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Added 24 mins ago
GE
Event Centre - Food and Beverage Supervisor
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…controls while focusing on detail and quality presentation and customer service. Event Centre Supervisors are also responsible for training and coaching of the event center F&B staff, while…
Added 24 mins ago
GE
Blaze Bar & Grill Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 24 mins ago
GE
Banquet Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Greet guests promptly and provide a warm, professional welcome.
Added 24 mins ago
GE
Stage Bar Server
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
Under the direction of the Outlets Manager and Outlet Supervisor, the Server is responsible for providing professional, efficient, and attentive food and beverage service to guests in…
Added 24 mins ago
GE
Pastry Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…you have the drive to excel passion for creating exceptional customer service and be a part of the leading gaming, entertainment & hospitality destination in Calgary, we would like to hear…
Added 24 mins ago
GE
Hotel 1st Cook
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
This is a combined culinary, customer-service and vehicle-operation position. The employee must be capable of safely driving the food truck to approved locations and events while also…
Added 24 mins ago
GE
Reservation Agent - Internal Candidates Only
Grey Eagle Resort & Casino
Calgary, AB
- Full-time
…to work rapidly during busy periods while remaining calm and…
Added 24 mins ago
MG
Sales Associate (Seasonal)
Mind Games
Dartmouth, NS
- Part-time
Added 39 mins ago
SD
Pharmacist, Hourly Full Time Flexible Shifts
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Saskatoon, SK
- Full-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
SD
Pharmacist, Hourly Part Time Day
Shoppers Drug Mart
New Westminster, BC
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 39 mins ago
TT
Quality Engineering Intern
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Toronto, ON
- Full-time
…circuit board manufacturing environment. Students gain practical experience, contribute to improvement projects and build professional skills with support from experienced…
Added 54 mins ago
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Dietary Aide Casual AgeCare Aurora
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Aurora, ON
- Part-time
To serve meals to residents and guests in a professional and courteous manner.
Added 1 hour ago
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Représentant des ventes – Région d’Ottawa, ON et Gatineau, QC
USG
Montreal, QC
- Other
1 à 3 ans d’expérience en service à la clientèle/vente, de préférence dans le secteur de l’amélioration résidentielle, des matériaux de construction ou de la construction.
Added 1 hour ago
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Pharmacy Manager
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Mississauga, ON
- $50 to $60 CAD / hour
- Full-time
…recognized for our diversity, inclusion, and exceptional employee experience, we…
Added 1 hour ago
BC
Marketing Specialist
BIOAGRINEC CONSULTING & RECRUTEMENT
Canada
- Full-time
…and execute marketing initiatives that drive brand awareness, customer engagement, and business growth. This role is responsible for managing campaigns, analyzing market trends, and…
Added 1 hour ago
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Care Coordinator
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Meadow Lake, SK
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…coordinating clinic activity with friendly, enthusiastic and professional service with all patients, team members and external customers. The Care Coordinator is responsible for all aspects…
Added 1 hour ago
M
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Added 1 hour ago
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Pharmacist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
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Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
LH
Care Coordinator
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Added 1 hour ago
CO
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…permitting platform, enhancing efficiency, transparency, and customer service for residents, businesses, and…
Added 1 hour ago
CA
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Cutter Aviation is currently searching for energetic and knowledgeable customer service professionals. The Customer Service Representative (CSR) will function as the primary face of Cutter…
Added 1 hour ago
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Human Resources Generalist
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Saint John, NB
- Full-time
…offboarding, Human Resources operations, policy application, employee experience and…
Added 1 hour ago
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Clinical Nurse Specialist Navigator
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Added 1 hour ago
TL
Manager, Commercial Expansion
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- Full-time
…of Commercial Account Executives focused on growing existing customer relationships. You’ll coach and develop reps, own team performance, and help them navigate both fast-moving expansion…

Canna Cabana

Retail Shift Leader

Calgary, AB, Canada
Unit 111,13 Southland Cresent SW, Southland, Calgary, AB, T2W 0K4, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Overview

Canna Cabana is actively seeking Full Time Shift Leaders who are knowledgeable, responsible, hardworking, dedicated, and mature individuals interested in joining our team. Join us at Southland, Calgary, Alberta and become an important part of a company where the sky is the limit.

Responsibilities

Duties and Responsibilities:

Provide assistance to store management in supervising and facilitating the daily operations of the store
Oversee the responsibilities of the Store Manager in the absence of SM or ASM
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
Provide direction, guidance, and instruction to all store associates as required
Ensure store conditions are consistently upheld to established standards
Assist in ensuring staffing levels adequately meet business needs, only when requested
Be the sales and customer service leader/role model in the absence of SM/ASM
Greet and assist customers in a way that models exemplary conduct to other staff
Ensure company policies and relevant legislation are consistently adhered to and upheld by all staff members
Handle customer complaints as they arise, escalating to the appropriate individual as deemed necessary
Ensure that all health, safety, and security regulations are adhered to and required standards are met on shift
Achieving sales target and store-level KPI’s
Ensuring employees on shift are actively pursuing sales goals
Oversee and assist in inventory management and be accountable for the inventory processes on shift

Qualifications

Qualifications:

Must have valid SellSafe Certification
Completion of high school and college/CEGEP/vocational or technical training required
Demonstrated sales and service orientation required
Minimum of 2 years work experience in the retail industry required - Cannabis industry preferred
A valid First Aid certification is considered an asset
Excellent time management and prioritizing skills required
Demonstrated ability to train and motivate staff required
Skills to monitor and lead by example as required
Basic office administration skills required
High level of proficiency with Microsoft Office productivity suite
Highly effective teamwork skills
Able to effectively communicate both verbally and in writing with individuals at all levels of the organization
Strong customer service and troubleshooting skills
A well-defined sense of diplomacy
Excellent teamwork and team-building skills
Thorough understanding of applicable health and safety legislation
A professional, responsive, and positive work attitude is essential
Ability to work nights, holidays and weekends and different locations

Job Types: Full-time, Permanent

Job Location: Unit 111,13 Southland Cresent SW Southland, Calgary, Alberta T2W 0K4 Canada

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

SellSafe License is mandatory for working at any cannabis store. To get SellSafe license please visit -

SellSafe Cannabis Staff Training | AGLC

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Shift Leader assists store management in overseeing daily operations, supervising staff, and ensuring store standards are met. They act as a role model for customer service, handle complaints, and manage inventory processes while achieving sales targets.

Requirements

Candidates must possess a valid SellSafe Certification and have at least 2 years of retail experience, preferably in the cannabis industry. Completion of high school and additional vocational or technical training is required, along with proficiency in Microsoft Office.

Skills

Retail management
Customer service
Sales leadership
Inventory management
Staff training
Team building
Time management
Conflict resolution
Health and safety compliance
Microsoft Office
Communication
Diplomacy
Troubleshooting
Leadership

Benefits

Unlimited bonus earning potential
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Retail
Cannabis industry
Shift Leader
SellSafe Certification
Inventory management
KPIs
Customer service
Sales targets
Staff supervision
Health and safety
Microsoft Office
Team leadership
Retail operations
High Tide Inc.
Canna Cabana
Fastendr
First Aid certification

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