 67080, 1170 Muskoka District Rd S
Starbucks Coffee Company
Gravenhurst, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 56 mins ago
SC
shift supervisor - Store# 16278, THICKSON AND NICHOL
Starbucks Coffee Company
Whitby, ON
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…

Canna Cabana

Retail Shift Leader

Ottawa, ON, Canada
87 Clarence Street, Byward, Ottawa, ON, K1N 5P5, Canada

$19 to $21 CAD / hour · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $19 to $21 CAD / hour
Job type: Full-time
Apply by: Oct 18, 2026
Posting language: English
Posted: Oct 5, 2026

Original job description

Overview

Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Must have valid CannSell to work in a retail cannabis store.
Must have or be able to successfully complete a Police Background Check.
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Job Types: Full-time, Permanent

Location: 87 Clarence Street Byward, Ottawa, Ontario K1N 5P5 Canada

Pay Range: $19.00 - $21.00 CAD per hour

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

Apply About employer

More about this job

Responsibilities

The Shift Leader assists store management in overseeing daily operations, ensuring staff adhere to company policies, and maintaining high standards of customer service. They are responsible for achieving sales targets, managing inventory processes, and providing direction to store associates.

Requirements

Candidates must have a valid CannSell license and a minimum of 2 years of retail experience, with a preference for cannabis industry background. Applicants must also be able to pass a police background check and possess strong communication and leadership skills.

Skills

Retail management
Customer service
Sales leadership
Inventory management
Staff training
Team leadership
Time management
Communication
Troubleshooting
Microsoft Office
Health and safety compliance
Diplomacy
Conflict resolution
Personnel management
KPI tracking

Benefits

Unlimited bonus earning potential
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
CannSell
Shift Leader
Inventory Management
Sales Targets
KPIs
Customer Service
Staff Supervision
Health and Safety
Microsoft Office
Retail Operations
Team Building
Police Background Check
First Aid
Retail Management

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