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Added 14 hours ago
Senior Data Engineer, Temporary
Aviso
Toronto, ON
Temporary
We're looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 2 days ago
Production Support Engineer (Salesforce)
Capgemini
Toronto, ON
Provide production support for a portfolio of Client Technology and Global Investment Banking applications (Salesforce, Dealogic, Capital IQ, etc.), ensuring stability, automation, and…
Added 3 days ago
Lead QA Engineer
Royal Bank of Canada
Toronto, ON
Full-time
The successful candidate will work closely with Emerging Payments development teams, architects, DevOps teams, Product Owners, and technology partners to improve engineering efficiency,…
Added 3 days ago
Senior Data Platform Engineer
Project X Ltd.
Toronto, ON
Full-time
We are looking for a Senior Data Platform Engineer to help an enterprise client evolve its data platform. The environment runs on AWS and includes Snowflake, Matillion and Salesforce. The…
Added 3 days ago
Senior Data Platform Engineer
Project X
Toronto, ON
Full-time
We are looking for a Senior Data Platform Engineer to help an enterprise client evolve its data platform. The environment runs on AWS and includes Snowflake, Matillion and Salesforce. The…
Added 3 days ago
Middle/Senior Forward Deployed Engineer (Python, AI)
Urban Ridge Supplies
Toronto, ON
Full-time
Enterprise systems such as Jira, Azure DevOps, ServiceNow, Salesforce, or SAP.
Added 4 days ago
R_1508495 Software Engineer III (Salesforce Loyalty Management Technical Lead)
TD
Toronto, ON
Full-time
The Software Engineer III (Salesforce Loyalty Management Technical Lead) leads the creation of comprehensive end-to-end detailed solutions for projects and platforms with overall…
Added 4 days ago
Software Engineer II (Salesforce Loyalty Management Developer)
TD
Toronto, ON
Full-time
The Software Engineer II (Salesforce Loyalty Management Developer)
Added 5 days ago
Staff DevOps Developer
Visier Solutions Inc
Vancouver, BC
…services, customer success, and internal knowledge. As the Staff DevOps Developer on this initiative, you will own the platform and integration layer that the entire system runs on. You…
Added 5 days ago
Java Playwright Automation Engineer (Retirement/Pension Domain)
Cognizant
Toronto, ON
$80,000 to $110,000 CAD / year
Full-time
We are seeking a Java Playwright Automation Engineer with strong experience in Group Retirement and Wealth Management platforms. In this role, you will build and own the automated…
Added 5 days ago
Software Developer - Amdocs Clarify CRM/Java
Resonaite
Markham, ON
Contract
Our client is seeking a contract based Software Engineer with a focus on Amdocs Clarify CRM. The ideal candidate brings strong Java, Spring Boot, Oracle, API and full-stack development…
Added 6 days ago
Senior Mulesoft Software Engineer
Manulife
Toronto, ON · Waterloo, ON
Full-time
…enterprise integration solutions. As a Senior MuleSoft Software Engineer, you will design, develop, and support scalable, secure, and resilient integration platforms that connect enterprise…
Added 14 days ago
Lead QA Engineer
RBC
Toronto, ON
Full-time
The successful candidate will work closely with Emerging Payments development teams, architects, DevOps teams, Product Owners, and technology partners to improve engineering efficiency,…
Added 10 days ago
Senior Software Engineer (Front End / Integration), Hospitality Operations Technology
Four Seasons Hotels and Resorts
Toronto, ON · Four Seasons Corporate Headquarters Toronto
Full-time
We are seeking a skilled Software Engineer with a strong background in web UX/UI Developer to design and develop intuitive, user centered digital experiences across the Property Management…
Added 10 days ago
QA Engineer- Salesforce Marketing Cloud (SFMC)
Tru
Halifax, NS
Full-time
Job Title: QA Engineer- Salesforce Marketing Cloud (SFMC)
Added 1 month ago
Senior Data Engineer, Temporary
Aviso
Toronto, ON
Temporary
We're looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 10 days ago
Senior Data Engineer, Temporary
Aviso Wealth
Remote, Canada
Temporary · Remote
We’re looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 10 days ago
Senior Data Engineer, Temporary
Aviso Wealth
Remote, Canada
Temporary · Remote
We’re looking for a Senior Data Engineer to join our Data and Analytics Group within the Technology Services Partners (TSP) department for 12 months.
Added 11 days ago
Presales Solutions Architect
Centrilogic
Toronto, ON
Full-time
Added 11 days ago
CRM QA Engineer
Lontours Canada Limited
Toronto, ON
$80,000 to $102,000 CAD / year
Full-time
The CRM Quality Assurance Engineer is responsible for planning, designing, and executing both automated and manual testing to ensure the quality, reliability, and performance of CRM…
Added 19 days ago
AWS Cloud Engineer
ThoughtStorm
Toronto, ON
Contract
Knowledge of Gitlab or other DevOps tools and CI/CD integration.
Added 24 days ago
Middle/Senior Forward Deployed Engineer (Python, AI)
Exadel
Canada
Enterprise systems such as Jira, Azure DevOps, ServiceNow, Salesforce, or SAP.
Added 25 days ago
Senior Developer, ServiceNow CSM - EN 395
Export Development Canada | Exportation et développement Canada
Ottawa, ON
$96,557 to $128,743 CAD / year
Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 25 days ago
Senior Developer, ServiceNow CSM - EN 395
Export Development Canada | Exportation et développement Canada
Toronto, ON
$96,557 to $128,743 CAD / year
Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.
Added 25 days ago
Senior Developer, ServiceNow CSM - EN 395
Export Development Canada | Exportation et développement Canada
Calgary, AB
$96,557 to $128,743 CAD / year
Full-time
Software Engineer 18: Salaries typically range from $96,557 to $128,743 annually, based on qualifications and experiences, plus a performance-based incentive.

