Jobs in Canada

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Added 9 mins ago
LH
Occupational Therapist
Lifemark Health Group
AB · Greater Edmonton Metropolitan Area
- Full-time
…kinesiologists, chiropractors, registered massage therapists, and occupational therapists. Within this group is a vestibular & concussion-trained therapist, a pelvic floor therapist, an…
Added 9 mins ago
LH
Massage Therapist
Lifemark Health Group
Fort Saskatchewan, AB
- Full-time
Develop personalized, evidence-informed care plans to support individual rehabilitation and wellness goals.
Added 9 mins ago
LH
Physiotherapist
Lifemark Health Group
St. Albert, AB
- Full-time
…more pelvic health physiotherapists because the need is real - and growing fast. We pay for your courses, pair you with experienced mentors, and protect dedicated learning time so you can…
Added 9 mins ago
LH
Physiotherapist
Lifemark Health Group
Sherwood Park, AB
- Full-time
Develop personalized, evidence-informed care plans to support individual rehabilitation and wellness goals.
Added 9 mins ago
NS
Advanced Care Paramedic - Emergency Department
Nova Scotia Health Authority
Halifax, NS
- Full-time
Current BLS (HCP) Certification required
Added 9 mins ago
NS
Clinical Therapist - Spryfield Community - Mental Health & Addictions
Nova Scotia Health Authority
Halifax, NS
- Full-time
The Clinical Therapist is a member of the Adult Service team in Mental Health and Addictions. Reporting to the Health Services Manager, the Clinical Therapist provides assessment and…
Added 9 mins ago
V
Senior Project Lead
ValGenesis
Toronto, ON
- Full-time
Operate both a strategic advisor and hands-on business partner, collaborating closely with internal stakeholders and external customers to understand and support customer needs while…
Added 9 mins ago
NS
Advanced Care Paramedic - Emergency Department
Nova Scotia Health Authority
Halifax, NS
- Full-time
Current BLS (HCP) Certification required
Added 10 mins ago
Advanced Care Paramedic - Emergency Department
Nova Scotia Health and IWK Health
Halifax, NS
Current BLS (HCP) Certification required
Added 10 mins ago
Advanced Care Paramedic - Emergency Department
Nova Scotia Health and IWK Health
Halifax, NS
Current BLS (HCP) Certification required
Added 25 mins ago
A
Catering Manager (Full Time)
AccorHotel
Edmonton, AB
- $47,900 to $71,900 CAD / year
- Full-time
Manage and execute the terms of the contract for the program as outlined by the Sales Manager and/or Fairmont Hotels & Resorts standards to ensure all contractual terms agreed upon are…
Added 25 mins ago
Fire Protection Engineer
Jensen Hughes
Mississauga, ON
Support the development and implementation of fire safety strategies
Added 40 mins ago
Senior Business Continuity Specialist
Payments Canada
Toronto, ON · Ottawa, ON
Reporting to the Manager, Business Continuity and Resiliency, the Senior Specialist leads, supports and provides subject-matter expertise for the day-to-day operations and the strategic…
Added 55 mins ago
CO
Job ID #32360: Administrative Coordinator
City of Hamilton
ON · Hamilton, Ontario
- Full-time
- Temporary
Acts as a trusted advisor and gatekeeper to the General Manager, exercising critical thinking and independent judgment on information flow, priority setting, and escalation and providing…
Added 55 mins ago
C(
PLC and Robotics Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- $47 to $56 CAD / hour
- Full-time
CenterLine (Windsor), Limited is a recognized leader in manufacturing standard configured products and custom designed resistance welding, spot welding, arc welding and metal working…
Added 55 mins ago
SC
Sales Associate
Staples Canada
Milton, ON
- Part-time
Support all merchandising and signage standards including planograms and stocking.
Added 1 hour ago
VA
Senior Buyer (Goods and Services)
Vancouver Airport Authority
Vancouver, BC
- Full-time
YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The Supply Management Team (SMT) supports fair,…
Added 1 hour ago
N
Senior Engineering Manager
Nutanix
Vancouver, BC
- $209,000 to $313,000 CAD / year
- Full-time
Experience building systems that protect sensitive information and support enterprise governance requirements.
Added 1 hour ago
VA
Senior Buyer (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
YVR is a place of connection, bringing together people, places and cargo while ensuring a safe and efficient experience for everyone. The Supply Management Team (SMT) supports fair,…
Added 1 hour ago
VA
Manager, Supply Management (Engineering & Construction)
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a transformative leader – Manager, Supply Management – Engineering and Construction on the Supply Management Team. Reporting to the Director,…
Added 1 hour ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
Demonstrates and/or provides guidance on clinical tasks to designated care givers and guides the clinical experience of assigned students and new staff; provides input to the Manager and/or…
Added 1 hour ago
PH
Direct Care Nurse
Provincial Health Services Authority
Surrey, BC
- Full-time
Demonstrates and/or provides guidance on clinical tasks to designated care givers and guides the clinical experience of assigned students and new staff; provides input to the Manager and/or…
Added 1 hour ago
VA
Manager, Engineering Services
Vancouver Airport Authority
Vancouver, BC
- Full-time
We have a permanent, full-time opportunity for a Manager, Engineering Services. Reporting to a Director within the Airport Development and Asset Optimization team, the successful candidate…
Added 1 hour ago
ZR
Operations Manager
Zebra Robotics
Oakville, ON
- Full-time
Role Description The Operations Manager is a full-time, on-site role based in Oakville, ON, responsible for overseeing daily center operations and ensuring a smooth, efficient learning…
Added 1 hour ago
SD
Assistant Front Store Manager, Hourly Full Time Flexible Shifts
Shoppers Drug Mart
London, ON
- Full-time
Each store has an Associate-Owner, so you will work for a local business owner while having the support of a national brand. Benefit from a purchase discount program, flexible and varied…

