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Added 8 mins ago
Designer, Development (Service)
Husky Technologies
Bolton, ON
Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 8 mins ago
Manufacturing Engineer (Contract)
Husky Technologies
Bolton, ON
Full-time
…attracted to bold goals, believe in uncompromising honesty, support mutual respect, care about environmental responsibility, have a passion for excellence and a desire to make a positive…
Added 9 mins ago
Cloud DBA
BMO
Toronto, ON · SCC
Full-time
Design, engineer, deploy, and support cloud database platforms, with a strong focus on AWS RDS, Amazon Redshift, Azure SQL Database, Azure SQL Managed Instance, and Microsoft Fabric.
Added 9 mins ago
Senior Software Engineer
AXIS (AXIS Capital)
Halifax, NS
Full-time
To support our growth objectives at AXIS, we are investing significantly in our Exposure and Modelling systems. This position is for a Senior Software Engineer in the Reinsurance and…
Added 23 mins ago
Founding Sales Engineer
Featherless AI
Remote, Canada
$150,000 to $190,000 USD / year
Full-time · Remote
Support onboarding and first production workloads, then hand off cleanly and stay available for expansion
Added 53 mins ago
Senior Software Engineer
Microsoft
Vancouver, BC
Full-time
Within the Azure Monitor team, we are looking for a Senior Software Engineer to help build and evolve the Azure Monitor backend systems. This role is ideal for someone who can own…
Added 53 mins ago
Software Development Engineer - Agent Factory
Workday
Vancouver, BC · Canada, BC, Vancouver
Full-time
…take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including…
Added 53 mins ago
Team Lead, AI Engineering
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Halifax, NS
Full-time
The AI Engineer remains accountable for technical correctness, human review of AI-generated output, meaningful tests, secure implementation and production readiness. AI-generated work never…
Added 53 mins ago
Senior AI Engineer
The Citco Group Limited
Halifax, NS
Full-time
The AI Engineer remains accountable for technical correctness, human review of AI-generated output, meaningful tests, secure implementation and production readiness. AI-generated work never…
Added 1 hour ago
Electrical & Instrumentation Engineer
Veolia | North America
Oakville, ON
Full-time
…schematics, I/O lists, VFD/Starter selections, supporting our production facilities, participating in customer facing factory acceptance tests and assisting through…
Added 1 hour ago
IT Senior Analyst, Power BI Development – Enterprise Analytics
Saputo Inc.
Mississauga, ON
Full-time
Support and resolve production issues, including data discrepancies, refresh failures, and performance degradation
Added 1 hour ago
Manufacturing Engineering
Dometic
Vancouver, BC
$77,000 to $96,000 CAD / year
Full-time
As Manufacturing Engineer of the Vancouver Team, you will provide engineering expertise in the development and implementation of manufacturing processes and custom production assembly/test…
Added 1 hour ago
IT Senior Analyst, Power BI Development – Enterprise Analytics
Saputo Inc.
Montreal, QC
Full-time
Support and resolve production issues, including data discrepancies, refresh failures, and performance degradation
Added 2 hours ago
Full Stack Engineer
Pixieset
Vancouver, BC
Full-time
…QA, you’ll build features, learn how our services operate in production, and take increasing ownership of your work from development through release and ongoing…
Added 2 hours ago
Senior Quality Process Development Engineer
Semtech
Burlington, ON
Full-time
The Senior Quality Process Development Engineer will collaborate on the design, development, and validation the statistical and machine-learning systems at the core of Semtech's quality…
Added 2 hours ago
Machine Learning Engineer, Frameworks & Performance (New Grad to Principal level)
Qualcomm
Markham, ON
Full-time
Development and evolution of ML/AI compilers (production and exploratory versions) for efficient mappings of ML/AI algorithms on existing and future HW
Added 3 hours ago
Data Engineer Sr
Insight
Toronto, ON
Full-time
We are seeking a Senior Data Engineer to design, build, and optimize modern data platforms that enable analytics, reporting, operational intelligence, and AI-driven solutions.
Added 3 hours ago
Observability Engineer
Apptoza Inc.
Toronto, ON
Contract
We are seeking an experienced Observability Engineer to join our Enterprise Kubernetes Platform team at a leading financial services organization. You'll own the complete observability…
Added 3 hours ago
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
Full-time
Vacancy Name Senior Azure engineer Vacancy No VN878 Function Syn - Delivery & Operations Work Location Isle of Man or United Kingdom Basis Permanent Full Time/Part Time Full time Employment…
Added 3 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
…job search. They are seeking an Early Career Machine Learning Engineer to design, build, and maintain scalable infrastructure for AI agents, as well as optimize data processing and develop…
Added 3 hours ago
Machine Learning Engineer - Early Career (Canada)
Jobright.ai
Canada
Full-time
…job search. They are seeking an Early Career Machine Learning Engineer to design, build, and maintain scalable infrastructure for AI agents, as well as optimize data processing and develop…
Added 3 hours ago
AI Engineer, Mid Level
Jobright.ai
Canada
Full-time
…and helps users find better job outcomes. The Mid-Level AI Engineer designs, builds, evaluates, deploys, and operates machine learning and generative AI capabilities, including…
Added 3 hours ago
Software Development Engineer - Agent Factory
Workday
Vancouver, BC
Full-time
…take risks, the tools to grow, the skills to develop and the support of a company invested in you for the long haul. So, if you want to inspire a brighter work day for everyone, including…
Added 3 hours ago
Senior Production Engineer [619]
D-Wave
Burnaby, BC
D-Wave is seeking a highly experienced Senior Production Engineer with a strong technical background in cryogenic engineering, manufacturing process development, and production operations.…
Added 4 hours ago
Electrical Engineer
Goldbeck Recruiting
Surrey, BC
$110,000 to $140,000 CAD / year
Full-time
Our client is seeking an experienced Electrical Engineer to join a growing engineering and fabrication team specializing in custom water and wastewater treatment systems.

