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Added 13 mins ago
TS
Kettle Area Team Lead (Daytime)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
A minimum of one year of related experience or working in customer service.
Added 13 mins ago
TS
Kettle Area Team Lead (Evening)
The Salvation Army in Canada
AB · Edmonton, AB
- Full-time
A minimum of one year of related experience or working in customer service.
Added 13 mins ago
LS
Levi’s® Store Manager - Tanger Outlets - Cookstown, ON
Levi Strauss & Co.
Cookstown, ON
- Full-time
…consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store…
Added 14 mins ago
RD
Manager, Operations II
RBC Dominion Securities
Toronto, ON
- Full-time
Process Improvement (15%) - Reduce risk, increase efficiency, or enrich customer service by suggesting process changes and/or system modifications
Added 14 mins ago
VF
Senior Project Delivery Specialist - RBT2 (4 Year Term)
Vancouver Fraser Port Authority
Vancouver, BC
- Contract
Participate in, and as directed by the Manager, lead one or more of the following workstreams, in collaboration with applicable port authority departments/division and in accordance with…
Added 14 mins ago
G
Seasonal Retail Sales Associate - Bayview Village
Gap
Toronto, ON · North York, ON
- Part-time
…engaging and connecting with our customers by providing excellent customer service resulting in brand loyalty. You’re an expert in product and use your knowledge and experience to educate,…
Added 28 mins ago
SD
Pharmacy Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
Toronto, ON
- Full-time
Commitment to providing exceptional customer service
Added 28 mins ago
LC
Joe Fresh Department Manager In Training
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Calgary, AB
- Full-time
Train and develop department associates in customer service, product knowledge, and merchandising
Added 44 mins ago
FT
General Manager
Fast Track Indoor Karting
Langley (District), BC · Langley, BC
- Full-time
…indoor PlayZone. We are seeking a proven General Manager to lead our people, strengthen operating standards and take full accountability for the day-to-day…
Added 44 mins ago
LS
Levi’s® Store Manager - Tanger Outlets - Cookstown, ON
Levi Strauss & Co.
Cookstown, ON
- Full-time
…consumers through a variety of functions and procedures relating to customer service, sales, merchandising, and store…
Added 44 mins ago
Director, Performance & Innovation, Health Products
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…helping accelerate innovation adoption that deliver measurable customer and business outcomes. Reporting to the AVP, Health Products, this role will enable improved performance across our…
Added 59 mins ago
Events Sales Specialist | Sports, Festivals & Community Events
Rogers Communications
Toronto, ON
…reliable connectivity, and we are committed to delivering the best customer experience, keeping Canadians connected to the people and things that matter…
Added 59 mins ago
M(
Solutions Architect, Integrations
MaintainX (An Autodesk Company)
Remote, Canada
- $97,000 to $140,000 CAD / year
- Full-time
- Remote
…Sales and our post-sales Integrations team, ensuring every customer commitment is technically sound before a contract is signed. You'll be the person who turns vague integration…
Added 59 mins ago
IB
Customer Experience Manager
Indigo Books & Music
Edmonton, AB
- $42,500 to $69,000 CAD / year
- Full-time
The Customer Operations Manager is responsible for the customer experience and the store’s omni sales results. They lead a team to master Indigo’s service model and to suggest and sell…
Added 59 mins ago
AC
D365 F&O Functional Analyst
Aston Carter
Richmond, BC
- Contract
Lead enhancements from requirements gathering through configuration, testing, and implementation.
Added 1 hour ago
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Manager, Export Liner
MSC Mediterranean Shipping Company
Mississauga, ON
- $75,000 to $84,000 CAD / year
- Full-time
Influence internal stakeholders across commercial, operations, customer service, equipment, and network teams to support trade objectives.
Added 1 hour ago
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Manager, After Hours Operations
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Brantford, ON
- Full-time
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Brant Community Healthcare System
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Demonstrates commitment to exceptional customer service with patients, families, staff, colleagues and community partners
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Pharmacy Technician
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Canna Cabana

Retail Shift Leader

Mississauga, ON, Canada
Unit B4A 925 Rathburn Road East, Tomken, Mississauga, ON, L4W 4C3, Canada

$17.95 to $19.5 CAD / hour · Part-time

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Job details

Pay: $17.95 to $19.5 CAD / hour
Job type: Part-time
Apply by: Nov 30, 2026
Posting language: English
Posted: Nov 3, 2026

Original job description

Overview

Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us at our Tomken store in Mississauga, ON and become an important part of a company where the sky is the limit.

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Must have valid CannSell to work in a retail cannabis store.
Must have or be able to successfully complete a Police Background Check.
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Job Types: Part-time, PermanentJob Location: Unit B4A 925 Rathburn Road East Tomken, Mississauga, Ontario L4W 4C3 Canada

Pay Range: $17.95 to $19.50 CAD per hour

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Shift Leader assists store management in overseeing daily operations, supervising staff, and ensuring company policies and safety regulations are upheld. They act as a role model for customer service and sales, while managing inventory and resolving customer issues on shift.

Requirements

Candidates must possess a valid CannSell license and have at least 2 years of retail experience, preferably in the cannabis industry. A successful police background check and proficiency in Microsoft Office are also required.

Skills

Retail operations
Staff supervision
Customer service
Sales leadership
Inventory management
Time management
Training and motivation
Conflict resolution
Health and safety compliance
Microsoft Office
Communication
Diplomacy
Team building
Troubleshooting
Cannabis retail knowledge

Benefits

Unlimited bonus earning potential
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Shift Leader
CannSell
Inventory Management
KPIs
Sales Targets
Customer Service
Staff Management
Health and Safety
Microsoft Office
Retail Operations
Team Leadership
Police Background Check
First Aid
Fastendr
High Tide Inc
Canna Cabana

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