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TC
Service Writer
Toromont Cat
Brandon, MB
- Full-time
2+ years in a customer-facing role (service desk, admin, coordinator, dealership, hospitality, or retail leadership).
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MC
Adjudicator, Consumer Credit (6 Month Contract)
Meridian Credit Union
St. Catharines, ON · Toronto, ON · Etobicoke, ON
- $52,000 to $75,000 CAD / year
- Full-time
As an Adjudicator, Consumer Credit, you will provide exceptional service to all Retail lending channels (Branch/Digital, MMS, Broker) through prompt analysis, approval and/or direction for…
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SC
Financial Advisor/ Senior Financial Advisor - Oakridge Branch
Servus Credit Union
AB · Calgary, AB
- Full-time
To qualify, you will need at least 2 years of retail banking or related financial industry experience, preferably in sales or customer service and a high school diploma.
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Customer Care Representative-Victoria, BC
Sonova AG
Victoria, BC
Are you looking for an opportunity to make a difference? Are you comfortable working in a fast-paced retail clinic environment? Are you passionate about providing customer service that…
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Operations Advisors
Rennaï
Mont-Royal, QC
- Part-time
Have previous experience in a retail or customer service environment.
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OR
Wireless Sales Associate - Winnipeg Central
OSL Retail Services Inc
Winnipeg, MB
- Other
…opportunity to recognize and celebrate each other's milestones. We support those around us, and we’re always pushing each other to reach new heights. If you're interested in joining an…
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Overnight General Clerk (South Point)
Save-On-Foods
Surrey, BC · South Point - Surrey BC
- Part-time
Retail customer service experience (considered an asset).
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Coffee Bar Clerk
Save-On-Foods
Ladysmith, BC
- Part-time
Retail customer service experience (considered an asset).
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Patient Services Specialist - Part time
Solis Optics
Vancouver, BC
- Part-time
In this role you’ll deliver exceptional service and support, making an impact on people’s lives in a fun, supportive, dynamic, and rewarding environment.
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NF
Underwriter, Mortgages
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Remote, Canada
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…exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of…
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Keyholder - BOSS Niagara
HB Canada, Inc.
Niagara-on-the-Lake, ON
Strong customer service and selling experience
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FB
Customer Service Representative - TEMPLATE2
Farm Boy Inc.
Kingston, ON
- Up to $18 CAD / hour
- Full-time
You’ll help create the welcoming, fresh shopping experience Farm Boy is known for by delivering outstanding customer service and keeping our department looking its best. With an eye for…
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FB
Assistant Produce Manager
Farm Boy Inc.
Aurora, ON
- From $21.5 CAD / hour
- Full-time
Support daily operations by ensuring outstanding customer service, accurate merchandising and rotation, adequate staffing coverage, and consistent department cleanliness.
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JI
Hardware/Tools Associate
J.D. Irving, Limited
Lower Sackville, NS
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Kent is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through…
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Fashion Associate (Part time) - Reitmans Kingsgate Mall
Reitmans (Canada) Ltée/Ltd
Vancouver, BC
- Part-time
As a Fashion Associate, you will deliver personalized service and support daily store operations to ensure a welcoming, customer-first environment. From assisting in the fitting room to…
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EN
Seasonal Barista (Full-Time & Part-Time) - Eataly Eaton Centre
Eataly North America
Toronto, ON
- $18.6 CAD / hour
- Full-time
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…about all coffee menu items, provides high-quality, fast-paced service and is able to work at multiple QSR counters performing various functions. Reports to the QSR…
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BI
Food Service Team Member
Bento Inc.
Listowel, ON
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…maker, sushi cook, prep cook, line cook, server, crew member and customer…
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AC
Senior Financial Analyst, Financial Information and Controls
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At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
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Meat - Manager Meat
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Provide superior customer service to meet customer needs
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Provide superior customer service to meet customer needs
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Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
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Provide customers with friendly and professional service. Fulfill duties for all areas of the Bakery Department. Supervise the Bakery Department and staff in the absence of the Bakery…
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Personal Banking Associate Trainee
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…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 15 mins ago
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Assistant Branch Manager Trainee
TD
Brampton, ON
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
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Part-Time Sales Associate - Famous Footwear CAN
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As a Famous Footwear Sales Associate, you are passionate about providing the best shoe store experience for every customer. You do this by creating a welcoming environment and in-store…

Canna Cabana

Retail Shift Leader

Bay #130 100 Stockton Avenue, Okotoks, AB, T1S 1A3, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 3, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

Canna Cabana is actively seeking Full Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us at Okotoks, Alberta and become an important part of a company where the sky is the limit.

Responsibilities

Duties and Responsibilities:

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Qualifications:

Must have valid SellSafe Certification
Completion of high school and college/CEGEP/vocational or technical training required
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work nights, holidays and weekends and different locations

Job Types: Full-time, Permanent

Job Location: Bay #130 100 Stockton Avenue Okotoks, Alberta T1S 1A3 Canada

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -

SellSafe Cannabis Staff Training | AGLC

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Shift Leader assists store management in supervising daily operations, ensuring staff adhere to company policies and health and safety regulations. They act as a role model for customer service and sales while overseeing inventory processes and store conditions.

Requirements

Candidates must possess a valid SellSafe Certification and have at least two years of retail experience, preferably in the cannabis industry. Completion of high school and additional vocational or technical training is required.

Skills

Retail operations
Staff supervision
Customer service
Inventory management
Sales targets
KPI management
Team leadership
Time management
Conflict resolution
Health and safety compliance
Microsoft Office
Communication
Training and development
Diplomacy
Troubleshooting

Benefits

Unlimited bonus earning potential
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Shift Leader
SellSafe
Inventory Management
KPIs
Customer Service
Sales
Microsoft Office
Health and Safety
Team Leadership
Retail Operations
Staff Training
Administration
Compliance
Fastendr
High Tide

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