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Added 9 mins ago
TS
Store Associate
The Salvation Army Canada and Bermuda Territory
Toronto, ON · North York Thrift Store
- Part-time
Pay attention to store security, by monitoring activity within the store.
Added 9 mins ago
CG
Laboratory Tech I
CSA Group
Toronto, ON
- $2,914 to $3,379.7 CAD / week
- Full-time
Performs other duties as assigned by Manager.
Added 9 mins ago
BT
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- Full-time
Complete review form and provide to Manager, Safety for review and signing.
Added 9 mins ago
Production Supervisor
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Added 9 mins ago
A
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- Full-time
The Environmental Services Manager, reporting to the Executive Director, is responsible for the overall management, coordination, and supervision of environmental services within the…
Added 9 mins ago
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Added 9 mins ago
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- Full-time
- Remote
The Manager, Workplace Operations & Executive Support, Canada leads the safe, effective and consistent operation of Liberty Mutual Canada workplaces and the Canadian Centralized Executive…
Added 9 mins ago
T
Sales Associate
Tilley
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- $17 to $18 CAD / hour
- Part-time
…activities. Proactively establish and maintain effective working team relationships with all support…
Added 9 mins ago
CF
Senior Manager, Military Family Services (Paid Relocation to Cold Lake, AB)
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Added 9 mins ago
CH
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Ottawa, ON
- Full-time
Under the direction of the Manager, Co-operative Housing Growth and Development, the Co-ordinator, Growth Services supports initiatives that build capacity, strengthen team coordination,…
Added 9 mins ago
FR
Account Manager
Foresight Recruitment Group
Mississauga, ON
- $75,000 to $85,000 CAD / year
- Full-time
As its Ontario operations continue to grow, the organization is seeking an experienced Account Manager – Security Operations to play a key role in developing its regional presence.
Added 17 mins ago
P
Customer service manager - retail
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Edmonton, AB
- $44 to $47 CAD / hour
- Full-time
- On-site
Added 24 mins ago
FSQA Technician
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…safety and quality assurance system. Reporting to the site FSQA Manager, you will work closely with the Production and Receiving teams to uphold our FSQA standards at the distribution…
Added 24 mins ago
CC
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- $17.95 to $19.5 CAD / hour
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Added 40 mins ago
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Added 40 mins ago
Security Officer
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Vancouver, BC
Contact the Security Manager immediately for emergency situations.
Added 40 mins ago
LP
Live-In Building Superintendent
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Added 40 mins ago
IG
Construction Manager
Insight Global
Toronto, ON · Etobicoke, ON
- $52 to $76 CAD / hour
- Contract
Reporting to the project leadership team, the Construction Manager will oversee the General Contractor (GC), monitor project performance, and ensure that safety, quality, cost, and schedule…
Added 40 mins ago
RH
Security Officer
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Vancouver, BC
- Full-time
Contact the Security Manager immediately for emergency situations.
Added 40 mins ago
UR
Information Technology Manager
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Halifax, NS
- Full-time
We’re seeking an experienced IT Manager who thrives in a fast-paced environment and is excited to contribute to a growing organization. This position is responsible for providing…
Added 54 mins ago
W
(CAN) Asset Protection Associate Temporary - Contract ends May 10, 2027
Walmart
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- Part-time
Conducts daily patrols of the store to help ensure a safe and secure environment. Verifies that doors, showcases, and security features are functioning properly and takes action as required.
Added 54 mins ago
W
(CAN) Front End Checkout Team Associate
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- Full-time
7.Refers appropriate service and transactional items to a Customer Service Manager or Front End Team Lead.
Added 54 mins ago
LC
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The Marketing and Brand Technology and Implementation Team is looking for a Production Support Manager to lead end-to-end production support, service reliability, and maintenance across…

Canna Cabana

Retail Store Manager

Waterloo, ON, Canada

$50,000 CAD / year · Full-time

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Applications open in a new tab.

Job details

Pay: $50,000 CAD / year
Job type: Full-time
Apply by: Nov 17, 2026
Experience: 5-6+ years of management experience in retail.
Posting language: English
Posted: Oct 28, 2026

Original job description

Overview

Our retail Cannabis Retail Store Manager (SM) is vital to delivering a distinctive shopping experience. The SM is primarily responsible for working collaboratively with the company management and to manage, maintain and supervise day-to-day retail operations activities at the retail store location.