Cansel

Account Manager, Customer Lifecycle (Ontario & Quebec)

Richmond Hill, ON, L4B 2M9, Canada
Montreal, QC, H2N 1A3, Canada

$55,000 CAD / year · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: $55,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.

In this role, you will manage a portfolio of customers within an assigned industry sector, with responsibility for recurring revenue from software subscriptions, positioning services, and software and hardware maintenance plans.

You will proactively engage customers to understand their business and technology needs, support the adoption of Cansel solutions, and identify opportunities to strengthen and expand each customer relationship.

This posting is for an existing vacancy.

What You'll Do

Manage a portfolio of existing Cansel customers and build strong relationships through proactive, regular engagement.

Manage subscription, software, service, and maintenance plan renewals while achieving or exceeding assigned revenue targets.

Develop a strong understanding of each customer's business, workflows, and technology needs.

Help customers maximize the value and adoption of their Cansel solutions.

Identify upselling, cross-selling, and account expansion opportunities.

Recommend products, services, and subscriptions that address customer requirements.

Partner with Sales, Technical, Operations, and other internal teams to coordinate renewal strategies, customer opportunities, and internal resources.

Research and prepare for customer conversations.

Follow up on commitments, quotations, renewals, and sales opportunities to maintain momentum.

Maintain accurate customer, renewal, and opportunity information in the CRM.

Deliver a high level of customer service while balancing customer needs with Cansel's retention, growth, and commercial objectives.

What You'll Bring

Previous experience in sales, account management, customer success, customer service, or a related customer-facing role.

Strong customer relationship and account management skills.

A genuine interest in understanding customers' businesses, challenges, and technology needs.

A commercial mindset and motivation to meet or exceed revenue targets.

Confidence proactively contacting customers and leading conversations by phone, email, and virtual meeting.

The ability to uncover customer needs through effective questioning, research, and active listening.

Strong customer service, interpersonal, and communication skills.

