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Added 12 mins ago
CB
Customer Service Coordinator
Canadian Blood Services
Brampton, ON
- Full-time
…indentifying needs, coordinating responses, and maintaining consistent service standards as assigned by the laboratory…
Added 27 mins ago
SC
shift supervisor - Store# 16187, STAVANGER & TORBAY - ST. JOHN'S
Starbucks Coffee Company
St. John's, NL
- Full-time
As a Starbucks Shift Supervisor, you will assist the store manager in executing store operations during scheduled shifts. As a team lead, you will deploy partners and delegate tasks to…
Added 42 mins ago
EF
Assistant Branch Manager (Willoughby Branch)
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- $64,400 to $82,500 CAD / year
- Full-time
…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…
Added 42 mins ago
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Added 42 mins ago
Personal Support Worker
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Under the general direction of the Clinical Manager, Acute and Reactivation Care Unit.
Added 42 mins ago
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Added 42 mins ago
General Duty Nurse (N2) - Women's Health Labour & Delivery
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General Duty Nurse (N2) - Women's Health Labour & Delivery
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Under the general supervision of the Manager Health Services, the Registered Nurse (RN) is responsible for providing professional registered nursing services for patients, including those…
Added 42 mins ago
General Duty Nurse (N2) - Women's Health Labour & Delivery
Winnipeg Regional Health Authority
Winnipeg, MB
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Added 57 mins ago
Assistant Store Manager
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Management Support: You support the Store Manager in managing day to day operations, coaching, and developing team members to positively impact growth and create best in class customer…
Added 1 hour ago
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Project Manager
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- $60 to $80 CAD / hour
- Contract
…managing 1015 smaller projects concurrently through all stages of delivery. The Project Manager coordinates schedules, budgets, stakeholders, and contractors while ensuring projects remain…
Added 1 hour ago
DR
Vice President, Operations
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Steinbach, MB
- Full-time
…continues to deliver the quality, reliability and level of service that customers have come to expect over more than six…
Added 1 hour ago
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Business Services Specialist
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Added 1 hour ago
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Support Services Attendant (Housekeeping)
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- Part-time
Ensures that food quality, presentation, dining room appearance and service delivery meet established department standards
Added 1 hour ago
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Robotics Project Manager
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- $38 to $52 CAD / hour
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Added 1 hour ago
Assistant Branch Manager (Willoughby Branch)
First West
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…and ensures current and potential members receive exceptional service by providing leadership, coaching and mentoring to direct reports. The ABM participates in goal setting, tracking…
Added 1 hour ago
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Fire Service Manager
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Calgary, AB · CAN AB Calgary Manitou Road
- Full-time
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Added 2 hours ago
TH
Order Picker Full Time - 7086 Winnipeg Southwest
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Winnipeg, MB
- Full-time
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Added 2 hours ago
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Added 2 hours ago
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Customer Service Coordinator- 6 Month Contract
The Home Depot Canada
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
Added 2 hours ago
TH
COORDONNATEUR DU SERVICE À LA CLIENTÈLE
The Home Depot Canada
Vaughan, ON
- Full-time
Reports to Manager, Supply Chain Customer Service
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Added 2 hours ago
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Application Support Analyst
Altis
Kamloops, BC
- $40 to $55 CAD / hour
- Contract
Working alongside experienced infrastructure and application professionals, you'll play an important role in system delivery, operational support, troubleshooting, and continuous…
Added 2 hours ago
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Registered Nurse- Paeds
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Canna Cabana

Retail Shift Leader

Toronto, ON, Canada
2318 Keele Street, Keele, North York, ON, M6M 3Z8, Canada

$17.95 to $19.5 CAD / hour · Part-time

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Job details

Pay: $17.95 to $19.5 CAD / hour
Job type: Part-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

Canna Cabana is actively seeking Part-Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Must have valid CannSell to work in a retail cannabis store.
Must have or be able to successfully complete a Police Background Check.
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Job Types: Part-time, Permanent

Pay Range: $17.95 to $19.50 CAD per hour

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Shift Leader assists store management in overseeing daily operations, ensuring staff adhere to company policies and health and safety regulations. They act as a role model for customer service and sales, while managing inventory and resolving customer complaints.

Requirements

Candidates must possess a valid CannSell license and have at least two years of retail experience, with a preference for cannabis industry background. Applicants must be able to pass a police background check and demonstrate strong leadership and communication skills.

Skills

Retail management
Customer service
Sales leadership
Inventory management
Staff training
Team building
Time management
Conflict resolution
Health and safety compliance
Microsoft Office
Communication
Diplomacy
Troubleshooting
KPI management

Benefits

Unlimited bonus earning potential
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Shift Leader
CannSell
Inventory Management
Sales Targets
KPIs
Customer Service
Staff Supervision
Health and Safety
Microsoft Office
Retail Operations
Team Leadership
Police Background Check
First Aid
Retail Kiosks
Fastendr
Canna Cabana
High Tide Inc

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