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Cantrav

Manager, Program Operations

  • Quebec, QC, Canada

Full-time

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Job details

Job type
Full-time
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Posting language
English
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Original job description

Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations we represent in Québec . This role involves managing all logistical aspects, from proposal development and budgeting to supplier coordination and on-site execution, ensuring seamless program delivery and exceptional client experiences. The Program Manager builds strong relationships within the tourism and hospitality industry, leveraging partnerships with venues, and local suppliers to create innovative and memorable programs. With a strategic and solutions-oriented approach, the Program Manager ensures operational excellence while maintaining Cantrav’s reputation as a trusted destination expert.

What You’ll Need

  • You’re a great communicator and possess the ability to build long-lasting relationships
  • Self-motivated with a demonstrated ability to make decisions, manage logistics, multi-task, and meet project deadlines with little supervision in a fast-paced environment
  • Superior organization skills with great attention to detail as well as the ability to successfully manage changing priorities
  • You produce high-quality work and outcomes along with a deep commitment to accuracy
  • You are at home, and comfortable working on a computer, in a Microsoft environment
  • In-depth knowledge of Monteal, Quebec City, Montebello and Tremblant is an asset
  • Comfort and ability to work beyond 9 – 5. Our client’s events can be in the evenings and on the weekends and we’re there too
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Responsibilities

Plan, coordinate, and execute group programs across destinations in Québec, managing logistics from proposals and budgets through supplier coordination and on-site delivery. Build relationships with tourism and hospitality partners to create memorable programs and ensure operational excellence and strong client experiences.

Requirements

Requires strong communication and relationship-building skills, self-motivation, sound decision-making, and the ability to manage logistics, competing priorities, and deadlines with little supervision. Strong organization, attention to detail, accuracy, and comfort with Microsoft tools are expected; knowledge of Montréal, Québec City, Montebello, and Tremblant is an asset, as is flexibility to work evenings and weekends.

Skills

  • Program Planning
  • Program Coordination
  • Program Execution
  • Logistics Management
  • Proposal Development
  • Budgeting
  • Supplier Coordination
  • On-Site Event Execution
  • Partnership Development
  • Communication
  • Decision-Making
  • Multitasking
  • Deadline Management
  • Organization
  • Attention to Detail

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Categories

  • Hospitality
  • Management & Leadership
  • Logistics

Keywords

  • Program Operations
  • Group Programs
  • Destination Management
  • Event Services
  • Tourism
  • Hospitality
  • Proposal Development
  • Budgeting
  • Logistics
  • Supplier Coordination
  • On-Site Execution
  • Client Experience
  • Venue Partnerships
  • Local Suppliers
  • Operational Excellence
  • Microsoft Environment
  • Québec
  • Montréal
  • Québec City
  • Montebello
  • Tremblant

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