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Job Description
Role Overview
We are looking for an experienced Adobe CDP Architect to support a customer data and journey transformation program for a Canadian utility client. The role will lead journey-mapping and business-discovery workshops, translate business outcomes into Adobe Real-Time CDP architecture, and provide technical leadership across data, identity, governance, integration, and activation. The architect will work closely with business stakeholders and delivery teams to design practical, privacy-compliant solutions and guide implementation.
Key Responsibilities
- Lead journey-mapping and use-case refinement workshops with business and technology stakeholders.
- Translate customer journeys, business rules, and desired outcomes into data, identity, profile, audience, and activation requirements.
- Own the Adobe Real-Time CDP architecture, including schemas, identity namespaces, ingestion patterns, consent, governance, segmentation, and activation.
- Design integrations between Adobe Experience Platform and enterprise systems such as SAP, Microsoft Fabric, Azure, AWS, Salesforce Marketing Cloud, and legacy platforms.
- Provide architectural direction across Adobe Journey Optimizer or Campaign, Adobe Target, Customer Journey Analytics, and related AEP capabilities.
- Guide implementation teams through technical design, delivery sequencing, testing, production readiness, and knowledge transfer.
- Partner with Privacy, Security, Legal, Data, and business teams to embed privacy by design and compliant activation.
- Support solution sizing, effort estimation, roadmap development, and resource planning.
Required Experience & Skills
- 7–10+ years in customer data, marketing technology, digital architecture, or related enterprise architecture roles.
- 3+ years of hands-on experience with Adobe Real-Time CDP and strong experience with Adobe Experience Platform.
- Deep expertise in customer profiles, identity resolution, schema design, data modeling, segmentation, and activation.
- Experience with Adobe Journey Optimizer or Campaign, Adobe Target, Customer Journey Analytics, and Adobe data-collection capabilities.
- Experience with batch, streaming, API-based, and event-based integrations, plus data transformation and JavaScript tagging.
- Working knowledge of SQL, XML, JSON, JavaScript, HTML, CSS, and at least one programming language such as Python.
- Ability to translate business strategy and use cases into architecture, platform requirements, data models, integration designs, and delivery roadmaps.
- Strong client-facing communication, workshop facilitation, stakeholder management, and technical leadership skills.
- Understanding of data governance, consent, security, retention, and privacy regulations, including PIPEDA, GDPR, and CCPA.
Preferred
- Experience in utilities, energy, telecommunications, financial services, or another regulated industry.
- Familiarity with CIS, billing, payments, contact-center, OMS, IoT, or AMI data.
- Adobe Experience Platform, Real-Time CDP, or Journey Optimizer certification.
- Experience working in Agile, multi-vendor, and large enterprise transformation programs.
The base compensation range for this role in the posted location is: $102,523-$183,760 CAD.
Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.
The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.
These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.
It is not typical for candidates to be hired at or near the top of the posted compensation range.
In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.
Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:
- Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave
- Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
- Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
- Life and disability insurance
- Employee assistance programs
- Other benefits as provided by local policy and eligibility
Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.
Disclaimers
Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.
This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.
Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.
Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law
Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.
