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Added 2 days ago
Director, Network & Security AI and Automation
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
Strong understanding of security for generative AI platforms, applications, and agents, including risks involving prompt injection, sensitive data exposure, excessive permissions, and…
Added 2 days ago
D
Senior Digital Project Manager - 6 month FTC
DEPT®
Toronto, ON
- $70,000 to $80,000 CAD / year
AI Enthusiasm: Hands-on experience with or a strong curiosity about AI tools, generative workflows, and how AI impacts modern design and development ecosystems.
Added 2 days ago
System Specialist II (Field Technician Building Automation Systems BAS - Solutions), Halifax NS
Siemens
Dartmouth, NS · Halifax, NS
Added 2 days ago
Account Executive - Majors
Zscaler
ON
Effectively leverage LLMs and Generative AI tools to boost productivity and sales effectiveness across research, prospecting, customer prep, and opportunity management.
Added 2 days ago
Production Support Engineer
Capgemini
Toronto, ON
Added 2 days ago
Senior AI Engineer
Guidepoint
Toronto, ON
…professional experience in backend software engineering and Generative AI. This must include a proven track record of designing, building, and scaling distributed, production-grade…
Added 2 days ago
C
Senior Solutions Engineer
ChapsVision
Montreal, QC
- Full-time
…évolutives, piloterez la mise en œuvre de fonctionnalités d’IA générative et agirez comme mentor technique auprès des autres ingénieurs. Ce rôle exige une expertise approfondie en recherche…
Added 2 days ago
Test Automation Lead
Freedom Mobile
Toronto, ON
Good understanding of Generative AI, Large Language Models (LLMs), and AI-assisted software development and testing workflows.
Added 2 days ago
T
Sr. Business Systems Analyst Specialist, TD Securities
TD
Toronto, ON
- Full-time
Added 2 days ago
FS
Analyst, Data Quality & Governance
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
- Full-time
…discoverable to support analytics, automation, AI agents, and generative AI…
Added 2 days ago
Senior Data Scientist
Helcim Inc
Calgary, AB
AI Adaptability: You don't need to be an expert in Generative AI, but you must be open-minded and flexible. You understand how AI is changing the landscape of data work and are ready to…
Added 2 days ago
SRE-System & API Gateway Support Specialist
Capgemini
Toronto, ON
Added 2 days ago
C
Customer Success Manager, Public Sector & Defence
Cohere
Ottawa, ON
- $150,000 to $215,000 USD / year
- Full-time
Added 2 days ago
O
Senior Technical Project Manager - Canada / Remote
OneReach.ai
Remote, Canada
- Full-time
- Remote
OneReach.ai is the company behind Generative Studio X (GSX), the agentic orchestration platform for enterprises providing the infrastructure to govern, coordinate, and scale AI agents…
Added 2 days ago
D
Chief Solution Architect (Pre-sales, AI + Data Transformation)
Datatonic
Remote, Canada
- Full-time
- Remote
Act as a trusted advisor for our clients across data platforms, MLOps, Generative and Agentic AI, and application design.
Added 2 days ago
C
Developer - Virtual Agent Administrator
CGI
Montreal, QC
- Full-time
The Developer will be responsible for developing and supporting our Service Desks local and hosted toolset including AI Virtual Agent solutions (Conversational, Generative and Agentic).
Added 2 days ago
Full Stack Software Engineer
Blanc Labs
Toronto, ON
Added 2 days ago
JA
Technical Specialist, Quality Assurance
JR Automation
Toronto, ON
- Full-time
Added 2 days ago
AS
Quality Engineer
AgileGrid Solutions
Canada
- Full-time
…Growing Companies and multiple Deloitte awards. As demand for generative AI, high-performance computing, and cloud services continues to expand, CoolIT is helping customers meet…
Added 2 days ago
L
Senior BI Platform Operations Engineer
Luxoft
Toronto, ON
- Full-time
Amazon Q / Generative BI & Quick Suite Capabilities
Added 2 days ago
V
Python Developer
VySystems
Mississauga, ON
- Full-time
Added 2 days ago
SI
Software Engineer
Syndesus, Inc.
Vancouver, BC
- $130,000 to $160,000 CAD / year
- Full-time
…work incomplete. The company addresses this gap by harnessing Generative AI, Agentic AI, and Big Data. By unifying multi‑line dialing, enrichment, intent signals, email, and social…
Added 2 days ago
JA
Project Management Intern (Winter 2027, 12months)
JR Automation
Toronto, ON
- $23 to $30 CAD / hour
- Full-time
Exposure to Generative AI and prompt engineering techniques.
Added 2 days ago
JA
Technical Specialist, Quality Assurance
JR Automation
Burnaby, BC
- Full-time
Added 3 days ago
D
Senior Advisor, Generative AI Adoption and Integration
Desjardins
Levis, QC
- Full-time
As a senior advisor, generative ai adoption and integration, you lead the P&C insurance IT sector’s adoption of emerging and generative AI technologies by defining and implementing…

Capgemini

Production Support Engineer

Toronto, ON, Canada

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Job details

Experience: ● 10+ Years experience in production support handling Prod incidents.
Posting language: English
Posted: Oct 21, 2026

Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Description

Capgemini is looking for a Production support Engineer to work for the Commercial Line of Business. An ideal candidate should be the one that has experience as outlined below :-

Below is the detailed Job Description

Monitoring and Alerting:

Implement and maintain monitoring systems to proactively identify potential issues and alert engineers to problems before they impact users.

Incident Response:

Respond to incidents and outages, diagnose problems, and implement solutions to minimize downtime and restore service.

Automation:

Automate repetitive tasks and processes to improve efficiency and reduce manual effort.

Infrastructure Management:

Manage and maintain the underlying infrastructure, including servers, networks, and cloud resources.

Capacity Planning:

Plan for future capacity needs to ensure systems can handle anticipated workloads.

Release Engineering:

Develop and maintain processes for deploying software updates and releases.

Collaboration:

Work closely with developers, operations teams, and other stakeholders to ensure system reliability and availability.

Documentation:

Maintain clear and concise documentation of systems, processes, and procedures.

Continuous Improvement:

Identify areas for improvement and implement changes to enhance system reliability and performance.

Skills and Qualifications

Cloud Platform (OCP)
10+ Years experience in production support handling Prod incidents.
Excellent knowledge of OCP with command line.
Monitoring tools (Dynatrace)
Operating System (Windows, Linux)
Scripting (Shell Scripting, Python, Power Shell)
Database (SQL database management, MongoDB)
Container Services (Kubernetes)
Disaster Recovery Planning and execution

The base compensation range for this role in the posted location is: 79,000 to 101,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

The Production Support Engineer will monitor systems to proactively identify issues and manage incident responses to minimize downtime. They are also responsible for automating repetitive tasks, managing infrastructure, and maintaining clear documentation for system reliability.

Requirements

Candidates must have at least 10 years of experience in production support and excellent knowledge of OCP with command line. Proficiency in monitoring tools, operating systems, scripting, database management, and container services is required.

Skills

Production support
Cloud platform
OCP
Monitoring
Dynatrace
Windows
Linux
Shell scripting
Python
Power shell
SQL
MongoDB
Kubernetes
Disaster recovery
Incident response
Capacity planning

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Cloud Platform
OCP
Monitoring
Dynatrace
Windows
Linux
Shell Scripting
Python
Power Shell
SQL
MongoDB
Kubernetes
Disaster Recovery
Incident Response
Capacity Planning
Release Engineering
Infrastructure Management
Automation
System Reliability

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