Jobs in Canada

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Added 25 mins ago
SC
Director – Station Infrastructure
SYSTRA Canada
Toronto, ON
- Full-time
Delivery Partner (Delivery Partner) team will achieve this by facilitating Metrolinx’s creation of an
Added 25 mins ago
BC
Communication Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 26 mins ago
Winnipeg Casual Security Guard
GardaWorld
Emerson, MB · Winnipeg, Mani
Partner with authorities during serious situations
Added 26 mins ago
Casual Security Guard
GardaWorld
Saskatoon, SK
Partner with authorities during serious situations
Added 26 mins ago
Casual Security Guard
GardaWorld
Regina, SK
Partner with authorities during serious situations
Added 41 mins ago
PC
Forensic and Dispute Services Senior Manager (Bilingual FR/EN)
Pwc Canada
Quebec, QC · Montreal, QC
- Full-time
Preparing high quality valuation or damage quantification reports for partner review and subsequent delivery to clients detailing procedures undertaken, results, limitations and recommended…
Added 41 mins ago
V
Senior Counsel, Legal
Vosker
Montreal, QC
- Full-time
Support the legal team by demonstrating rigor, curiosity, and creativity as a business partner.
Added 56 mins ago
TP
Boutique Manager (Contemporary Women's Fashion)
The Pink Door
Toronto, ON
- Full-time
Strategic Buying Insights: Partner directly with the boutique owner to review weekly sales data, share customer feedback, and help shape seasonal buying and assortment strategies.
Added 56 mins ago
MA
Chief Growth Officer & Head of Industries
Marsh Agency
Toronto, ON
- Full-time
Partner closely with Segment Leaders to shape client strategies and identify growth opportunities.
Added 56 mins ago
MA
Client Relationship Management - Lead Specialist
Marsh Agency
Montreal, QC
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 56 mins ago
LH
Physiotherapist
Lifemark Health Group
Regina, SK · Greater Regina Metropolitan Area
- Full-time
Partner with therapy assistants and kinesiologists to maximize clinical impact.
Added 56 mins ago
GC
Senior Cyber Defense Operations Analyst
Game Companies
Montreal, QC
- Full-time
Identify recurring analyst work and partner with security programming to automate it, including Al-agent workflows with clear validation and human review where it counts
Added 56 mins ago
MA
Senior Marketing Manager
Marsh Agency
Toronto, ON
- Full-time
This position requires working from our Toronto office at least three days per week · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 56 mins ago
MA
Institutional Investment Sales Leader
Marsh Agency
Toronto, ON
- Full-time
All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 56 mins ago
GC
Associate Quality Designer
Game Companies
Vancouver, BC
- Full-time
Research & Synthesis: You will analyse internal docs, partner reports, and industry trends to propose applicable, data-driven solutions.
Added 56 mins ago
AG
Ecommerce Merchandiser - Call It Spring
ALDO Group
Montreal, QC
- Full-time
…brands, ALDO and Call It Spring, and we are the core footwear partner for Sperry in North America. The ALDO Group is also an industry-recognized wholesale licensed partner, specializing in…
Added 56 mins ago
GC
Producer – Live Team (EA SPORTS NHL)
Game Companies
Vancouver, BC
- Full-time
Partner with Creative Directors, Game Designers, Development Directors, and Technical Leads to translate product vision into prioritized backlogs and manageable sprint roadmaps.
Added 56 mins ago
MA
Senior Health & Benefits Actuarial Consultant
Marsh Agency
Toronto, ON
- Full-time
Must have achieved, or be progressing toward, Fellow of the Canadian Institute of Actuaries (FCIA) designation · All Marsh colleagues are expected to be in their local office or working onsite with clients at least three days per week
Added 1 hour ago
MF
Senior Project Manager
Magnet Forensics
Waterloo, ON
- $110,000 to $130,000 CAD / year
- Full-time
…and you are selected for an interview, the Talent Acquisition Partner can share more information with you. If the compensation structure for the role includes an incentive component (i.e.…
Added 1 hour ago
S
Stage Experience Lead - Full Time
sephora.com
Oakville, ON
- $22.2 to $26.1 CAD / hour
- Full-time
…the timely response to all client feedback per department. Partner with their direct manager to action client-related issues/feedback tool the client service hotline or through direct…
Added 1 hour ago
SC
chef de quart - Store# 75082, 1950 WILFRID-HAMEL
Starbucks Coffee Company
Quebec, QC
- Full-time
Assists with new partner training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed.
Added 1 hour ago
A
Sales & Marketing Representatives
Acosta
Saguenay, QC · Chicoutimi, QC
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 hour ago
A
Sales & Marketing Representatives – Unlimited Earning Potential
Acosta
Laval, QC
- Full-time
At Premium Retail Services, an Authorized Marketing Partner of Bell Canada, we’re looking for ambitious individuals ready to build a rewarding career while representing one of Canada’s most…
Added 1 hour ago
M
Director CX Insights & Activation
Manulife
Toronto, ON · Waterloo, ON
- Full-time
…You’ll guide a squad of CX researchers and insight analysts; partner closely with business partners to accelerate evidence-based decision making and business…
Added 1 hour ago
PT
Sales Manager
Point to Point Communications
Barrie, ON
- Full-time
…mission-critical communications. As an authorized Motorola Solutions partner and service provider, we have built our reputation on technical expertise, responsive service and long-standing…