Capgemini

Production Support Engineer (Salesforce)

Toronto, ON, Canada

Experience: 7 to 12 years of experience in Application/Production Support
Posting language: English
Posted: Sep 25, 2026

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Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Overview

Provide production support for a portfolio of Client Technology and Global Investment Banking applications (Salesforce, Dealogic, Capital IQ, etc.), ensuring stability, automation, and efficient release management.

Key Responsibilities

Provide L2/L3 production support for front‑office users across global platforms
Manage incident, problem, and change (ITIL) processes
Coordinate releases, bug fixes, and enhancements with internal teams and vendors
Improve system reliability through monitoring and automation (DevOps/CI-CD)
Perform capacity planning and disaster recovery coordination
Maintain documentation, runbooks, and knowledge sharing
Partner with business, technology, and compliance teams
Participate in on-call / weekend release rotation

Experience Required

7 to 12 years of experience in Application/Production Support
Prior experience in Capital Markets / Investment Banking platforms strongly preferred
Production Support (L2/L3) in enterprise applications
Scripting / Automation: Python (or similar)
Systems & Databases: Linux/Windows + SQL
ITIL Processes: Incident, Problem, Change Management
Monitoring & Stability mindset (proactive support, root cause analysis)
Monitoring Tools: Geneos, AppDynamics, Dynatrace
Scheduling Tools: Control-M / Autosys
DevOps / CI-CD: Jenkins, GitHub, Ansible
Exposure to Cloud & Modern Tech: AWS, Docker, Kubernetes
Knowledge of Salesforce / Capital Markets platforms
Strong analytical, communication, and stakeholder management skills
Ability to operate in a fast-paced, high-pressure trading environment
Proactive, detail-oriented, and automation-focused mindset
Bachelor's degree in Computer Science or equivalent

The base compensation range for this role in the posted location is: 79,000 to 101,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide L2/L3 production support for front-office users across global platforms while managing incident, problem, and change processes. Coordinate releases, bug fixes, and enhancements while improving system reliability through monitoring and automation.

Requirements

Requires 7 to 12 years of experience in application or production support, preferably within capital markets or investment banking. Candidates must possess strong technical skills in scripting, databases, and DevOps tools, along with a bachelor's degree in Computer Science.

Skills

Salesforce
Production support
ITIL
Python
Linux
SQL
Geneos
AppDynamics
Dynatrace
Control-M
Autosys
Jenkins
GitHub
Ansible
AWS
Kubernetes

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Salesforce
Capital Markets
Investment Banking
ITIL
Incident Management
Problem Management
Change Management
DevOps
CI-CD
Python
Linux
SQL
Geneos
AppDynamics
Dynatrace
Control-M
Autosys
Jenkins
GitHub
Ansible
AWS
Docker
Kubernetes
Capacity Planning
Disaster Recovery
Automation
Monitoring
Root Cause Analysis
Stakeholder Management

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