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Cantrav

Manager, Program Operations

Quebec, QC, Canada

Full-time

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Job details

Job type: Full-time
Apply by: Nov 26, 2026
Posting language: English
Posted: Nov 10, 2026

Original job description

Thorough, detail-oriented, and experienced, the Program Manager, Operations is responsible for the successful planning, coordination, and execution of group programs across the destinations we represent in Québec . This role involves managing all logistical aspects, from proposal development and budgeting to supplier coordination and on-site execution, ensuring seamless program delivery and exceptional client experiences. The Program Manager builds strong relationships within the tourism and hospitality industry, leveraging partnerships with venues, and local suppliers to create innovative and memorable programs. With a strategic and solutions-oriented approach, the Program Manager ensures operational excellence while maintaining Cantrav’s reputation as a trusted destination expert.

What You’ll Need

You’re a great communicator and possess the ability to build long-lasting relationships
Self-motivated with a demonstrated ability to make decisions, manage logistics, multi-task, and meet project deadlines with little supervision in a fast-paced environment
Superior organization skills with great attention to detail as well as the ability to successfully manage changing priorities
You produce high-quality work and outcomes along with a deep commitment to accuracy
You are at home, and comfortable working on a computer, in a Microsoft environment
In-depth knowledge of Monteal, Quebec City, Montebello and Tremblant is an asset
Comfort and ability to work beyond 9 – 5. Our client’s events can be in the evenings and on the weekends and we’re there too

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More about this job

Responsibilities

Plan, coordinate, and execute group programs across destinations in Québec, managing logistics from proposals and budgets through supplier coordination and on-site delivery. Build relationships with tourism and hospitality partners to create memorable programs while ensuring operational excellence and a strong client experience.

Requirements

The role requires strong communication and relationship-building skills, self-motivation, sound decision-making, and the ability to manage logistics, competing priorities, and deadlines with minimal supervision. Excellent organization, attention to detail, accuracy, comfort with Microsoft tools, and flexibility to work evenings and weekends are expected; knowledge of Montréal, Québec City, Montebello, and Tremblant is an asset.

Skills

Program Planning
Program Coordination
Program Execution
Logistics Management
Proposal Development
Budgeting
Supplier Coordination
On-Site Event Execution
Partnership Development
Communication
Decision-Making
Multitasking
Organization
Attention to Detail
Microsoft Environment

Visa sponsorship

Not detected in the job text

Keywords

Program Operations
Group Programs
Destination Management
Tourism
Hospitality
Event Services
Program Planning
Program Coordination
Program Execution
Logistics
Proposal Development
Budgeting
Supplier Coordination
Venue Partnerships
Local Suppliers
On-Site Execution
Client Experience
Operational Excellence
Relationship Building
Microsoft Environment
Québec
Montréal
Québec City
Montebello
Tremblant

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