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Added 1 hour ago
CC
Inventory Specialist
CareRx Corporation
Burnaby, BC
- $19 to $21 CAD / hour
- Full-time
At CareRx, we are shaping the future of senior care through pharmacy services that make a real difference. As Canada's trusted leader in specialty pharmacy services for long-term care,…
Added 2 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Toronto, ON
- Full-time
We are looking for a Senior Manager, Strategic Partnerships to lead Agoda’s Japan FI partnership strategy and execution.
Added 2 hours ago
A
Senior Manager, Strategic Partnerships – Japan Partnerships (Tokyo-based)
Agoda
Vancouver, BC
- Full-time
We are looking for a Senior Manager, Strategic Partnerships to lead Agoda’s Japan FI partnership strategy and execution.
Added 2 hours ago
M
FOH Management - Assistant Manager
Moxies
Sherwood Park, AB
- Full-time
Working with the General Manager, some of your responsibilities will include:
Added 2 hours ago
CO
Coordinator, Special Projects
City of Brampton
Brampton, ON
- Full-time
Reporting to the Senior Manager, Community Safety & Well Being, the Coordinator will be responsible for on-site engagement, coordination, data collection, and risk identification at…
Added 2 hours ago
LC
District Manager - Western Ontario, Canada
Loblaw Companies Limited
Brampton, ON
- Full-time
…opportunities to build our bench and provide our employees with the support they need to develop and…
Added 3 hours ago
SH
Experienced Sales Manager in home health care setting.
Senior Helpers Calgary
Calgary, AB
- Part-time
A leading international senior home care company is seeking a dynamic leader to run our Calgary operation. The Marketing, Digital & Sales Manager is responsible for maintaining and…
Added 3 hours ago
Manager, Fire Prevention and Preparedness
Toronto Community Housing or Toronto Seniors Housing
Toronto, ON
Reporting to the Director, Emergency Response & Compliance, the Manager, Fire Prevention and Preparedness will support the advancement of a proactive fire safety culture at TCHC. The…
Added 4 hours ago
FG
National Account Manager
Farm Girl
Mississauga, ON
- Full-time
We are looking for a National Account Manager who will lead Farm Girl’s largest and most complex Canadian accounts directly, as the single senior contact for head-office buyers and category…
Added 6 hours ago
C
Operations Supervisor - Security Systems
Convergint
Burnaby, BC · CA BC Burnaby
- Full-time
Liaise with senior leaders from the United States on both the National Service Operations Leadership team and the professional services group.
Added 6 hours ago
EL
Store Manager - Jo Malone London - Fulltime - Chinook Centre - Calgary AB
Estée Lauder Companies
Calgary, AB
- Full-time
We are looking for a dynamic and inspirational Store/Retail/Counter Manager to lead, coach and develop our team of Sales Associates to achieve all sales, customer service and operational…
Added 7 hours ago
SF
Commercial Account Manager
Summit Fleet
Leduc, AB
- Full-time
Coordinate with Operations, Finance, Marketing, and Service teams to deliver exceptional client support.
Added 7 hours ago
C
Product Manager
Cvent
Fredericton, NB · Virtual, UNAVAILABLE
- Full-time
This role is for a product manager who understands, or is eager to master, how hotels contract and protect group business, and who is comfortable with data, integrations, and AI-assisted…
Added 7 hours ago
P
Gestionnaire de projets sénior - Senior Project Manager
Planiform
