Find work in Canada.

575,904 jobs across our Canadian network. How we count

Jobs in Canada

25+ jobs

Email me new jobs Save this search

Added 5 mins ago
J
Gestionnaire des installations / Facility Manager
JLL
Dorval, QC · Montreal, QC · CAN-CLIENT Montreal-Pharmascience - Royalmount (RMT)
- Full-time
Added 5 mins ago
CH
Senior Data Warehouse Developer
Calgary Homeless Foundation
Calgary, AB
- Full-time
Reporting to the Manager, Data Analytics & Business Intelligence, the Senior Data Warehouse Developer is responsible for developing and optimising CHF’s Data Warehouse, and associated…
Added 20 mins ago
G
IT Services Specialist
Genesys
Toronto, ON
- Full-time
…AI-powered experience orchestration. Our platform connects people, systems, data and AI to help organizations deliver more personalized service, improve operational efficiency and build…
Added 20 mins ago
F
Salesforce Technical Lead
Finning
Surrey, BC
- Full-time
…Technical Lead translates approved architectural direction, business requirements, and product priorities into detailed technical designs and high-quality software solutions. The role is…
Added 20 mins ago
Director of Programming and Operations
University of Guelph
Guelph, ON
Advanced technology skills, including proficiency with Microsoft Office and enterprise business systems.
Added 20 mins ago
RS
Opportunités d’emploi – Techniciens diesel
Ryder Supply Chain Solutions
Quebec, QC · Vanier
- Full-time
Added 20 mins ago
SAP SD Consultant Sr.
Syntax
Thornhill, ON
…Distribution solutions. In this role, you will partner closely with business and technical stakeholders to translate requirements into scalable SAP SD solutions, guide delivery across the…
Added 20 mins ago
Lead Full Stack Engineer
Scotiabank
Toronto, ON
…modernize technology that powers the Global Wealth Management business lines. GWMT consists of many departments with high-performing agile teams working closely to deliver, support, and…
Added 20 mins ago
Senior Automation Engineer
Scotiabank
Toronto, ON
Champions a customer focused culture to deepen client relationships and leverage broader Bank relationships, systems and knowledge.
Added 20 mins ago
Senior Manager, Strategic Sourcing
Scotiabank
Toronto, ON
You will partner with senior business leaders, category owners, risk partners, legal, finance, and supplier stakeholders to lead end-to-end sourcing initiatives - from opportunity…
Added 20 mins ago
Fraud Detection Analyst
Scotiabank
Toronto, ON
…and customer impact while supporting the Bank’s Fraud Plan, business objectives, risk culture, service standards, and compliance with governing regulations, internal policies and…
Added 20 mins ago
A
Cyber Security Analyst
AltaLink
Remote, Canada
- Full-time
- Remote
The Information Systems Operations team has a Cyber Security Administrator position available to provide operational support to the Cyber Security team, including supporting incident…
Added 20 mins ago
JH
AI/ML Engineer
JAVA Holdings Ltd.
Remote, Canada
- Full-time
- Remote
…operations. The successful candidate will collaborate with business stakeholders, Systems Development and IT to deliver secure, scalable and maintainable solutions using Microsoft…
Added 20 mins ago
Assistant Manager, Member Services - Cloverdale Branch
Coast Capital Savings
Surrey, Brit
Coach your team of Member Service Representatives in developing their sales skills, building effective relationships and embracing our purpose, mission, values, brand and business practices.
Added 20 mins ago
Vancouver - Senior Electrical Designer
Hatch
Vancouver, BC
…better world through positive change. With more than 70 years of business and technical expertise in mining, energy, and infrastructure, our 10,000 colleagues in 150 countries tirelessly…
Added 20 mins ago
PL
Project Manager - PL#60248
Peter Lucas Project Management Inc.
Dartmouth, NS
- Full-time
Lead and coordinate project management activities supporting the development and delivery of a comprehensive transportation infrastructure business case.
Added 20 mins ago
PL
Project Manager - PL#60248
Peter Lucas Project Management Inc.
Halifax, NS
- Full-time
Lead and coordinate project management activities supporting the development and delivery of a comprehensive transportation infrastructure business case.
Added 20 mins ago
R
Manager, Royal Mutual Funds Inc (RMFI) Surveillance
RBC
Toronto, ON
- Full-time
Business knowledge about mutual fund distribution business activities or other retail investment business activities
Added 20 mins ago
Staff Software Engineer, Messaging Experience
Braze
Toronto, ON
Mentor engineers at every level. Simplify hard problems, connect technical decisions to business outcomes, and raise the bar through code review, architecture review, and pairing
Added 20 mins ago
Senior Analyst
Government of Alberta
Calgary, AB
…responsible development of energy and mineral resource and pore space…
Added 20 mins ago
Project Manager
QinetiQ
Medicine Hat, AB
Ability to work flexibly to meet changing customer and business needs
Added 20 mins ago
Senior Director - Cancer Care Program
Nova Scotia Health and IWK Health
Halifax, NS
…provides leadership for clinical, administrative, operational, business development, and HHR relationship activities in support of assigned service lines. The Senior Director works within…
Added 20 mins ago
X
Photonics Test Engineer
Xanadu
Toronto, ON
- Contract
Build, maintain, and debug complex lab hardware and software systems to support advanced measurements on our photonics devices.
Added 20 mins ago
Co-op Software Development Engineer in Test (SDET) - Winter 2027
Global Relay
Vancouver, BC
The Software Developer in Test (SDET) co-op is a developer who specializes in writing code to test the product. They work directly with Developers, Product Managers and other SDETs to…
Added 20 mins ago
Co-op Software Development Engineer in Test (SDET) - Winter 2027
Global Relay
Halifax, NS
The Software Developer in Test (SDET) co-op is a developer who specializes in writing code to test the product. They work directly with Developers, Product Managers and other SDETs to…

Cansel

Account Manager, Customer Lifecycle (BC & Alberta)

Calgary, AB, T2E 2M7, Canada
Burnaby, BC, V5J 5H6, Canada

$55,000 CAD / year · Full-time

Apply About employer

Applications open in a new tab.

