Jobs in Canada

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Added 14 mins ago
PS
Stage En Agronomie - Summer 2027 Student Sales Agronomist Intern - Quebec
PRIDE Seeds
Pain Court, ON
- Full-time
Added 28 mins ago
T
Program Manager
TalentWorld
Belleville, ON
- Full-time
TalentWorld is recruiting a Program Manager for one of its valued partners in Belleville.
Added 29 mins ago
MR
Purchasing Manager
Meridia Recruitment Solutions, a KBRS Company
Dartmouth, NS
- Full-time
The Purchasing Manager will combine hands-on procurement leadership with a strategic mindset, monitoring market conditions, evaluating purchasing opportunities and risks, and providing…
Added 29 mins ago
ZI
Client Success & Operations Manager
Zentrela Inc.
Hamilton, ON
- Full-time
…team succeed by providing outstanding service, coordinating operations, solving problems, and keeping everyone connected and…
Added 29 mins ago
Manager, Real Estate & Land Development
Winnipeg Airports Authority
Winnipeg, MB
Must possess a valid Class 5 Driver's License and be able to obtain and maintain a Restricted Area Identification Card (RAIC)
Added 29 mins ago
TM
Project Coordinator
T Musselman Excavating
Peterborough, ON · Petersburg, Ontario
- Full-time
Review project drawings, specifications and municipal or consultant requirements to identify required materials, services, permits and submissions in collaboration with the Project Manager…
Added 44 mins ago
CO
Job ID #32342: Supervisor, HR Records & Data Quality
City of Hamilton
Hamilton, ON
- Full-time
- Temporary
Reporting to the Manager, HR Technology & Analytics, the Supervisor, HR Records & HR Systems Data Quality is responsible for the leadership, supervision, and operational management of the…
Added 44 mins ago
Global Account Manager, Playstation (4 mo TFT)
Electronic Arts
Vancouver, BC
The Global Partners Organization is hiring a Global Account Manager for a fixed term assignment. The team manages EA’s strategic commercial relationship with Sony and delivers a…
Added 59 mins ago
MC
Retail Store Manager, Financial Services
Moomoo Canada
Vancouver, BC
- Full-time
The Store Manager is responsible for the ongoing performance of the assigned store, including team leadership, sales growth, client experience and relationships, daily operations, local…
Added 59 mins ago
B
Vendor Analyst (12-Month Contract)
BGIS
Markham, ON
- Full-time
Liaise with Operations and Project teams for non-compliant vendors.
Added 59 mins ago
Corporate Project Manager
VCNA
Toronto, ON
We are seeking a results-driven Corporate Project Manager to manage capital projects within our cement operations. The successful candidate will be responsible for assigned projects through…
Added 59 mins ago
M
Retail Store Manager, Financial Services
moomoo
Vancouver, BC
- Full-time
The Store Manager is responsible for the ongoing performance of the assigned store, including team leadership, sales growth, client experience and relationships, daily operations, local…
Added 59 mins ago
Senior Project Manager Engineering
Freeport McMoRan
Vancouver, BC
…projects, the scope of this position includes all aspects of the project execution, from early scoping and definition stages through detailed engineering and procurement phase and finally…
Added 1 hour ago
T
Account Manager
Temu
Canada
- Full-time
Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping…
Added 1 hour ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, Business Continuity and Resiliency, the Senior Specialist leads, supports and provides subject-matter expertise for the day-to-day operations and the strategic…
Added 1 hour ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Coordinates initiatives and project manages programs and proposals assigned by the General Manager, ensuring they are clearly understood, communicated, and completed successfully.
Added 1 hour ago
CO
Job ID #32356: Manager, Capital Projects & Energy Management
City of Hamilton
Hamilton, ON
- Full-time
Develop integrated project schedules that meet the needs of operations, facility users and construction contract schedules.
Added 1 hour ago
A
Maintenance Production Manager
AvPosts
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Must have strong organizational, planning and execution skills
Added 1 hour ago
PH
Coordinator, Quality Assurance
Provincial Health Services Authority
Vancouver, BC
- Full-time
Reporting to the Manager, Laboratory Quality and Process Improvement, the Coordinator is responsible for the coordination and support of activities relating to continuous quality and…
Added 1 hour ago
VA
Manager, Supply Management (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a transformative leader – Manager, Supply Management – Engineering and Construction on the Supply Management Team. Reporting to the Director,…
Added 1 hour ago
VA
Manager, Engineering Services
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Manager, Engineering Services. Reporting to a Director within the Airport Development and Asset Optimization team, the successful candidate…
Added 2 hours ago
AC
Manager, International Corporate Tax
ACCA Careers
Mississauga, ON
- Full-time
Working knowledge of transfer pricing tax concepts and tax efficiencies of cross-border flows
Added 2 hours ago
T
Business Development Manager
Temu
Canada
- Full-time
Temu is seeking a highly motivated and experienced Business Development Manager to join our team. As a rapidly growing company, we are looking for talented individuals committed to helping…
Added 2 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Mississauga, ON
- Full-time
…this customer-facing role, you will collaborate closely with operations, provide proactive support, and help customers navigate the complexities of international transportation with…
Added 2 hours ago
K
Sea Logistics Customer Care Specialist
Kuehne+Nagel
Winnipeg, MB
- Full-time
…this customer-facing role, you will collaborate closely with operations, provide proactive support, and help customers navigate the complexities of international transportation with…

Canon Canada

Bilingual Senior Service Manager - Hybrid

Montreal, QC, Canada

$117,100 to $131,800 CAD / year · Full-time

Apply on LinkedIn About employer

Applications open in a new tab.

