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Added 1 hour ago
CC
Retail Shift Leader
Canna Cabana
Canmore, AB
- Full-time
Support the Store Manager and Assistant Store Manager with daily operations and assume leadership responsibilities in their absence.
Added 5 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Calgary, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 6 hours ago
L
Assistant Manager
LensCrafters
Toronto, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 10 hours ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 11 hours ago
WC
(CAN) Leader de nuit
Walmart Canada
Rouyn-Noranda, QC
- Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 12 hours ago
SH
Assistant Manager I
Sunglass Hut
Ottawa, ON
- Full-time
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 13 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
…activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle essentiel pour exécuter la stratégie du magasin, atteindre les objectifs de rendement et…
Added 13 hours ago
G
Gestionnaire adjoint/Unassigned Assistant Manager - Carrefour Laval
Gap
Laval, QC
- Full-time
…activement la marque auprès des clients et des employés. En tant que leader, vous jouez un rôle essentiel pour exécuter la stratégie du magasin, atteindre les objectifs de rendement et…
Added 13 hours ago
W
(CAN) Leader de nuit
Walmart
Rouyn-Noranda, QC
- Full-time
Assumes responsibility for store safety and security in the absence of the Overnight Assistant Manager. Manages accidents occurring during the overnight shift and ensures incidents are…
Added 14 hours ago
LC
Bakery InStore Assistant Department Manager Full Time Day
Loblaw Companies Limited
Oromocto, NB
- Full-time
…give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing the best in-store experience for…
Added 14 hours ago
LC
Apparel Assistant Department Manager Full Time Day Greenlight Requisition
Loblaw Companies Limited
Merritt, BC
- Full-time
…give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing the best in-store experience for…
Added 14 hours ago
LC
Apparel Assistant Department Manager Full Time Day
Loblaw Companies Limited
Oromocto, NB
- Full-time
…give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing the best in-store experience for…
Added 14 hours ago
Assistant Manager I
EssilorLuxottica Group
Ottawa, ON
The Assistant Manager I is a core member of the leadership team that drives Sunglass Hut's success. The Assistant Manager I works in partnership with the Store/Multi Store Manager to…
Added 16 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
AB · Edmonton, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 16 hours ago
ETOBICOKE - QUEENSWAY
Kitchen Stuff Plus
Toronto, ON
Reports to: Store Manager, Assistant Manager, Shift Leader
Added 17 hours ago
Retail Assistant Brand Manager, Sandro/Maje, (Holt Renfrew Ogilvy, Montreal)
SMCP NORTH AMERICA (US, CANADA)
Montreal, QC
As an Assistant Brand Manager, you’ll be a key leader in delivering an elevated client experience while inspiring and coaching your team to achieve excellence. You’ll lead by example,…
Added 19 hours ago
BR
Assistant Manager - Ottawa Tanger
Banana Republic
Ottawa, ON · Kanata, ON
- Full-time
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You’re responsible for driving profitable sales growth through all…
Added 19 hours ago
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Floor Manager
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- Full-time
People are at the heart of what Nature's Fare Markets does and with this lens, the Floor Manager acts as the lead operator on the sales floor, ensuring smooth day-to-day execution across…
Added 20 hours ago
7
Assistant Store Leader (Assistant Manager)
7-Eleven
Lethbridge, AB
- Full-time
…experience, we would love the opportunity to talk with you about our Assistant Store Leader Trainee role! We’re hiring immediately and are focused and dedicated to your success! We offer…
Added 21 hours ago
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Meat Assistant Department Manager Full Time Day
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…give excellent customer service and memorable experiences. Our Assistant Department Managers are dedicated people leaders who navigate us to providing the best in-store experience for…
Added 1 day ago
L
Assistant Manager
LensCrafters
Mississauga, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 1 day ago
L
Assistant Manager
LensCrafters
Toronto, ON · Etobicoke, ON
- Full-time
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 1 day ago
EL
Store Manager - Le Labo- Full time - Vancouver, CA
Estée Lauder Companies
Vancouver, BC
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 1 day ago
Assistant Manager
EssilorLuxottica Group
Toronto, ON · Etobicoke, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…
Added 1 day ago
Assistant Manager
EssilorLuxottica Group
Mississauga, ON
The Assistant Manager acts as a leader in absence of, or in support of the Store Manager & behaves as a business owner within the marketplace & LensCrafters organization. Represents…

Canna Cabana

Retail Shift Leader

Unit C 1702 Bow Valley Trail, Canmore, AB, T1W 1N5, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 14, 2026
Positions available: 1
Posting language: English
Posted: Oct 29, 2026

Original job description

Overview

Employer: Canna Cabana (a High Tide Inc. retail cannabis brand)

Job Title: Retail Shift Lead

NOC Code (2021): 62010 - Retail shift Leader (TEER 2)

Number of Positions: 1

Work Locations: Canna Cabana retail stores in Canmore, Alberta

Terms of Employment: Permanent, full-time

Split-Shift Premium:

Hours of Work: Minimum 30 hours per week, worked as a split shift structured around peak business hours (see below). Availability required for evenings, weekends, holidays, and rotation between the Canmore and Banff locations.