Job details

Pay: $55,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.

In this role, you will manage a portfolio of customers within an assigned industry sector, with responsibility for recurring revenue from software subscriptions, positioning services, and software and hardware maintenance plans.

You will proactively engage customers to understand their business and technology needs, support the adoption of Cansel solutions, and identify opportunities to strengthen and expand each customer relationship.

What You'll Do

Manage a portfolio of existing Cansel customers and build strong relationships through proactive, regular engagement.

Manage subscription, software, service, and maintenance plan renewals while achieving or exceeding assigned revenue targets.

Develop a strong understanding of each customer's business, workflows, and technology needs.

Help customers maximize the value and adoption of their Cansel solutions.

Identify upselling, cross-selling, and account expansion opportunities.

Recommend products, services, and subscriptions that address customer requirements.

Partner with Sales, Technical, Operations, and other internal teams to coordinate renewal strategies, customer opportunities, and internal resources.

Research and prepare for customer conversations.

Follow up on commitments, quotations, renewals, and sales opportunities to maintain momentum.

Maintain accurate customer, renewal, and opportunity information in the CRM.

Deliver a high level of customer service while balancing customer needs with Cansel's retention, growth, and commercial objectives.

What You'll Bring

Previous experience in sales, account management, customer success, customer service, or a related customer-facing role.

Strong customer relationship and account management skills.

A genuine interest in understanding customers' businesses, challenges, and technology needs.

A commercial mindset and motivation to meet or exceed revenue targets.

Confidence proactively contacting customers and leading conversations by phone, email, and virtual meeting.

The ability to uncover customer needs through effective questioning, research, and active listening.

Strong customer service, interpersonal, and communication skills.

The ability to manage multiple customers, renewals, and sales opportunities while prioritizing work effectively.

Strong organizational and follow-up skills, with excellent attention to detail.

Experience working with CRM systems and maintaining accurate customer and sales information.

The willingness and ability to continually learn new products, software, and technology solutions.

A self-motivated approach and the ability to manage a broad customer portfolio with minimal supervision.

The ability to contribute effectively within a collaborative team environment.

Strong working knowledge of Microsoft Office applications.

Preferred, but not required: Experience within the geospatial, surveying, scanning, engineering, construction, or technology industry.

Preferred, but not required: Experience managing subscription, SaaS, or other recurring-revenue customers.

Preferred, but not required: Experience with Salesforce or another CRM platform.

Preferred, but not required: Experience supporting customer renewals, retention, or account growth.

Compensation

Base salary: $55,000 CAD annually.

Target annual commission: $30,000 CAD.

On-target earnings: $85,000 CAD annually.

Commission incentives are uncapped, providing the opportunity to earn above the stated on-target earnings when performance exceeds assigned targets.

Why Choose Us?

In addition to Cansel's collaborative and growth-oriented culture, we offer:

A competitive compensation package.

Uncapped commission incentives.

Flexible extended health and dental benefits.

Group life, short-term disability, long-term disability, accidental death and dismemberment, and critical illness insurance.

Access to an online pharmacy.

An employee referral program.

A professional book program supporting continued learning and development.

Free access to an online course database.

Exclusive discounts on shopping, sports, movies, travel, and more through Perkopolis.

Preferred rates on select gym memberships.

Preferred rates on personal insurance.

A generous long-service recognition program.

Equal Opportunity

Cansel is proud to be an equal opportunity employer and values the diversity of its employees. All qualified applicants will receive consideration for employment without discrimination based on race, color, ancestry, place of origin, religion, marital or family status, physical or mental disability, sex, sexual orientation, gender identity or expression, age, or any other characteristic protected by applicable law.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Apply About employer

More about this job

Responsibilities

Manage and grow a portfolio of existing customers by supporting solution adoption, managing subscription and service renewals, and meeting revenue targets. Identify account expansion opportunities, coordinate with internal teams, maintain accurate CRM records, and provide responsive customer service.

Requirements

Candidates should have experience in sales, account management, customer success, customer service, or a related customer-facing role, along with strong relationship-building, communication, organization, and follow-up skills. They should be comfortable managing a broad customer portfolio, working toward revenue targets, using CRM systems and Microsoft Office, and learning new technology solutions.

Skills

Account Management
Customer Success
Sales
Renewal Management
Revenue Growth
Upselling
Cross-Selling
Customer Retention
Needs Assessment
Active Listening
Communication
Organization
CRM Data Management
Microsoft Office
Team Collaboration

Benefits

Extended Health Benefits
Dental Benefits
Group Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Online Pharmacy Access
Employee Referral Program
Professional Book Program
Online Course Access
Shopping, Sports, Movies, and Travel Discounts
Gym Membership Discounts
Personal Insurance Discounts
Long-Service Recognition Program
Uncapped Commission Incentives

Visa sponsorship

Not detected in the job text

Keywords

Customer Lifecycle
Account Management
Customer Success
Customer Retention
Recurring Revenue
Software Subscriptions
SaaS
Renewals
Maintenance Plans
Positioning Services
Upselling
Cross-Selling
Account Expansion
CRM
Salesforce
Microsoft Office
Geospatial
Surveying
Scanning
Engineering
Construction
Technology Solutions
Customer Adoption
Revenue Targets
Customer Portfolio

Report this job