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Closed listing

Canuck Place Children's Hospice

Manager, Marketing & Communications

Vancouver, BC, Canada

Temporary

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Temporary
Closing date: Nov 7, 2026
Experience: · Mature leadership skills, 2-3 years of experience managing team members, building strong, trusting, and authentic relationships.
Posting language: English
Posted: Oct 8, 2026

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Original job description

Archived listing. The details below describe a past opening.

JOB SUMMARY

The Manager, Marketing & Communications, is responsible for developing and executing internal and external marketing and communications strategy and plans that support Canuck Place Children’s Hospice (CPCH) strategic priorities, drive fundraising, raise brand awareness, and advance organizational goals for diversity and inclusion. The Manager is responsible for fostering connections between CPCH supporters, media, and the work and programs at CPCH. Working collaboratively with internal teams, patient-family partners, media, and marketing agency vendors, they will implement integrated activities that support the organizations' strategic priorities and fundraising goals. In addition, the Manager provides supervision and guidance to identified members of the Marketing and Communications team.

RESPONSIBILITIES - 100%

Project Management – 30%

· Proven experience in project management - excellent at managing multiple projects and campaigns and meeting tight timelines. Ensures brand strategy, voice, and identity are maintained through multi-channel campaigns.

· Responsible for supporting the strategy, planning, execution, and reporting for fundraising and stewardship events and key partner activations in collaboration with the events team

· Responsible for supporting the strategy, planning, and execution for key partner activations

· Responsible for supporting the strategy, planning, execution, and reporting for advertising campaigns with partner agency

· Works cross-functionally with other departments to support integrated strategies across various communication platforms to elevate overarching organizational initiatives

Media & PR – 20%

· Develops proactive, integrated media relations pitches through researching story ideas and promoting opportunities through liaison with staff and families

· Supports issues management in collaboration with Director, Marketing and Communications and Chief Communications Officer

· Responds to and organizes media inquiries and requests, pursues earned media opportunities, writes press releases/media advisories, tracks broadcast media statistics

· Tracks media performance and provides reports

· Develops and leads the media training program for staff & families and prepares staff for media interviews

People Management – 20%

This role directly manages the following positions:

· Clinical Communications & Marketing Officer

· Officer, Marketing & Communications II

Strategic Planning and Budget – 10%

· Works closely with the Director, Marketing & Communications on the development and execution of integrated strategies, including managing the Integrated Strategy budget

· Responsible for the strategy, development, and execution of the annual internal communications plan including goals, key messaging, communication channels, and tactics.

· Develops, leads, and executes earned media strategy and execution, raising awareness about CPCH

· Works cross-functionally with other departments to support an integrated strategy across various communication platforms to elevate the CPCH brand and drive fundraising

Internal Communications – 10%

· Work closely with leaders and key internal collaborators to ensure that internal communication is clear, consistent, and aligned with organizational strategic priorities and values

· Provide guidance on internal communications to teams across the organization and elicit feedback in the form of surveys and other appropriate methods to ensure compliance, commitment, and understanding

· Monitor and measure the effectiveness of internal communications, and make recommendations for improvement based on feedback and data analysis

· Create and manage the internal communications calendar to ensure internal communications are timely, effective, and relevant

· Lead the DEIB communications along with the Development team lead on the internal committee

Family Engagement – 5%

· Understands the power of storytelling in donor awareness, engagement, and stewardship. Supports annual content plan with video production and execution.

· Works with CPCH patient-family partners, with compassion, to write and share their story to support the development of content for fundraising campaigns and events

Brand – 5%

· Responsible for maintaining a consistent brand voice and identity to ensure consistency in core messaging to audiences across collateral, campaigns, channels, and platforms.

· Supports the development and maintenance of a CPCH inclusive style guide to support CPCH staff with writing and creating CPCH messaging materials to ensure consistent identity and guidelines for a continuous brand experience.

Assumes other related responsibilities, as assigned.

EDUCATION AND EXPERIENCE

· Related degree or diploma, preferably in English/Communications/Marketing, coupled with a minimum of 5 years progressive communications experience including 3+ years managing external relationships including printers, agencies, and managing media relations to protect and elevate the brand.

· Mature leadership skills, 2-3 years of experience managing team members, building strong, trusting, and authentic relationships.

