Case Worker- Immigration Admin Assistant

Company Description Canrise Immigration is a legal services company based in Surrey, British Columbia, Canada, located at 8028 128 St. The organization focuses on providing immigration-related advisory and administrative support to individuals and families. Team members work closely with clients navigating complex immigration processes and documentation. Canrise Immigration values professionalism, accuracy, and client-centered service in a fast-paced legal environment. The company offers opportunities to build expertise in Canadian immigration procedures and regulations.

Role Description The Case Worker - Immigration Admin Assistant is a full-time, on-site role based at the Surrey, BC office. The role involves supporting immigration case files by organizing documentation, preparing forms, and maintaining accurate client records. The position includes scheduling appointments, managing client communications via phone and email, and tracking application timelines and deadlines. The Case Worker - Immigration Admin Assistant collaborates with legal professionals to assemble complete application packages, follow up on missing information, and update clients on case progress. The role also requires general office administration, such as data entry, filing, and handling confidential information in accordance with legal and regulatory requirements.

Qualifications

• Strong administrative and organizational skills, including document management, data entry, and record keeping.
• Excellent communication skills for interacting with clients and team members in a clear, respectful, and professional manner.
• Ability to understand and follow detailed procedures, guidelines, and regulatory requirements related to immigration processes.
• Proficiency with office software and tools (e.g., word processing, spreadsheets, case management or CRM systems).
• High attention to detail and accuracy when preparing forms and reviewing documentation.
• Ability to manage multiple tasks, prioritize workload, and meet deadlines in a fast-paced environment.
• Demonstrated commitment to confidentiality, ethical conduct, and client service.
• Previous experience in legal, immigration, or administrative support roles is an asset.
• Relevant post-secondary education or training in legal studies, administration, or a related field is preferred.