Capgemini

Production Support Engineer (Salesforce)

Toronto, ON, Canada

Experience: 7 to 12 years of experience in Application/Production Support
Posting language: English
Posted: Sep 25, 2026

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Original job description

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Role Overview

Provide production support for a portfolio of Client Technology and Global Investment Banking applications (Salesforce, Dealogic, Capital IQ, etc.), ensuring stability, automation, and efficient release management.

Key Responsibilities

Provide L2/L3 production support for front‑office users across global platforms
Manage incident, problem, and change (ITIL) processes
Coordinate releases, bug fixes, and enhancements with internal teams and vendors
Improve system reliability through monitoring and automation (DevOps/CI-CD)
Perform capacity planning and disaster recovery coordination
Maintain documentation, runbooks, and knowledge sharing
Partner with business, technology, and compliance teams
Participate in on-call / weekend release rotation

Experience Required

7 to 12 years of experience in Application/Production Support
Prior experience in Capital Markets / Investment Banking platforms strongly preferred
Production Support (L2/L3) in enterprise applications
Scripting / Automation: Python (or similar)
Systems & Databases: Linux/Windows + SQL
ITIL Processes: Incident, Problem, Change Management
Monitoring & Stability mindset (proactive support, root cause analysis)
Monitoring Tools: Geneos, AppDynamics, Dynatrace
Scheduling Tools: Control-M / Autosys
DevOps / CI-CD: Jenkins, GitHub, Ansible
Exposure to Cloud & Modern Tech: AWS, Docker, Kubernetes
Knowledge of Salesforce / Capital Markets platforms
Strong analytical, communication, and stakeholder management skills
Ability to operate in a fast-paced, high-pressure trading environment
Proactive, detail-oriented, and automation-focused mindset
Bachelor's degree in Computer Science or equivalent

The base compensation range for this role in the posted location is: 79,000 to 101,000.

Capgemini provides compensation range information in accordance with applicable national, state, provincial, and local pay transparency laws. The base compensation range listed for this position reflects the minimum and maximum target compensation Capgemini, in good faith, believes it may pay for the role at the time of this posting. This range may be subject to change as permitted by law.

The actual compensation offered to any candidate may fall outside of the posted range and will be determined based on multiple factors legally permitted in the applicable jurisdiction.

These may include, but are not limited to: Geographic location, Education and qualifications, Certifications and licenses, Relevant experience and skills, Seniority and performance, Market and business consideration, Internal pay equity.

It is not typical for candidates to be hired at or near the top of the posted compensation range.

In addition to base salary, this role may be eligible for additional compensation such as variable incentives, bonuses, or commissions, depending on the position and applicable laws.

Capgemini offers a comprehensive, non-negotiable benefits package to all regular, full-time employees. In the U.S. and Canada, available benefits are determined by local policy and eligibility and may include:

Paid time off based on employee grade (A-F), defined by policy: Vacation: 12-25 days, depending on grade, Company paid holidays, Personal Days, Sick Leave

Medical, dental, and vision coverage (or provincial healthcare coordination in Canada)
Retirement savings plans (e.g., 401(k) in the U.S., RRSP in Canada)
Life and disability insurance
Employee assistance programs
Other benefits as provided by local policy and eligibility

Important Notice: Compensation (including bonuses, commissions, or other forms of incentive pay) is not considered earned, vested, or payable until it becomes due under the terms of applicable plans or agreements and is subject to Capgemini’s discretion, consistent with applicable laws. The Company reserves the right to amend or withdraw compensation programs at any time, within the limits of applicable legislation.

Disclaimers

Capgemini is an Equal Opportunity Employer encouraging inclusion in the workplace. Capgemini also participates in the Partnership Accreditation in Indigenous Relations (PAIR) program which supports meaningful engagement with Indigenous communities across Canada by promoting fairness, accessibility, inclusion and respect. We value the rich cultural heritage and contributions of Indigenous Peoples and actively work to create a welcoming and respectful environment. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law.

This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodation does not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact.

Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process.

Click the following link for more information on your rights as an Applicant in the United States. http://www.capgemini.com/resources/equal-employment-opportunity-is-the-law

Capgemini is a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, generative AI, cloud and data, combined with its deep industry expertise and partner ecosystem.

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More about this job

Responsibilities

Provide L2/L3 production support for front-office users across global platforms while managing incident, problem, and change processes. Coordinate releases, bug fixes, and enhancements while improving system reliability through monitoring and automation.

Requirements

Requires 7 to 12 years of experience in application or production support, preferably within capital markets or investment banking. Candidates must possess strong technical skills in scripting, databases, and DevOps tools, along with a bachelor's degree in Computer Science.

Skills

Salesforce
Production support
ITIL
Python
Linux
SQL
Geneos
AppDynamics
Dynatrace
Control-M
Autosys
Jenkins
GitHub
Ansible
AWS
Kubernetes

Benefits

Paid time off
Company paid holidays
Personal days
Sick leave
Medical coverage
Dental coverage
Vision coverage
Retirement savings plans
Life insurance
Disability insurance
Employee assistance programs

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Salesforce
Capital Markets
Investment Banking
ITIL
Incident Management
Problem Management
Change Management
DevOps
CI-CD
Python
Linux
SQL
Geneos
AppDynamics
Dynatrace
Control-M
Autosys
Jenkins
GitHub
Ansible
AWS
Docker
Kubernetes
Capacity Planning
Disaster Recovery
Automation
Monitoring
Root Cause Analysis
Stakeholder Management

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