Responsibilities

Sales Associate Support:

Help hire great people, supervise and manage employees and ensure all employees have a valid CannSell license.
Motivate and inspire team members to be positive, friendly, knowledgeable, and hardworking
Coach team members and provide positive and constructive feedback so that they grow professionally
Train all team members on work procedures and policies so that everyone understands what's required to do a great job
Maintain written SOPs as changes to policy and/or regulations occur and ensure compliance among team
Assist in building a weekly staff schedule that complies with labor policies
Be accessible and extremely responsive to all team member's questions, suggestions, and concerns and help resolve any team member conflicts
Achieve high scores on the following measures related to Sales Associate Support - high retention of top talent and high team engagement scores
Strong ability to lead by example and work with staff to deal with any circumstances that may arise in a high volume retail store.

Sales and Customer Service:

Own all customer feedback and provide customer/patient complaint resolution in coordination with the head office procedures.
Provide complaint resolution to ensure satisfaction of all customers and patients
Utilize customer and team member feedback to readily implement changes to improve the customer experience
Execute Cannabis selling strategies through collaboration with marketing (operator licensee) related to incentives, displays, internal and external promotion
Recommend future promotions and ways to increase sales trends by understanding the success of previous incentives and promotions
View sales reports and communicate with the team to identify sales trends and potential inventory requirements
Track all employee and store sales daily to ensure optimal performance
Analyze core metrics to better understand store performance in order to beat and exceed goals
Utilize approved employee incentives to drive sales and boost morale
Achieve high scores on the following measures related to Sales and Customer Service - meet or exceed monthly store revenue and gross margin goals and maintain a high score on all social media customer reviews

Daily Store Operations:

Maintain store compliance with all local, state and federal regulations, Organize and communicate all required reporting, paperwork, and state tracking system recording
Assist AGCO with inventory, sales, and compliance audits
Perform all daily opening and closing procedures
Implement and oversee security, reporting and cash management procedures related to opening and closing the store
Ability to make schedules for staff and work on creating a sound work environment.
Be responsible for facility maintenance and troubleshooting as necessary including proper up-keep of the phone, utilities, technology, maintenance, repairs, stock, and supplies.
Ensure that the sales floor is adequately stocked at all times
Keep track of all expiring products and promote sales as needed
Coordinate with management and senior leadership to perform daily/monthly/yearly inventory audits and reconciliations
Ensure all expired/damaged/returned product is logged and disposed of according to regulations
Assist in receiving and ensuring that all wholesale deliveries are compliant and accurate compared to invoices, etc.
Provide daily correspondence via email and manager’s log, with the team members as needed
Comply with all HR policies, including confidentiality and non-disclosures
Maintain a clean and organized work environment.

Qualifications

Reporting and Information Management: must have proficiency in Microsoft Office and experience with process management, team problem solving, and inventory control.
AGCO CannSell license required along with clean police record check
5-6+ years of management experience in retail.
Have a valid Cannabis Retail Store Manager license or ability to obtain Cannabis Retail Manager License from AGCO by given personal disclosure and details to AGCO.
A valid First Aid certification is considered an asset
Sound knowledge of Cannabis plants and different strains of Cannabis
Knowledge of standards of Cannabis Retail stores set by AGCO.
Knowledge of local and state laws and regulations pertaining to retail Cannabis is a must!
Achievement-oriented and hardworking
Must successfully pass an extensive background check.
Organized, flexible, and empathetic
Detail-oriented and proactive
Excellent leadership and management skills
Strong time management and prioritization skills
Ability to multi-task in a fast-paced, high-volume environment
Strong communicator who can present ideas clearly
Strong problem solving and decision-making skills
Entrepreneurial, collaborative, an extremely positive attitude
Knowledgeable about the cannabis industry and its policies and laws
Ability to work any shift based on business needs, Monday to Sunday
Ability to work nights, holidays and weekends and different location

Job Type: Full-time, Permanent

Pay Range: $50,000 CAD and above annually

Why You Should Apply:

The opportunity to work for a growing company that is positioned to become a globally recognized brand in the cannabis industry.
Significant opportunity for growth, experience and learning
Unlimited bonus earning potential

Additional points: The job posting reflects the general details considered necessary to describe the principal functions and duties as required for proper evaluation of the job. There may be additional duties, responsibilities, and qualifications for this job.