The ability to manage multiple customers, renewals, and sales opportunities while prioritizing work effectively.

Strong organizational and follow-up skills, with excellent attention to detail.

Experience working with CRM systems and maintaining accurate customer and sales information.

The willingness and ability to continually learn new products, software, and technology solutions.

A self-motivated approach and the ability to manage a broad customer portfolio with minimal supervision.

The ability to contribute effectively within a collaborative team environment.

Strong working knowledge of Microsoft Office applications.

Preferred, but not required: Experience within the geospatial, surveying, scanning, engineering, construction, or technology industry.

Preferred, but not required: Experience managing subscription, SaaS, or other recurring-revenue customers.

Preferred, but not required: Experience with Salesforce or another CRM platform.

Preferred, but not required: Experience supporting customer renewals, retention, or account growth.

Preferred, but not required: Bilingual proficiency in English and French.

Compensation

Base salary: $55,000 CAD annually.

Target annual commission: $30,000 CAD.

On-target earnings: $85,000 CAD annually.

Commission incentives are uncapped, providing the opportunity to earn above the stated on-target earnings when performance exceeds assigned targets.

Why Choose Us?

In addition to Cansel's collaborative and growth-oriented culture, we offer:

A competitive compensation package.

Uncapped commission incentives.

Flexible extended health and dental benefits.

Group life, short-term disability, long-term disability, accidental death and dismemberment, and critical illness insurance.

Access to an online pharmacy.

An employee referral program.

A professional book program supporting continued learning and development.

Free access to an online course database.

Exclusive discounts on shopping, sports, movies, travel, and more through Perkopolis.

Preferred rates on select gym memberships.

Preferred rates on personal insurance.

A generous long-service recognition program.

Recruitment Process Disclosure

Cansel may use artificial intelligence-enabled tools to support certain administrative, screening, or assessment activities during the recruitment process. Employment decisions are reviewed and made by members of the Cansel hiring team.

Equal Opportunity

Cansel is proud to be an equal opportunity employer and values the diversity of its employees. All qualified applicants will receive consideration for employment without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other characteristic protected by applicable law.

Accommodation is available upon request for candidates participating in all stages of the recruitment and selection process.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Manage and grow a portfolio of existing customers by building relationships, supporting solution adoption, and managing subscription, service, and maintenance renewals against revenue targets. Identify account expansion opportunities, coordinate with internal teams, maintain accurate CRM records, and follow through on customer commitments and sales opportunities.

Requirements

Candidates should have experience in sales, account management, customer success, customer service, or a related customer-facing role, along with strong relationship-building, communication, organization, and follow-up skills. They should be comfortable managing a broad customer portfolio, working toward revenue targets, using CRM systems and Microsoft Office, and learning technology solutions; industry, recurring-revenue, Salesforce, renewal, and English-French bilingual experience are preferred but not required.

Skills

Account Management
Customer Success
Sales
Renewal Management
Revenue Growth
Upselling
Cross-Selling
Customer Retention
Needs Assessment
Active Listening
Customer Service
Communication
CRM Data Management
Microsoft Office
Salesforce

Benefits

Extended Health Benefits
Dental Benefits
Group Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Online Pharmacy Access
Employee Referral Program
Professional Book Program
Online Course Database Access
Shopping, Sports, Movies, and Travel Discounts
Gym Membership Discounts
Personal Insurance Discounts
Long-Service Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Lifecycle
Account Management
Customer Success
Customer Relationships
Recurring Revenue
Software Subscriptions
SaaS
Positioning Services
Software Maintenance
Hardware Maintenance
Renewals
Retention
Upselling
Cross-Selling
Account Expansion
Customer Adoption
CRM
Salesforce
Microsoft Office
Geospatial
Surveying
Scanning
Engineering
Construction
Technology Solutions
Revenue Targets
Customer Research
Active Listening
English
French

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Work requirements

Jobs in Canada