· Healthcare communications experience is an asset.

· Experience working for a non-profit organization in a marketing or communications role is an asset.

QUALIFICATIONS

What you bring to the role:

· Superior writing, editing, and verbal English communication skills.

· Demonstrated flexibility with the ability to manage fluctuating schedules, multiple projects and meet tight deadlines.

· Experience in brand management and communications to build and maintain the organization brand and fundraising event brands.

· Ability to communicate clearly, persuasively, and creatively with different audiences and internal collaborators.

· Understanding of audience segmentation, targeting, positioning, branding, messaging, and storytelling to inform leadership decisions and collaborative projects.

· Demonstrated ability to work collaboratively with individuals at all levels and manage immediate and/or sensitive information and situations on a regular basis.

· Understanding and experience utilizing social media as a business tool in the application of awareness and fundraising campaigns.

· Creative, strategic thinker with the ability to identify and grasp communication and marketing opportunities to enhance the organization’s profile.

· Strong work ethic, including a high degree of accountability, integrity, passion, empathy and compassion.

· Proficiency with Microsoft Office Suite, Adobe Creative Suite, WordPress, Customer Relationship Management (CRM), Slack, Trello, Digital Asset Management (DAM)

· Experience with digital analytics tools.

· Clear and valid BC driver’s license and access to a vehicle are required.

You have:

· High integrity; creativity; balance, good judgment and objectivity; high vision and conceptual capabilities; consultative, facilitate and collaborative; sense of humor.

· Excellent time management skills.

· Demonstrates flexibility that allows you to work with high energy, creative people.

· Able to thrive and effectively manage priorities in a changing, dynamic environment.

Please note:

· Evidence of Health Canada approved vaccinations must be provided prior to your first day of work.

· Flexibility is necessary, as this position requires weekend and evening work and travel within and outside the Lower Mainland.

RECRUITMENT PROCESS

We understand that the recruitment process is not a one size fits all, our inclusion values and flexibility extend to your hiring experience. Canuck Place is committed to providing inclusive access and accommodations throughout the application and selection process. We are continuously working to improve our systems, policies, and practices to ensure our employees, in all their diversity, can succeed. Should you require accessibility accommodation through the recruitment process, please contact our People & Culture team at recruitment@canuckplace.org and we will work with you to meet your needs.

Canuck Place Children’s Hospice hires on the basis of merit and is strongly committed to equality and diversity within its community and to a welcoming and inclusive workplace. We especially welcome applications from Indigenous persons, visible minority group members, persons with disabilities, people of all sexual orientations, genders and gender identities, members of the 2SLGBTQIA+ community.

APPLICATION PROCESS

Please submit your cover letter and your resume by October 25, 2026 to Canuck Place Careers; applications will be reviewed as they are received. We thank all applicants for their interest; however, only those candidates who have been short-listed will be contacted.

About employer

More about this job

Responsibilities

Develop and execute integrated internal and external marketing and communications strategies that support organizational priorities, fundraising, brand awareness, and diversity and inclusion. Manage projects, media relations, internal communications, brand consistency, family storytelling, budgets, and direct reports.

Requirements

Requires a related degree or diploma, preferably in English, communications, or marketing, at least five years of progressive communications experience, and two to three years of team management experience. Candidates should bring strong writing and project management skills, experience managing external relationships and media relations, and proficiency with relevant office, creative, web, CRM, collaboration, and analytics tools.

Skills

Project Management
Marketing Strategy
Communications Strategy
Media Relations
Public Relations
People Management
Internal Communications
Brand Management
Fundraising Campaigns
Event Marketing
Strategic Planning
Budget Management
Writing And Editing
Storytelling
Digital Analytics
Cross-Functional Collaboration

Visa sponsorship

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Keywords

Project Management
Integrated Marketing
Marketing Communications
Media Relations
Public Relations
Issues Management
Fundraising
Stewardship
Event Marketing
Brand Management
Internal Communications
Diversity, Equity, Inclusion, And Belonging
Storytelling
Audience Segmentation
Social Media
Digital Analytics
Microsoft Office Suite
Adobe Creative Suite
WordPress
Slack
Trello
Digital Asset Management
Media Training
Budget Management
Healthcare Communications
Nonprofit Marketing

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