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
Our custom-built systems support the distribution centres, e-commerce operations and retail stores of some of the world’s leading brands. From design to installation, our multidisciplinary…
Added 7 hours ago
GF
Electronics Engineer, Diagnostics & Data Acquisition
General Fusion Inc.
Richmond, BC
- Full-time
This is a senior-level individual contributor position, serving as the technical lead for the electronics group with opportunities for expanded leadership scope as the team grows. The…
Added 7 hours ago
GF
Manager, Financial Planning & Analysis
General Fusion Inc.
Richmond, BC
- Full-time
The Manager, FP&A will lead financial reporting, forecasting, and budgeting across the organization, partnering with Commercial, Operations, department leaders, and Accounting to turn…
Added 8 hours ago
F
Senior Product Manager
Fours
Vancouver, BC
- Full-time
We’re hiring a Senior Product Manager to own the product roadmap for Insulin, our new product focused on AI-driven automation across revenue operations. You’ll lead the strategy, product…
Added 9 hours ago
M
Department Manager, Category
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
Reporting to the General Manager, you oversee assigned product categories and are responsible for store-floor assortment, inventory flow, merchandising execution, pricing, and visual…
Added 9 hours ago
M
Department Manager, Member Experience
MEC
Vancouver, BC
- $56,000 to $69,900 CAD / year
- Full-time
Reporting to the General Manager, you lead and develop frontline teams, strengthen community connections, and ensure consistent execution of service and operational standards. You are…
Added 10 hours ago
MC
Commercial Analyst
Meridian Credit Union
St. Catharines, ON
- $52,000 to $75,000 CAD / year
- Full-time
The commercial analyst will be responsible for assisting Business Banking Relationship Managers, Senior Relationship Mangers and Directors, via credit and related support, including at…
Added 10 hours ago
J&
Senior Manager Provincial Government Affairs (Ontario and Western Canada)
Johnson & Johnson Innovative Medicine
AB · Toronto, ON · Vancouver, BC
- Full-time
Working at the intersection of public policy, healthcare systems and business strategy, the Senior Manager monitors provincial political and policy developments, translates emerging trends…
Added 11 hours ago
BG
Senior Project Manager (Construction)
BTY Group
Calgary, AB
- Full-time
Our Project Management team is looking for a Senior Project Manager to join them in Alberta (Calgary or Edmonton).
Added 13 hours ago
A
Senior Dynamics 365 F&O Functional Consultant-RQ00762
Amyantek
Toronto, ON
- Contract
…Identifies short and long-term project goals/objectives, and as a senior technical expert, defines and identifies program and service delivery requirements in support of the development…
Added 13 hours ago
FI
Field Marketing Manager
Fulfillment IQ
Remote, Canada
- $75,000 to $90,000 CAD / year
- Full-time
- Remote
…to its commercial result. You will work day to day with the Senior Marketing Manager, who sets priorities, budget and capacity, and with the Community & Media Lead, who directs the…
Added 13 hours ago
FI
Content Marketing Manager
Fulfillment IQ
Remote, Canada
- $85,000 to $100,000 CAD / year
- Full-time
- Remote
Produce the content for conference campaigns and named-account campaigns with the Senior Marketing Manager and the Field Marketing Manager: invitations, landing pages, expert-session…