Job details

Pay: $117,100 to $131,800 CAD / year
Job type: Full-time
Apply by: Dec 4, 2026
Education: Bachelor’s degree
Experience: Minimum of 8 years related experience, with 3 years in management
Posting language: English
Posted: Nov 4, 2026

Original job description

As the Senior Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L, implement service-led growth initiatives, and lead regional teams through change to consistently exceed SLAs and market expectations. You will also define Key Performance Indicators for the service team in your region, and regional budgets, and monitor overall performance.

Key Responsibilities

Team Leadership & Change Management: Direct and empower a high-performing team of Field Service Managers and Technicians, driving cultural alignment, high engagement, and smooth execution during operational transitions.
P&L Optimization: Manage regional financial performance, driving revenue-generating strategies, margin expansion, and cost efficiencies.
Strategic Execution: Translate enterprise service strategy into actionable regional tactics, aligning local service operations, sales, and support functions around shared growth objectives.
Performance & Talent Development: Establish clear regional KPIs, conduct structured performance evaluations, and provide coaching to build team capabilities for evolving service models.
Tier 3 Escalations: Personally resolve complex customer escalations using root-cause analysis to protect key account relationships and rebuild client trust.
Continuous Improvement: Leverage regional performance data and incident management frameworks to optimize first-time fix rates, reduce equipment downtime, and eliminate operational bottlenecks
Technology & Process Adoption: Accelerate the deployment of next-generation service tools (IoT, predictive maintenance, remote support) to transition operations from reactive repairs to proactive equipment management.
Technical Readiness: Ensure field teams are fully trained and compliant with updated operational protocols, safety standards, and advanced product lines.
Sales & Cross-Functional Alignment: Partner with regional sales leadership to assist with deploying outcome-based contracts, strategic pricing, and identifying expansion opportunities that capture market share
Workforce & Resource Allocation: Optimize territory boundaries, staffing levels, and technician skill distribution to maximize resource utilization and SLA delivery across the region.

To Succeed, You Will Need

Bachelor’s Degree in Business Administration is required (Post-Secondary with 5 years in a management position may substitute for the educational requirement)
Minimum of 8 years related experience, with 3 years in management
Bilingual (French & English)
Advanced project/process management skills are required to lead change adoption and guide teams through new service delivery models seamlessly. Execute regional transformation and service improvement programs.
Advanced analytical skills are required to review performance reports, P&L metrics, and operational efficiency data.
Advanced time management/multi-tasking skills are required to balance priorities of Manager’s sales requests in a defined region.
Intermediate computer/technical skills are required to use Google Workspace, SalesForce, Workday, and Oracle.
Intermediate experience with S21 DS, Oracle and Therefore is considered an asset.
Experience operating DSD product line is considered an asset.

Why Join?

Hybrid Work

This position offers a Hybrid work schedule. You will be required to be in the office Mondays, Wednesdays and Thursdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

Benefits

Comprehensive health coverage plan that includes medical, dental and vision.
Life insurance, disability and wellness programs.
Vacation, Paid Personal Time and Sick days.
Matching RRSP Contribution & Profit-Sharing Program.
Tuition Assistance Program for Professional Continuing Education.
Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

Free coffee and snacks
On-site cafeteria and outdoor patio
Employee gym and fitness centre
Employee referral program
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
Community involvementEmployee Appreciation Events.
One (1) current vacancy exist.
Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

Apply on LinkedIn About employer

More about this job

Responsibilities

Lead regional service teams and operational change while executing the enterprise service strategy, managing regional P&L and budgets, and improving performance against KPIs and SLAs. Resolve complex customer escalations, advance technology and process adoption, develop team capabilities, and align staffing and sales efforts to improve service outcomes and regional growth.

Requirements

Requires a bachelor's degree in Business Administration, or post-secondary education with five years in a management position as a substitute, and at least eight years of related experience including three years in management. Candidates must be bilingual in French and English and have advanced project, process, analytical, and time-management skills, along with intermediate computer skills; experience with S21 DS, Oracle, Therefore, or the DSD product line is an asset.

Skills

Team Leadership
Change Management
P&L Management
Strategic Execution
Performance Management
Talent Development
Root-Cause Analysis
Continuous Improvement
Project Management
Process Management
Data Analysis
Budget Management
Workforce Planning
Sales Collaboration
Bilingual French And English

Benefits

Medical Coverage
Dental Coverage
Vision Coverage
Life Insurance
Disability Programs
Wellness Programs
Vacation
Paid Personal Time
Sick Days
Matching RRSP Contributions
Profit-Sharing Program
Tuition Assistance
Canon Product Discounts
Retailer Discounts
Membership Discounts
Free Coffee And Snacks
On-Site Cafeteria
Outdoor Patio
Employee Gym And Fitness Centre
Employee Referral Program
Peer-To-Peer Recognition Program
Community Involvement
Employee Appreciation Events

Visa sponsorship

Not detected in the job text

Keywords

Regional Service Operations
P&L Optimization
Service-Led Growth
Key Performance Indicators
Service-Level Agreements
Change Management
Project Management
Process Management
Performance Evaluations
Root-Cause Analysis
Incident Management
First-Time Fix Rates
Equipment Downtime
IoT
Predictive Maintenance
Remote Support
Outcome-Based Contracts
Strategic Pricing
Workforce Allocation
Territory Planning
Google Workspace
Salesforce
Workday
Oracle
S21 DS
Therefore
DSD Product Line
French
English

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Work requirements

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