We thank all applicants in advance for their interest; however, only those selected for an interview will be contacted.

To get CannSell license please visit - CannSell Standard | CannSell.ca

About Us

High Tide Inc. is the leading community-grown, retail-forward cannabis enterprise engineered to unleash the full value of the world’s most powerful plant and is the second-largest cannabis retailer globally by store count⁷. High Tide (HITI) is uniquely-built around the cannabis consumer, with wholly-diversified and fully-integrated operations across all components of cannabis, including:

Bricks & Mortar Retail: Canna Cabana™ is the largest cannabis retail chain in Canada, with 200+ current locations spanning British Columbia, Alberta, Saskatchewan, Manitoba, Ontario and growing. In 2021, Canna Cabana became the first cannabis discount club retailer in the world.
Retail Innovation: Fastendr™ is a unique and fully automated technology that employs retail kiosks to facilitate a better buying experience through browsing, ordering and pickup.
Consumption Accessories: High Tide operates a suite of leading accessory e-commerce platforms across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.
E-commerce Platforms: High Tide operates a suite of leading accessory sites across the world, including Grasscity.com, Smokecartel.com, Dailyhighclub.com, and Dankstop.com.

CBD: High Tide continues to cultivate the possibilities of consumer CBD through Nuleafnaturals.com, FABCBD.com, blessedcbd.de and blessedcbd.co.uk.

Wholesale Distribution: High Tide keeps that cannabis category stocked with wholesale solutions via Valiant™.

Licensing: High Tide continues to push cannabis culture forward through fresh partnerships and license agreements under the Famous Brandz™ name.

High Tide consistently moves ahead of the currents, having been named one of Canada’s Top Growing Companies in 2021, 2022, 2023 and 2024 by the Globe and Mail’s Report on Business Magazine, and was named as one of the top 10 performing diversified industries stocks in both 2022 and 2024 TSX Venture 50. High Tide was also ranked number one in the retail category on the Financial Times list of Americas’ Fastest Growing Companies for 2024.

To discover the full impact of High Tide, visit www.hightideinc.com. For investment performance, don’t miss the High Tide profile pages on SEDAR+ and EDGAR.

Note: Please be aware of recruitment scams. High Tide and Canna Cabana will never ask candidates for payment, send checks for equipment purchases, or request banking information during the recruitment process. Legitimate communications from our recruitment team will only come from official email addresses ending in @hightideinc.com, @cannacabana.com, or our authorized recruitment platform domains. If you receive a suspicious message or job offer claiming to represent High Tide or Canna Cabana, please verify its authenticity with our team before responding. For additional information on employment scams and fraud prevention, please visit the Canadian Anti-Fraud Centre (CAFC) website.

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More about this job

Responsibilities

The Retail Store Manager is responsible for overseeing daily retail operations, including staff supervision, inventory management, and ensuring compliance with all cannabis regulations. They must also drive sales performance, resolve customer complaints, and maintain a positive, productive store environment.

Requirements

Candidates must have 5-6+ years of retail management experience and possess a valid CannSell license or the ability to obtain one. Proficiency in Microsoft Office, strong leadership skills, and comprehensive knowledge of cannabis industry laws are required.

Skills

Retail management
Cannabis industry knowledge
Inventory control
Team leadership
Customer service
Conflict resolution
Compliance management
Staff scheduling
Sales analysis
Microsoft Office
Problem solving
Decision making
Time management
Communication
Multi-tasking
Facility maintenance

Benefits

Growth opportunities
Bonus earning potential

Visa sponsorship

Not detected in the job text

Keywords

Retail Store Manager
Cannabis
CannSell
AGCO
Inventory Management
Sales Associate Support
Compliance
SOPs
Staff Scheduling
Customer Service
Performance Metrics
Facility Maintenance
Microsoft Office
Background Check
Retail Operations
Leadership
Inventory Audits
Cash Management
Security Procedures
Product Knowledge

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