Canon Canada

Senior Manager, Regional Service

Montreal, QC, Canada

Compensation Range: $117,100 - 131,800 annually · Full-time

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Job details

Pay: Compensation Range: $117,100 - 131,800 annually
Job type: Full-time
Apply by: Dec 4, 2026
Education: Bachelor’s degree
Experience: Minimum of 8 years related experience, with 3 years in management
Posting language: English
Posted: Nov 4, 2026

Original job description

Bilingual Senior Regional Service Manager - Hybrid

As the Senior Regional Service Manager, you will be responsible for executing and driving regional change under the strategic direction of the Director of Service. You will optimize regional P&L, implement service-led growth initiatives, and lead regional teams through change to consistently exceed SLAs and market expectations. You will also define Key Performance Indicators for the service team in your region, and regional budgets, and monitor overall performance.

Key Responsibilities

Team Leadership & Change Management: Direct and empower a high-performing team of Field Service Managers and Technicians, driving cultural alignment, high engagement, and smooth execution during operational transitions.
P&L Optimization: Manage regional financial performance, driving revenue-generating strategies, margin expansion, and cost efficiencies.
Strategic Execution: Translate enterprise service strategy into actionable regional tactics, aligning local service operations, sales, and support functions around shared growth objectives.
Performance & Talent Development: Establish clear regional KPIs, conduct structured performance evaluations, and provide coaching to build team capabilities for evolving service models.
Tier 3 Escalations: Personally resolve complex customer escalations using root-cause analysis to protect key account relationships and rebuild client trust.
Continuous Improvement: Leverage regional performance data and incident management frameworks to optimize first-time fix rates, reduce equipment downtime, and eliminate operational bottlenecks
Technology & Process Adoption: Accelerate the deployment of next-generation service tools (IoT, predictive maintenance, remote support) to transition operations from reactive repairs to proactive equipment management.
Technical Readiness: Ensure field teams are fully trained and compliant with updated operational protocols, safety standards, and advanced product lines.
Sales & Cross-Functional Alignment: Partner with regional sales leadership to assist with deploying outcome-based contracts, strategic pricing, and identifying expansion opportunities that capture market share
Workforce & Resource Allocation: Optimize territory boundaries, staffing levels, and technician skill distribution to maximize resource utilization and SLA delivery across the region.

To Succeed, You Will Need

Bachelor’s Degree in Business Administration is required (Post-Secondary with 5 years in a management position may substitute for the educational requirement)
Minimum of 8 years related experience, with 3 years in management
Bilingual (French & English)
Advanced project/process management skills are required to lead change adoption and guide teams through new service delivery models seamlessly. Execute regional transformation and service improvement programs
Advanced analytical skills are required to review performance reports, P&L metrics, and operational efficiency data.
Advanced time management/multi-tasking skills are required to balance priorities of Manager’s sales requests in a defined region
Intermediate computer/technical skills are required to use Google Workspace, SalesForce, Workday, and Oracle
Intermediate experience with S21 DS, Oracle and Therefore is considered an asset
Experience operating DSD product line is considered an asset

Why Join?

HYBRID WORK

This position offers a Hybrid work schedule. You will be required to be in the office Mondays, Wednesdays and Thursdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.

Benefits

Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
Vacation, Paid Personal Time and Sick days
Matching RRSP Contribution & Profit-Sharing Program
Tuition Assistance Program for Professional Continuing Education
Discounts on Canon products, retailers, memberships and more!

EMPLOYEE PERKS

Free coffee and snacks
On-site cafeteria and outdoor patio
Employee gym and fitness centre
Employee referral program
Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
Community involvementEmployee Appreciation Events
One (1) current vacancy exist.
Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
Compensation Range: $117,100 - 131,800 annually

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit careers.canon.ca.

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More about this job

Responsibilities

Lead regional service teams and operational change while optimizing P&L, budgets, KPIs, and service performance. Improve customer outcomes and service efficiency through escalation resolution, continuous improvement, technology adoption, workforce planning, and collaboration with sales and support teams.

Requirements

A bachelor's degree in Business Administration is required, although post-secondary education plus five years in a management position may substitute. Candidates need at least eight years of related experience, including three years in management, fluency in French and English, and advanced project, process, and analytical skills; experience with specified business systems and DSD products is an asset.

Skills

Team Leadership
Change Management
P&L Management
Strategic Execution
Performance Management
Talent Development
Root-Cause Analysis
Continuous Improvement
KPI Development
Project Management
Process Management
Financial Analysis
Resource Allocation
Cross-Functional Collaboration
Bilingual Communication

Benefits

Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Benefits
Wellness Programs
Vacation
Paid Personal Time
Sick Days
Matching RRSP Contributions
Profit-Sharing Program
Tuition Assistance
Employee Discounts
Free Coffee and Snacks
On-Site Cafeteria
Outdoor Patio
Employee Gym and Fitness Centre
Employee Referral Program
Peer-to-Peer Recognition Program
Community Involvement
Employee Appreciation Events

Visa sponsorship

Not detected in the job text

Keywords

Field Service Management
Regional Service Operations
P&L Optimization
Service-Led Growth
Service-Level Agreements
Key Performance Indicators
Budget Management
Change Management
Project Management
Process Management
Root-Cause Analysis
Incident Management
First-Time Fix Rates
Predictive Maintenance
Internet of Things
Remote Support
Outcome-Based Contracts
Strategic Pricing
Workforce Planning
Google Workspace
Salesforce
Workday
Oracle
S21 DS
Therefore
DSD Product Line
Safety Standards
Equipment Downtime

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