Language of Work: English

Position Summary:

Canna Cabana is the flagship retail cannabis brand of High Tide Inc. and operates licensed stores in Canmore and Banff, Alberta. The Retail Shift Supervisor supervises and co-ordinates the activities of sales associates during assigned shifts, ensures compliance with Alberta cannabis retail regulations, and delivers a high standard of customer service in a fast-paced retail environment. The role is performed on a split-shift basis built around the store's busiest periods and requires flexibility across store locations.

Split-Shift Schedule (Peak Hours)

The split shift is deliberately structured around the store's high-traffic periods. Cannabis retail traffic in the Canmore and Banff tourist market concentrates in a busy midday/early-afternoon period and again in a busy late-afternoon/evening period, with a slower lull in between. The Retail Shift Supervisor works a first 4-hour shift covering the earlier peak times, and then works a second 4-hour shift covering the later peak, with both shifts completed within 12 hours of their scheduled start time. This places experienced supervisory coverage on the floor when customer volume, ID verification, and compliance demands are highest. Total scheduled hours are 8 per day and 40 per week (5 days/week).

Responsibilities

Main Duties and Responsibilities (consistent with NOC 62010)

Supervise, co-ordinate, and provide direction, guidance, and instruction to sales associates during assigned shifts.
Authorize payments, refunds, exchanges, and merchandise returns in accordance with company policy.
Sell cannabis products and accessories, greet and assist customers, and ensure a positive shopping experience.
Resolve issues that arise during the shift, including customer requests, complaints, operational issues, and supply shortages, escalating to management where required.
Maintain specified inventory and support merchandise operations, including receiving, stocking, merchandising, product availability, and inventory control.
Train employees to ensure compliance with company standards, customer service expectations, and operational procedures.
Handle cash transactions accurately, including cash reconciliation, deposits, and adherence to cash-handling procedures.
Act as a key holder responsible for opening and/or closing the store, securing the premises, and following all required opening and closing procedures.
Verify customer identification and enforce Alberta's minimum-age requirements and all applicable cannabis retail regulations.
Ensure the secure storage, handling, sale, and documentation of cannabis products in accordance with regulatory requirements and company policies.
Support achievement of sales targets and encourage sales initiatives.
Maintain store cleanliness, organization, visual merchandising standards, and overall store presentation.
Ensure all employees follow workplace health and safety policies, security procedures, and applicable legislation.
Support the Store Manager and Assistant Store Manager with daily operations and assume leadership responsibilities in their absence.
Any other duties as assigned based on business needs.

Qualifications

Qualifications:

Completion of secondary school is required.
Minimum of 2 years of retail work experience is required; cannabis retail experience is preferred.
Demonstrated sales and service orientation, with a proven ability to train, motivate, and lead staff.
Strong time-management, prioritization, and problem-solving skills.
Basic office administration skills and proficiency with the Microsoft Office suite.
Effective verbal and written communication skills in English with individuals at all levels of the organization.
Thorough understanding of applicable health and safety legislation.
Ability to work evenings, weekends, holidays, and split shifts, and to work at different store locations.

Required Certifications

Valid SellSafe certification as required by the Alberta Gaming, Liquor and Cannabis (AGLC).
Must meet all AGLC licensing/registration requirements applicable to retail cannabis staff.
Successful completion of all mandatory company compliance and health & safety training.
Valid First Aid certification is considered an asset.

Working Conditions

Split-shift schedule built around peak business hours (two 4-hour shifts per day with an unpaid break in between); 8 scheduled hours per day and 40 hours per week.
Fast-paced retail environment with changing priorities.
Prolonged periods of standing and walking.
Flexible scheduling, including evenings, weekends, and holidays, with travel/rotation between the Canmore and Banff store locations.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -

SellSafe Cannabis Staff Training | AGLC

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

#HT

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More about this job

Responsibilities

Supervise and guide sales associates during assigned shifts while supporting customer service, sales, inventory, cash handling, and daily store operations. Ensure compliance with cannabis regulations, age-verification requirements, security procedures, and workplace health and safety policies, and support store management as needed.

Requirements

Completion of secondary school and at least two years of retail experience are required; cannabis retail experience is preferred. Candidates need a valid SellSafe certification and must meet applicable AGLC requirements, with strong leadership, customer service, communication, organizational, and problem-solving skills.

Skills

Shift Supervision
Staff Training
Team Leadership
Customer Service
Sales
Conflict Resolution
Inventory Control
Cash Handling
Cannabis Regulatory Compliance
Age Verification
Merchandising
Store Operations
Problem-Solving
Time Management
Microsoft Office
Health And Safety

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis Retail
Shift Supervisor
NOC 62010
Canna Cabana
High Tide Inc.
SellSafe Certification
AGLC
Cannabis Regulations
Age Verification
Customer Service
Sales Targets
Staff Training
Inventory Control
Merchandising
Cash Reconciliation
Cash Handling
Opening And Closing Procedures
Key Holder
Store Operations
Health And Safety
Security Procedures
Microsoft Office
First Aid
Split Shifts
Canmore
Banff

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