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Added 5 mins ago
TB
Distribution Coordinator - Contract
The Beer Store
Bolton, ON
- Contract
…brings passion, expertise, and a commitment to exceptional service every day. We are proud to foster a respectful and inclusive culture where diverse perspectives and experiences help us…
Added 5 mins ago
TB
Digital & eCommerce Specialist
The Beer Store
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- Full-time
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Added 5 mins ago
A
Spécialiste des services financiers/Finance Manager
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- Other
…les relations avec les prêteurs. De solides compétences en service client, en organisation et en négociation sont essentielles pour ce…
Added 5 mins ago
AX
Underwriting Manager, Middle Market Package
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Toronto, ON
- Full-time
As Underwriting Manager you will lead the Middle Market underwriting team focusing on property and casualty package for mid-sized businesses across Canada. Working with brokers and clients…
Added 5 mins ago
MC
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Manager – Banking Cloud & Platform Engineering
Added 5 mins ago
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- Full-time
We are looking for a Senior Manager, Enterprise Resource Planning (ERP) to lead the strategy, delivery, support, governance, and continuous improvement of Calian’s ERP and HRIS ecosystem,…
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S
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- Full-time
The Produce Supervisor is responsible to ensure a superior customer service experience by coaching, and developing friendly, well-trained staff. The Supervisor will supervise the department…
Added 5 mins ago
S
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Added 5 mins ago
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Recruitment Manager-FR
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- Full-time
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- Full-time
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Added 5 mins ago
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Dispatch Coordinator (Edmonton)
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AB · Edmonton, AB
- $55,000 to $65,000 CAD / year
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Added 6 mins ago
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Supporting the Vision, Values, Purpose and Commitments of Fraser Health including service delivery that is centered around patients/clients/residents and families, the Administrative…
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…the assigned site. The position reports to the Provincial Lab Manager located in Prince Albert and requires a high degree of independence, organization, and attention to…
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Added 20 mins ago
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Added 21 mins ago
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…practice-level priorities by leading data-driven Search strategy and delivery for a leading financial-services client. The role brings together search engine optimization (SEO), generative…
Added 21 mins ago
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Senior Project Manager (Experiential Production)
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Toronto, ON
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Our Experiential Operations, Production and Delivery team plays a pivotal role in the successful end-to-end delivery of our client accounts and events, owning client relationships, as well…
Added 21 mins ago
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Sr. Specialist, Risk Oversight and Policy Support
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…stakeholders to support timely mitigation. Reporting to the Manager, Policy and Risk Management, the incumbent completes a defined volume of monthly reviews to assess compliance with sales…
Added 35 mins ago
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Client Service Associate
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…with day-to-day administration and provides exceptional client service to support achievement of business objectives. A client-focused role, committed to managing and growing client…
Added 35 mins ago
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Route Driver CDL-B
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Added 35 mins ago
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Home Medical Equipment Delivery Driver (N/Atemps plein)

Canna Cabana

Retail Shift Leader

Ottawa, ON, Canada
3850 Cambrian Road, Barrhaven, Ottawa, ON, K2K 0T2, Canada

$17.95 to $19.5 CAD / hour · Full-time

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Job details

Pay: $17.95 to $19.5 CAD / hour
Job type: Full-time
Apply by: Nov 25, 2026
Posting language: English
Posted: Nov 4, 2026

Original job description

Overview

Canna Cabana is actively seeking Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us and become an important part of a company where the sky is the limit.

Responsibilities

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Must have valid CannSell to work in a retail cannabis store.
Must have or be able to successfully complete a Police Background Check.
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Job Types: Full-time, Permanent

Pay Range: $17.95 to $19.50 CAD per hour

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Shift Leader assists store management in overseeing daily operations, ensuring staff compliance with company policies, and maintaining high standards of customer service. They are responsible for achieving sales targets, managing inventory processes, and providing direction to store associates during their shifts.

Requirements

Candidates must possess a valid CannSell license and have at least two years of retail experience, with a preference for cannabis industry background. A professional attitude, strong communication skills, and the ability to work flexible shifts including nights, weekends, and holidays are required.

Skills

Retail management
Customer service
Sales leadership
Inventory management
Staff training
Team building
Time management
Conflict resolution
Health and safety compliance
Microsoft Office
Office administration
Communication
Troubleshooting
Diplomacy

Benefits

Growth opportunities
Unlimited bonus earning potential

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis
Shift Leader
CannSell
Sales
KPI
Inventory Management
Customer Service
Health and Safety
Microsoft Office
Team Leadership
Retail Operations
Staff Supervision
Police Background Check
First Aid

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