Cansel

Account Manager, Customer Lifecycle (Ontario & Quebec)

Richmond Hill, ON, L4B 2M9, Canada
Montreal, QC, H2N 1A3, Canada

$55,000 CAD / year · Full-time

Apply on recruiting.ultipro.ca About employer

Applications open in a new tab.

Job details

Pay: $55,000 CAD / year
Job type: Full-time
Posting language: English
Posted: Nov 3, 2026

Original job description

Position Summary

Cansel is looking for a Customer Lifecycle Account Manager to manage and grow relationships with existing customers throughout their asset lifecycle.

In this role, you will manage a portfolio of customers within an assigned industry sector, with responsibility for recurring revenue from software subscriptions, positioning services, and software and hardware maintenance plans.

You will proactively engage customers to understand their business and technology needs, support the adoption of Cansel solutions, and identify opportunities to strengthen and expand each customer relationship.

This posting is for an existing vacancy.

What You'll Do

Manage a portfolio of existing Cansel customers and build strong relationships through proactive, regular engagement.

Manage subscription, software, service, and maintenance plan renewals while achieving or exceeding assigned revenue targets.

Develop a strong understanding of each customer's business, workflows, and technology needs.

Help customers maximize the value and adoption of their Cansel solutions.

Identify upselling, cross-selling, and account expansion opportunities.

Recommend products, services, and subscriptions that address customer requirements.

Partner with Sales, Technical, Operations, and other internal teams to coordinate renewal strategies, customer opportunities, and internal resources.

Research and prepare for customer conversations.

Follow up on commitments, quotations, renewals, and sales opportunities to maintain momentum.

Maintain accurate customer, renewal, and opportunity information in the CRM.

Deliver a high level of customer service while balancing customer needs with Cansel's retention, growth, and commercial objectives.

What You'll Bring

Previous experience in sales, account management, customer success, customer service, or a related customer-facing role.

Strong customer relationship and account management skills.

A genuine interest in understanding customers' businesses, challenges, and technology needs.

A commercial mindset and motivation to meet or exceed revenue targets.

Confidence proactively contacting customers and leading conversations by phone, email, and virtual meeting.

The ability to uncover customer needs through effective questioning, research, and active listening.

Strong customer service, interpersonal, and communication skills.

The ability to manage multiple customers, renewals, and sales opportunities while prioritizing work effectively.

Strong organizational and follow-up skills, with excellent attention to detail.

Experience working with CRM systems and maintaining accurate customer and sales information.

The willingness and ability to continually learn new products, software, and technology solutions.

A self-motivated approach and the ability to manage a broad customer portfolio with minimal supervision.

The ability to contribute effectively within a collaborative team environment.

