Solutions Consultant

Solutions Consultant - Hybrid

As Solutions Consultant, you play a key role as the primary technical resource for the sales organization, responsible for aligning Canon’s hardware and software portfolio with complex customer business requirements. The role centers on conducting deep-dive discovery and needs analysis to engineer scalable, high-impact solution architectures that optimize document workflows

Key Responsibilities

• Strategic Discovery: Lead deep-dive discovery sessions with prospective clients to uncover operational pain points and document current-state workflows.
• Solution Engineering: Design custom, scalable architectures - integrating Canon’s hardware and software - that directly address client business objectives.
• Technical Presentations: Deliver high-impact demonstrations and presentations, whether on-site, in-person, or via virtual showroom environments.
• Technical Validation: Own the end-to-end testing process, including the management of proof-of-concepts (PoC) and rigorous "real-world" trials.
• Sales Enablement: Act as a technical advisor to the Sales team, providing continuous mentorship and education to sharpen their prospecting skills.
• Proposal Collaboration: Partner with Sales to craft sophisticated, value-based proposals and quotes that clearly differentiate Canon’s offerings.
• Market Differentiation: Leverage an in-depth knowledge of Canon’s portfolio and service capabilities to increase competitiveness in the market.
• Implementation Oversight: Ensure the transition from sale to deployment is well-executed and meets all technical specifications.
• End-User Training: Empower client teams through professional hardware and software training to ensure high adoption rates.
• Account Growth: Proactively participate in customer account reviews to identify further hardware and software optimization opportunities.
  
  

To Succeed, You Will Need

• Fully bilingual French and English is required
• Employee’s Degree or Vocational or Technical School Degree in Computer Science (ESG), or Colour Management (IPG) is required. Bachelor’s Degree is preferred
• 3-5 years of related work experience is required
• Refined analytical skills are required to review customer needs/issues, costs, efficiencies; analyze workflows; and determine appropriate solutions
• Refined project/process management skills are required to collaborate with multiple stakeholders to drive documented scope of work processes
• Refined experience with SalesForce and Print Fleet
• Refined equipment/software operation skills are required to use Therefore, Uniflow, VMWare, and BSD product portfolio
• Intermediate time management/multi-tasking skills are required to balance the needs of multiple stakeholders and respond to all inquiries
  
  

Why Join?

HYBRID WORK

• This position offers a Hybrid work schedule. You will be required to be in the office Mondays, Wednesdays and Thursdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
• When working from home, a reliable internet connection is required. Remote work is supported with cloud-based applications and collaboration tools.
  
  

Benefits

• Comprehensive health coverage plan that includes medical, dental and vision
• Life insurance, disability and wellness programs
• Vacation, Paid Personal Time and Sick days
• Matching RRSP Contribution & Profit-Sharing Program
• Tuition Assistance Program for Professional Continuing Education
• Discounts on Canon products, retailers, memberships and more!
  
  

EMPLOYEE PERKS

• Free coffee and snacks
• On-site cafeteria and outdoor patio
• Employee gym and fitness centre
• Employee referral program
• Inspire Program, online peer-to-peer recognition for redeemable points on hundreds of products.
• Community involvement
• Employee Appreciation Events
• One (1) current vacancy exist.
• Canon Canada Inc. is committed to transparent and fair compensation and job postings. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.
• Compensation Range: $71,300 - $82,000 annually
  
  

Canon has been at the forefront of digital imaging innovation for more than 80 years. Since 1973, Canon Canada has been the leading provider of consumer, business and professional digital imaging solutions to Canadians.

At Canon Canada, we've established a diverse culture that's made us a respected and successful industry leader. Canon's corporate philosophy is Kyosei: all people, regardless of race, religion or culture, harmoniously living and working together into the future. We have been recognized by Forbes as one of Canada's best employers for diversity.

We are committed to environmental sustainability and have established programs that support our Kyosei philosophy and Environmental Charter. Since 2019, Canon Canada has been named one of Canada's Greenest Employers, an award that recognizes employers leading the way in creating a culture of environmental awareness.

We offer comprehensive health and wellness benefits, learning and development opportunities, recognition programs and other perks. We want your career with us to be a journey, and we provide the tools to help you contribute and succeed from Day 1.

As an equal opportunity employer, we welcome applications from all backgrounds and are committed to supporting and celebrating the diversity in our workforce. While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment. Canon Canada is proud to provide accommodation(s) during the recruitment process. For applicants requiring accommodation in the recruitment and assessment process and when hired, please contact us at accessibility@canada.canon.com or at 1-855-531-3850 or 905-863-8713. To learn more about Canon Canada, visit careers.canon.ca.