Strong working knowledge of Microsoft Office applications.

Preferred, but not required: Experience within the geospatial, surveying, scanning, engineering, construction, or technology industry.

Preferred, but not required: Experience managing subscription, SaaS, or other recurring-revenue customers.

Preferred, but not required: Experience with Salesforce or another CRM platform.

Preferred, but not required: Experience supporting customer renewals, retention, or account growth.

Preferred, but not required: Bilingual proficiency in English and French.

Compensation

Base salary: $55,000 CAD annually.

Target annual commission: $30,000 CAD.

On-target earnings: $85,000 CAD annually.

Commission incentives are uncapped, providing the opportunity to earn above the stated on-target earnings when performance exceeds assigned targets.

Why Choose Us?

In addition to Cansel's collaborative and growth-oriented culture, we offer:

A competitive compensation package.

Uncapped commission incentives.

Flexible extended health and dental benefits.

Group life, short-term disability, long-term disability, accidental death and dismemberment, and critical illness insurance.

Access to an online pharmacy.

An employee referral program.

A professional book program supporting continued learning and development.

Free access to an online course database.

Exclusive discounts on shopping, sports, movies, travel, and more through Perkopolis.

Preferred rates on select gym memberships.

Preferred rates on personal insurance.

A generous long-service recognition program.

Recruitment Process Disclosure

Cansel may use artificial intelligence-enabled tools to support certain administrative, screening, or assessment activities during the recruitment process. Employment decisions are reviewed and made by members of the Cansel hiring team.

Equal Opportunity

Cansel is proud to be an equal opportunity employer and values the diversity of its employees. All qualified applicants will receive consideration for employment without discrimination based on race, ancestry, place of origin, color, ethnic origin, citizenship, creed, sex, sexual orientation, gender identity or expression, age, marital status, family status, disability, or any other characteristic protected by applicable law.

Accommodation is available upon request for candidates participating in all stages of the recruitment and selection process.

We thank all applicants for their interest. Only candidates selected for an interview will be contacted.

Apply on recruiting.ultipro.ca About employer

More about this job

Responsibilities

Manage and grow a portfolio of existing customers by building relationships, supporting solution adoption, and managing subscription, service, and maintenance renewals against revenue targets. Identify account expansion opportunities, coordinate with internal teams, maintain accurate CRM records, and follow through on customer commitments and sales opportunities.

Requirements

Candidates should have experience in sales, account management, customer success, customer service, or a related customer-facing role, along with strong relationship-building, communication, organization, and follow-up skills. They should be comfortable managing a broad customer portfolio, working toward revenue targets, using CRM systems and Microsoft Office, and learning technology solutions; industry, recurring-revenue, Salesforce, renewal, and English-French bilingual experience are preferred but not required.

Skills

Account Management
Customer Success
Sales
Renewal Management
Revenue Growth
Upselling
Cross-Selling
Customer Retention
Needs Assessment
Active Listening
Customer Service
Communication
CRM Data Management
Microsoft Office
Salesforce

Benefits

Extended Health Benefits
Dental Benefits
Group Life Insurance
Short-Term Disability Insurance
Long-Term Disability Insurance
Accidental Death and Dismemberment Insurance
Critical Illness Insurance
Online Pharmacy Access
Employee Referral Program
Professional Book Program
Online Course Database Access
Shopping, Sports, Movies, and Travel Discounts
Gym Membership Discounts
Personal Insurance Discounts
Long-Service Recognition Program

Visa sponsorship

Not detected in the job text

Keywords

Customer Lifecycle
Account Management
Customer Success
Customer Relationships
Recurring Revenue
Software Subscriptions
SaaS
Positioning Services
Software Maintenance
Hardware Maintenance
Renewals
Retention
Upselling
Cross-Selling
Account Expansion
Customer Adoption
CRM
Salesforce
Microsoft Office
Geospatial
Surveying
Scanning
Engineering
Construction
Technology Solutions
Revenue Targets
Customer Research
Active Listening
English
French

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Work requirements

Jobs in Canada